Partner Updates for March 2nd to March 15th, 2020

1. The Marshes & Brookstreet
Updates for
March 2 – March 15, 2020

2. T i t l eB Knowledgeable

3. T i t l eB Knowledgeable
The following B Knowledgeable
slides have promotions happening
at the Hotel & The Golf Club,
which you can share with guests!

4. It’s that Time Again!
Dragon Boat Recruitment!
Join our Team at no cost!
We are still looking for 16 individuals!
Dragon Boat Festival
OUR COMMITMENT TO EACH OTHER: Please note this is opened to your friends and your partners as well.
 2 **full days (Saturday - two races / Sunday (2-3)) (if moving forward)
**With this advance notice, we ask that you inform your direct manager to book the time away – 2 days (June 27-28).
 2 Practices – we can decide schedule – weekday evenings (all must attend to get benefit)
 1 Friday evening – Opening Ceremonies
Totally Optional – Friday night celebration prior to race with Networking opportunity
Teams may be comprised of 16-20 paddlers (of which 8 are female), 1 drummer, 1 steersperson and up to 6 spares
(maximum roster of 28). We strive for 28 – to allow for everyone to experience this opportunity. All equipment is provided.
SIGN UP BY
March 31st 2020
Email:
silvia.villon@Brookstreet.com

5. Mon Tue Wed Thu Fri Sat Sun
2-Mar 3-Mar 4-Mar 5-Mar 6-Mar 7-Mar 8-Mar Total
Arrivals 72 23 96 64 64 74 29 422
Additional Resv 33 37 15 30 37 30 37 219
Total Arrivals 105 60 111 94 101 104 66 641
Stayovers 135 195 159 135 74 105 54 857
Rooms Sold 240 255 270 229 175 209 120 1498
Total Guests 264 281 324 321 228 272 132 1820
Departures 20 45 96 135 155 70 155 676
Occupancy % 87.0% 92.4% 97.8% 83.0% 63.4% 75.7% 43.5% 77.5%

6. Mon Tue Wed Thu Fri Sat Sun
9-Mar 10-Mar 11-Mar 12-Mar 13-Mar 14-Mar 15-Mar Total
Arrivals 34 8 11 1 14 34 26 128
Additional Resv 31 48 49 34 35 46 30 273
Total Arrivals 65 56 60 35 49 80 56 401
Stayovers 100 114 110 125 100 79 34 662
Rooms Sold 165 170 170 160 149 159 90 1063
Total Guests 182 187 204 224 194 207 99 1296
Departures 20 51 60 45 60 70 125 431
Occupancy % 59.8% 61.6% 61.6% 58.0% 54.0% 57.6% 32.6% 55.0%

7. B recruited
Brookstreet Hotel Culinary:
• Part Time Sushi Chef
Brookstreet Hotel Au Naturel Spa:
• Part Time Registered Massage Therapists
Brookstreet Banquets:
• Full Time Banquet Partner Lead (Banquet Captain) –
Mat Leave Contract

8. B recruited
Brookstreet Hotel Food & Beverage:
• PartTime Perspectives Restaurant Server Assistant
• PartTime Options Jazz Lounge Bartender
Brookstreet Hotel Styling (Housekeeping):
• Part Time Overnight Houseman
Brookstreet Hotel Marketing
• Full Time Marketing & Communications Coordinator

9. B recruited
Brookstreet Hotel Guest Services:
• PartTimeValet Attendant
• PartTime Guest Services - Front Desk Agent
• FullTime Guest Services – Night Auditor
• PartTime Guest Services – Night Auditor
• FullTimeValet Attendant
525 Legget Drive Kanata, ON
For more details please contact:
resume@brookstreet.com or
visit www.brookstreethotel.com/careers

10. B recruited
The Marshes Culinary:
• PartTime Seasonal Prep/Line Cook
• FullTime Seasonal Prep/Line Cook
320 Terry Fox Drive Kanata, ON
For more details please contact:
resume@brookstreet.com or
visit www.brookstreethotel.com/careers

11. B Growing - Internal
**Please apply through your web browser Dayforce account by clicking on the Careers
function on the left hand column. Please submit applications before the deadline. –
Come see Human Resources if you have questions.
Brookstreet Hotel Banquets:
• Full Time Banquet Partner Lead (Banquet Captain) –
Mat Leave Contract
• Part Time Options Jazz Lounge Bartender
Deadline – March 11th, 2020.
Deadline – March 11th, 2020.

12. Partner Perks – Event Tickets
Event Tickets and Ottawa Senators
Tickets are given away in two ways:
1.Draws on LifeWorks
2.By your Leader, as recognition!
Be sure if you are the recipient of any tickets – we would enjoy seeing a
picture captured of your experience – to post on Lifeworks! Send photos to
Dana in Human Resources.

13. Sensational Service – March 4
B on Board – Thurs. March 12
See your Leader to sign up!
B on Board Training
Did you know Brookstreet/The Marshes
offers training & development programs?
What’s coming up?:

14. T i t l eO u r V i s i o n
To be known as the hospitality and
leisure destination of choice by
exceedingexpectations through
excellence in service and creating
memorable experiences for our guests.

15. T i t l e
Backstage Menu
Note: Sundays are Culinary Creation days!

16. We are looking for a F&B Partner
to join the B Safe Committee!
The B Safe Committee:
• trains new Partners on H&S items
• attends monthly H&S Meetings (typically on a Wednesday afternoon)
• completes monthly H&S inspections
• are AWESOME Partners!
T i t l eH e a l t h & S a f e t y
If you are interested in finding out more details, please see Phil Vuong in Human Resources

17. T i t l eB S a f e C o m m i t t e e
The next B Safe Committee meeting will be:
Wednesday, March 25th
1:45pm to 2:30pm
In the
Admin Executive Boardroom

18. T i t l eP a r t n e r L o c k e r s
REMINDER: For your safety,
please ensure that you
always lock your lockers!

19. T i t l eF i r e P a n e l T r a i n i n g
Did you know that all new Leaders and Guest Services
Partners receive fire panel training when they start?
On the 1st Friday of the month, before our Fire Alarm
Testing, our Maintenance team provides this training!

20. T i t l eB S a f e C o m m i t t e e
Did you know?
Violence / Harassment / Discrimination Policies
are located on your department bulletin boards.
If you have any questions or concerns, please
come see Human Resources.

22. Be Safe
Plan It
Hit a gym, join a team, or meet up with a walking partner.
Take breaks
At break time, walk around your building, or do some stretches.
Squeeze it in
Walk more, avoid the stairs and take a walk, stay active and stay healthy.
Achieve a healthy lifestyle by identifying challenges and planning for them

23. B C o z y & B T r e a t e d
Enjoy Dining privileges while being off work.

24. Booking Process:
• To receive your discount, please let your server know that you are a
Brookstreet or Marshes Golf Club Partner and provide them with your
Partner ID number
• Reservations are required for Perspectives Restaurant. To make
reservations, please go to:
https://www.brookstreethotel.com/perspectives-restaurant
• 50% discount, for up to 4 guests (including the Partner), at Perspectives,
Options Jazz Lounge, Ironstone Grill, In Room Dining and the B Café
B T r e a t e d – P a p e r l e s s

25. Partner Responsibilities:
• Please represent yourself in the most professional manner
• Please dress appropriately in business casual attire
• With the exception of the B Café, please take advantage of this
perk while off duty
• Partners who work in Food and Beverage are discouraged from dining
in Perspectives or Option Jazz lounge before or after their shift. As a
four diamond property, we want to ensure that we remain professional
at all times; including separating ourselves from guests
B T r e a t e d – P a p e r l e s s

26. T i t l eP a r t n e r P e r k s
Au Naturel Spa
Partner and Friends& Family Perks
W hat’sNew?
• Partner discount increased to 25%off Au Naturel Spa Services*
• Tuesday Partner Special – 40%off Au Naturel Spa Services*
• Partner Discount for Au Naturel Spa products 20%off *
• Friends& Family discount of 10%off Au Naturel Spa Services*
* Some exclusions apply.
Please, visit Human Resourcesfor a copy of the Au Naturel Spa Privilege Policy

27. T i t l eP a r t n e r P e r k s
Au Naturel Spa
Partner and Friends& Family Perks
How to Book?
• Visit Human Resourcesto get the Au Naturel Spa Privilege Policy
• To make a reservation request, call 613-271-3393 or email
aunaturelspa@brookstreet.com
• Partnersshould not visit the Spa to make reservations
• Your Partner ID number must be provided at time of booking
Please, visit Human Resourcesfor a copy of the Au Naturel Spa Privilege Policy

28. Dry cleaning is available to ALL Partners!
For best care of your attire, partners should be
usingthe service weekly.
Rotate with the freshly cleaned and pressed set.
Care for your Brookstreet Attire

29. R e s p e c t f u l
Brookstreet Partners:
• Please, DO NOT REMOVE uniform pieces from Styling
that do not belong to you
• If you need to borrow uniform pieces (aprons, shirts,
etc.) from Styling, please CONNECT with Rolando, a
Styling Supervisor or Manager
U n i f o r m s

30. T i t l eB Informed
Did you know that our Employee Assistance
Program (EAP) is available to:
• Brookstreet & Marshes Partners
• Full-Time & Part-Time Partners
• Contract & Permanent Partners
• Co-op Students
Our Employee Assistance Program (LifeWorks) offers short-term counselling, legal
consultations, financial consultations, and much more…
Check out the LifeWorks app or website for more details.

32. Come see HR for
additional information!

33. Receive 20% off on Sens Hockey Tickets!
*some blackout games or games with minimal
discount apply.
Go to https://fevo.me/brookstreet
The above link is a direct link to a purchasing platform,
no additional codes required. To receive any discount,
if applicable for the selected games, partners MUST
use this link.
This link does not offer discounts for CTC events.
Sens Ticket Discount

35. Be Mentored by
Annie Corriveau
Director of Human Resources
“A mentor is someone who
allows you to see the hope
inside yourself.”
…. Oprah Winfrey

36. Why do you believe in Mentorship?
Mentors find ways to stimulate our
personal and professional growth.
Everyone at some point in their life
need to have guidance, a role model
and aspire to see beyond
themselves.
Mentors offer encouragement and
help keep us going when we don’t
fee like it!

37. Be Mentored by
Nyle Kelly
General Manager
“Leaders..should influence
others...in such a way that it
builds people up,
encourages and edifies them
so they can duplicate this
attitude in others.”
…Bob Goshen

38. Why do you believe in Mentorship?
“Mentoring benefits not only the Mentee but the Mentor
as well. We are continuously learning and gaining
perspective from all those we interact with daily. I
genuinely enjoy the process, as it allows me to consider
the process of developing and growing as a leader, in
turn giving me further knowledge to help others. “

39. “A mentor is not someone
who walks ahead of you to
show you how they did it.
A mentor walks alongside
you to show you what you
can do!”
Be A Mentee by
Megan Wright
Assistant Guest Services Manager

40. Why do you believe in mentorship?
“The Brookstreet Mentorship program is a privilege to be a part
of. To have the chance to sit down once or twice a month and
focus on my personal growth with one of the best in the
business is an exceptional opportunity. I would recommend the
Mentorship program to anyone who is interested in not only
growing their career, but growing themselves personally as
well. It is an opportunity to ask yourself where you want to go
with your life, and what your aspirations are. In an area of
business where we spend so much time focusing on the Guest
and our Teams, it is truly refreshing to be asked “what do you
want, and how can we get you there?”

41. Be A Mentee by
Jennifer Scott
Assistant Styling Manager
“The delicate balance of
mentoring someone is not
creating them in your own
image, but giving them the
opportunity to create
themselves.”
… Steven Spielberg

42. Why do you believe in mentorship?
“I would recommend the Brookstreet Mentorship
program because it allows you to develop yourself in
a way you may not have seen possible. The
Brookstreet mentorship programs give you the ability
to build a supportive relationship with a member of the
SLT and to use their experiences and the mutual
conversations to help build on your own strengths and
weakness and to grow in areas that you may not have
thought possible before.”