Dear sir / Madam, I would appreciate if you would review my resume depicting my skills that I have to offer to your company. As indicated on the enclosed resume, I have much to offer to your company. I am eager to learn,energetic, dynamic, hardworking, and self-motivated and would welcome the opportunity to become a part of an emerging and expanding team. In addition to possessing these attributes, I am confident that I could make a valuable contribution, using my work experience, my grey matter and management training garnered through both education and experience. My work experiences in corporate cultures have taught me how to interact with a diverse group of people in a fast- paced and changing environment. I would appreciate the opportunity to meet you in person anytime to further discuss my background and the prospects that your organization has to offer. Thank you for your consideration. Thanks&Regards, Siva prasad +965 65527123

1. CURRICULAM VITAE
SIVA PRASAD
# Door no- 12262649,
1TH
block, 17TH
Street,
AL Farwanaiah,
Kuwait-560033
Emil id–sivaprasadp23@yahoo.com
Mob-+96565527123
CARRER OBJECTIVE
To lead and play an active role for a customer service team in an organization where my 05 years of
progressive experience, in the airline industry, can add value to a customer-centric organization.
Possessing excellent communication skills combined with the ability to relate well to people at all levels,
bringing to the table the ability to provide effective customer service.
I enjoy teamwork and am used to shift work. I think I would adapt well to the role. I am looking for new
challenges and I know I would learn a lot and work towards the same goal understanding that delivering a
high level of service to the customer is priority to the airline.
.
WORK EXPERIENCE
Worked as jet airways as PSA -2014-2015
Worked as Customer service with Avalon Aviation (P) Ltd, Dedicated (Jet airways )At Rajiv Gandhi
International Airport Airport (T3) Hyderabad- 01April2014 – 01April2015.
Worked as Indian Airforce as a Airmen – 2016-2018
DUTIES & RESPONSIBILITIES
 Monitoring GHA staffs at check-in counters and Boarding gate
 Assisting GHA with profiling of passengers and document checks.
 Assisting passenger queries in all areas mainly related to excess baggage issues, boarding
gate as well as arrival MHB cases.
 Basics in Ramp
 Efficiently handling over booked situation as well as flight disruption.
 Updating Monthly reports and forwarding the same to concerned departments within the
deadline.
 Checking and tallying all invoices received from our stake holders.
 Efficiently handling baggage queries and assisting passengers with final settlements.

2. FUNCTIONAL AREAS
 Expertise in profiling the travel documents of passengers.
 Being well improvised with the Airport Authorities for releasing the aircraft with
clearance document.
 Being a professional in handling and loading the baggage in Baggage Makeup Area
(BMA).
 Handling Arrival & Departure Crew for a smooth stay and comfortable departure.
 Handled Jet Airways Passenger Flights
PROFFESSIONAL TRAINIGS
 Trained in Baggage Carrying Dangerous Goods Regulations by IATA.
 Trained in Aerodrome Emergency Plan at Indian air force( Mock training )
 Trained in handling BOAM TREAT Calls by Indian air force.
EDUCATIONAL QUALIFICATION.
 BSC Sri venkateswara University , India - June 2013
 DAMCC AvlonAviation academy , India - June 2010
 Highschool (ISC) Simhapuri Public School, India - July 2009
 School (ICSE) Bhuvanagiripublic school, India-July 2007
Personal Details
Father’s name : Jayaramaiah
Date of Birth : June 13, 1992
Marital Status : Married
Passport Number : P3042260
Validity of Passport : 12/06/2026
Visa type :Article 18(Transferable visa)
Civil id no : 292061304136

3. Special Attributes
Possession of excellent communication skills.
Enthusiasm and energetic operation.
Positive response to pressure of work.
Versatility: Efficient handling of a variety of tasks concurrently.
Adaptability: Work well autonomously or as member of team.
Reliability, Punctuality and confidentiality, Very quick at learning.
Courses completed
• Avsec
• Indian airforce airmen
• DG8 (Dangerous Goods 8&10)
• Handling Bomb Treat Call Course
• Airside Safety Awareness Course
• Safety Management System
• Group Safety and SecurityCourse
Language Known: English,Hindi and Telugu
--------------------------------------------------------------------------------------------------------------------
Date:
Place: Kuwait