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I am your customer !

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Opening Keynote presented at Div. H Club Officer Training by Adolph Kaestner DTM, PDG , SdPFA

Published in: Leadership & Management
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I am your customer !

  1. 1. Saturday 25 July 2015 Adolph Kaestner DTM, PDG , SdPFA Hi There !
  2. 2. I Am Your Customer ! Please Help Me Succeed I Want and Need To !
  3. 3. How & Where do I Find You ?
  4. 4. GOOGLE: Public Speaking Sandton Sandton Toastmasters •sandton.toastmastersclubs.org/ Our Toastmasters Club is located in Sandton, Johannesburg. ... Our club offers a fun and non-threatening environment in which to practice public speaking skills Transformers Toastmasters – Public speaking and ... www.transformers.org.za/ Toastmasters, Public Speaking and Communication Club in Johannesburg, Gauteng, Southern Africa. Toastmasters - easy-Speak - Sandton Club :: Home •easy-speak.org/portal.php?page=1&c=2086 Home page of Sandton Toastmasters Club Management site (powered by ... vice president public relations, secretary, treasurer or sergeant at arms) and 8 13 37
  5. 5. What is Toastmasters ? • Toastmasters is an Association of Members Learning in a Peer Group Support and Sharing Environment to improve their:- • Communication, Speaking and Presentation Skills • Chairmanship, MC and Business related skills • Practical on the job Management and Leadership Skills • Gain Confidence and Knowledge and learn how to use it • It’s Where Leaders are Made
  6. 6. What Happens at the Meetings? • Visitors – A Host is allocated to you to Explain what going on – They will explain the different sections of the programme. • There are generally 15 Speaking assignments at a meeting • There are also about 6 Management / Leadership roles • That means you get to speak in some way at least 2 X per month • The Roles vary from learning how to Propose a Toast (e.g. weddings) to Chairing the meeting (business skills)and being the MC (Toastmaster) and such other Communication, Management & Leadership Skills. • We have breaks to network with other members. • We have Fun while Learning
  7. 7. What happens after My 1st Visit • Our VP Membership will contact you for all your details • The Secretary will register you onto the Clubs Contact List • You complete the Application form and Pay your dues to Treasurer • The VP Education will contact you and do a needs analysis to determine what your specific needs are • The VPE will be allocated slots on the programmes for the year • The President will induct you into the club at the next meeting
  8. 8. How Much Will It Cost ? • Meeting Fee as Visitor R 50 • + Your Drinks & Meal • Meeting Fee as Member Free • + Your Drinks & Meal • Annual Membership Fee +/- R 800 pa • Member Discount Rates at Conferences 2 X Per Year between R 1500 to R 3000
  9. 9. What Are The Hidden Cost ?
  10. 10. What Do I Get for This ? • Attend a Meeting 2 X per Month • Personal Development Plan based on Your Needs • Competent Communicator Manual and Guidance • Competent Leader Manual and Guidance • Toastmasters Magazine every Month • Membership Certificate and Pin • Educational Competency Certificates • BUT Wait ! --- There’s More !!
  11. 11. What Else Do I Get for This ? • Access to over 50 other Speaking, Management and Leadership Courses • Mentoring and Peer Evaluations • Advanced Communication/Business Manuals • Management on the job training (Club Officers) • Leadership on the job training (District Officers) • Self Confidence • Personal Self Achievements • International affiliation to all clubs in all countries
  12. 12. What Qualifications are there ?
  13. 13. What Leadership Opportunities?
  14. 14. What Leadership Opportunities?
  15. 15. What Happens after Toastmasters ?
  16. 16. Sounds Great – I Want to Join?
  17. 17. I Am Your Customer / Member ? Please Look After Me !
  18. 18. Thank You • Web: www.adolph.co.za • Web: www.mentorzone.co.za • e-Mail adolph@adolph.co.za • Tel: 011- 794 -5352 • Cell: 082 - 493 - 9093

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