Organization / Workplace

Location

Occupation

Industry

Technology / Software / Internet

About

A skilled Professional with over 5 years of diverse cross-functional experience gained in Operations, Process Management & Team Management. Exposure in the field of Customer Service, defining continuous improvement of processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. Experience in coordinating in developing and implementing processes in line with the pre-set guidelines. Knowledge in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience. Adept in providing guidance and leadership to staff in accordance with specified program objectives. E...