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AH/A
RESEARCH

We’ll let you in on a few secrets and you’ll be smirking too.
AH/A
       AT HOME




         AW
           AY
AW
AT HOME
                                                              AY




           What is AH/A Research
                         2 PROJECTS IN 1
                  1. Customer behavior at home
                   2. Customer behavior away


                          FLEXIBLE & FAST
            Use in a variety of industries/circumstances
                Integrate our social media recruiting


                         TIERED PRICING
                   What you see is what you get
                   No surprises or hidden costs
Among the Many Potential Uses…


            CONSUMER
  AUTO       GOODS &    TECHNOLOGY
             SERVICES




                          FOOD &
 FINANCE   HEALTHCARE
                         BEVERAGE
AT HOME

                    What AT HOME Looks Like
              People are not brand loyal anymore.
 People move on to the next big, shiny object at one mention by a
              Facebook friend or a Pinterest post.

                     So what to do as someone who develops and markets products
                                             and services?
                       Obtain direct input BEFORE going to market. Test at every
                       step of development. Eliminate doubt and guessing. Come
                                    away with complete validation.


Testing in the short-term will reap countless benefits and ROI in the
  long-term. You will come away with a clear and strategic plan.


      Methodologies We Use:
            Online multi-day discussions and 1-1 interviews
            Online focus groups
            24hr quantitative survey
AT HOME

                         What AT HOME Looks Like

Features Include:
       Wide geographic reach
       Better user experience
       Qualitative and quantitative options
         (as well as combined in the same study)
       Immediate in-depth transcripts and real-
         time data
       Convenient for clients and participants
       Ability to post all types of media for review
       Video or text options available
       Range of options available based on budget      Discussion Boards




                                                          Embed Quant
                Video Groups
AW
                                                                               AY




                       What AWAY Looks Like
 Mobile research methodologies are relatively new and relatively
unknown. Which is surprising due to the fact that everyone seems
                  to be talking about mobile.

            We’re going to be blunt here. No one has any patience for a website
            or app that doesn’t work on their phone. A situation where your user
             is trying to access something remotely is typically a situation with
                               limited time. It just has to work.

    We utilize turnkey solutions for mobile research. You get
immediate feedback in the shape of heatmaps, clickstream analysis
                  and real-time data/reporting.

    Methodologies We Use:
          Mobile usability testing
          Mobile qualitative studies
          Mobile quantitative surveys
AW
                                                                       AY




     What AWAY Looks Like
Engaging          Smart


                                  Features Include:
                                    Real-time reporting & analysis
                                    Use on any device
                                    Customized branding & flexible design
                                    Graphic and visual interface
                                    Better user experience
                                    Clickstream analysis
                                    Heatmaps
                                    Video playback
                                    Lack of participant boredom & fatigue


    Con$nue	
       Con$nue	
  
Recruiting

What is the most important part of market research? Asking the right people the
  right questions. We help you find these people in new, innovative and cost-
                                effective ways.


    Our team includes people who pioneered the use of social media to find
   qualified and engaging respondents. No panels. No "professional" research
          participants. We recruit fresh respondents on a project basis.


  Our recruiting methods have several advantages: 50% less per respondent than
traditional methods, obtain a ready-to-participate sample within 48hrs, qualified
      people screened twice, use to find niche and “hard to reach” people.
What Recruiting Looks Like
                                    Advantages:
                                           Less expensive than traditional methods - 50% less
                                           Fast – as fast as 48hrs
                                           Qualified – multi-step screening process
                                           Niche and "hard to reach" are easy for us
                                           Use with any of our research methods – online,
                                            offline, qualitative, quantitative
 Cycling Enthusiasts




                       Baby Boomers in KC                      Online Grocery Shoppers




Organic Dog Food Purchasers        Teens NOT on Facebook
AH/A Tiered Pricing
Approach         N=    Cost     Deliverables

                                • 	
  	
  Recruitment	
  
AH/A	
  Small    25   $25,000   • 	
  	
  Incen,ves	
  
                                • 	
  	
  Discussion	
  guide	
  for	
  at	
  home	
  
                                • 	
  	
  Mobile	
  ques,onnaire/tasks	
  
AH/A	
  Medium   40   $37,500   • 	
  	
  Programming	
  and	
  hos,ng	
  (online	
  and	
  mobile)	
  
                                • 	
  	
  Modera,on	
  
                                • 	
  	
  Transcripts	
  
                                • 	
  	
  Developer	
  checklist	
  
AH/A	
  Large    65   $50,000
                                • 	
  	
  Analysis	
  and	
  repor,ng
Side Smirk LLC
      New York, NY
research@sidesmirk.com
      646.370.5957

  www.sidesmirk.com	
  

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Side Smirk AH/A Research

  • 1. AH/A RESEARCH We’ll let you in on a few secrets and you’ll be smirking too.
  • 2. AH/A AT HOME AW AY
  • 3. AW AT HOME AY What is AH/A Research 2 PROJECTS IN 1 1. Customer behavior at home 2. Customer behavior away FLEXIBLE & FAST   Use in a variety of industries/circumstances   Integrate our social media recruiting TIERED PRICING   What you see is what you get   No surprises or hidden costs
  • 4. Among the Many Potential Uses… CONSUMER AUTO GOODS & TECHNOLOGY SERVICES FOOD & FINANCE HEALTHCARE BEVERAGE
  • 5. AT HOME What AT HOME Looks Like People are not brand loyal anymore. People move on to the next big, shiny object at one mention by a Facebook friend or a Pinterest post. So what to do as someone who develops and markets products and services? Obtain direct input BEFORE going to market. Test at every step of development. Eliminate doubt and guessing. Come away with complete validation. Testing in the short-term will reap countless benefits and ROI in the long-term. You will come away with a clear and strategic plan. Methodologies We Use:   Online multi-day discussions and 1-1 interviews   Online focus groups   24hr quantitative survey
  • 6. AT HOME What AT HOME Looks Like Features Include:   Wide geographic reach   Better user experience   Qualitative and quantitative options (as well as combined in the same study)   Immediate in-depth transcripts and real- time data   Convenient for clients and participants   Ability to post all types of media for review   Video or text options available   Range of options available based on budget Discussion Boards Embed Quant Video Groups
  • 7. AW AY What AWAY Looks Like Mobile research methodologies are relatively new and relatively unknown. Which is surprising due to the fact that everyone seems to be talking about mobile. We’re going to be blunt here. No one has any patience for a website or app that doesn’t work on their phone. A situation where your user is trying to access something remotely is typically a situation with limited time. It just has to work. We utilize turnkey solutions for mobile research. You get immediate feedback in the shape of heatmaps, clickstream analysis and real-time data/reporting. Methodologies We Use:   Mobile usability testing   Mobile qualitative studies   Mobile quantitative surveys
  • 8. AW AY What AWAY Looks Like Engaging Smart Features Include:   Real-time reporting & analysis   Use on any device   Customized branding & flexible design   Graphic and visual interface   Better user experience   Clickstream analysis   Heatmaps   Video playback   Lack of participant boredom & fatigue Con$nue   Con$nue  
  • 9. Recruiting What is the most important part of market research? Asking the right people the right questions. We help you find these people in new, innovative and cost- effective ways. Our team includes people who pioneered the use of social media to find qualified and engaging respondents. No panels. No "professional" research participants. We recruit fresh respondents on a project basis. Our recruiting methods have several advantages: 50% less per respondent than traditional methods, obtain a ready-to-participate sample within 48hrs, qualified people screened twice, use to find niche and “hard to reach” people.
  • 10. What Recruiting Looks Like Advantages:   Less expensive than traditional methods - 50% less   Fast – as fast as 48hrs   Qualified – multi-step screening process   Niche and "hard to reach" are easy for us   Use with any of our research methods – online, offline, qualitative, quantitative Cycling Enthusiasts Baby Boomers in KC Online Grocery Shoppers Organic Dog Food Purchasers Teens NOT on Facebook
  • 11. AH/A Tiered Pricing Approach N= Cost Deliverables •     Recruitment   AH/A  Small 25 $25,000 •     Incen,ves   •     Discussion  guide  for  at  home   •     Mobile  ques,onnaire/tasks   AH/A  Medium 40 $37,500 •     Programming  and  hos,ng  (online  and  mobile)   •     Modera,on   •     Transcripts   •     Developer  checklist   AH/A  Large 65 $50,000 •     Analysis  and  repor,ng
  • 12. Side Smirk LLC New York, NY research@sidesmirk.com 646.370.5957 www.sidesmirk.com