1. Shuhel Kabir
London
Tel:07557132035
Email: skabir1@hotmail.co.uk
Personal Profile
An extremelyreliable andhardworkingperson,whoismeticulousinensuringthatstrict
deadlinesare metwithnocompromise onhighstandard.A veryflexible attitudetowards
work,and the abilitytoworkwell underpressure be itwithinateamworkenvironmentor
independently.Iam currentlyseekinganopportunitytobroadenandenhance skillsthatI
have acquiredwithinthe salesandrecruitmenttrade tofurthermycareer,and am willingto
undertake furthertraining.
Key Skills
 Excellentpeople’sskills.Goodcommunicatorandlistenerwiththe abilityto
communicate withpeoplefromdifferentethnicandsocial backgrounds
 Abilitytoworkquicklyandeffectivelytoachievesettargets
 Problemsolver,withthe abilitytostaycalm underpressure
 Able tomanage workload,aswell asdealingwithcustomerrequirements
 Excellentcontributortoteamwork,supportingcolleaguestoachieve andmeetset
deadlines
 The abilitytodemocraticallyresolve conflictwithinanorganisation
 Provenskillsof management,able toencourage staff andworkwiththemto
achieve individual goals
 ObtainedMayboconflictandmanagementcertification
 Full UK C1 Drivinglicense
EmploymentHistory
People Plus(Tupe A4e Work programme) EmploymentAdvisor, Brixton,Aug 2012 –
Present
 Providingadvice,guidance andsupporttoall clientstoovercome barrierswhen
seekingemployment
 Providingjobsearchsupportandvacancy matchingas appropriate
 Managing difficultcaseloadsandachievingtargets
 Supportingclientswithvariousaddictionsfromdrugandalcohol dependenciesand
gettingthemintorehabilitation
 Guidingandsupporting all clientstoachieve theirgoalstoachieve sustainable
employment
 Understandingcurrentchangeswithinthe welfaresystem
 Helpingclientstofindsuitable candidate tofill theirvacancies.
 Making phone callstocandidateswhoare judgedtobe eligible.
 Conductingphone interviewswithprospective candidates.
 Describingthe workduties,salaryandbenefitsof aparticularvacancy.
 Screening,testingandassessingcandidates.
 Developingarelationshipwithinterviewees.
 Receivingandreadingthroughthe CVsthatjobseekershave sentandmaking
adjustmentsasrequired
 Arranginginterviewswith candidateswhohave beenshortlistedforaposition.
 Attendingjobfairsonthe companiesbehalf
 Assistingapplicants withtheirinterviewtechniques
 Coldcallingcompaniestogenerate more vacanciesforcandidates

2. Let Cars Ltd, Self-Employed,Romford,Feb2010 – Aug 2012
 Day to day runningof LetCars garage includingmanagementof fourmembersof
staff
 Regularlyliaisingwithsuppliersandclients,ensuringIgive andreceive excellent
service atall times
 Promotingandadvertisingthe business,includingdesigninglogosandbusiness
cards
 Generatingbusiness/customers
 Keepingaccurate businessrecordsandinformation
 Managing the businessaccountandall financial activities
Docklands Audi,Assistant Service Manager, Aug 2006 – Jan 2010
 To manage and control the service department
 To meettargetsand budgetsforthe needsof the business
 To produce productivityandefficiencyreportstoService Techniciansto maximise
profits
 Meetinghealthandsafety(HSO) standardsdirectfromAudi UKwithinthe
department
 Arrange trainingforstaff to Audi UK standard. Product knowledge forall Service
AdvisorandTechnicians.
 Organise twoyearauditsfor Audi UK
Docklands Audi,Senior Service Advisor,Aug 2002 – Aug 2006
 To manage the workshop& trainnew staff up to the standardrequiredbyAudi UK.
 To oversee the Service Advisorsinordertoensure dailytargetswere achieved,
 DealingwithCustomercomplaints&queries
 Managing of collectionanddeliverydrivers.
 DealingwithAudi UKCustomerServicesandAudi Technical.
Car SparesFactor, Parts Advisor, London, Oct 1999 – July2002
 Takingparts ordersoverthe phone and face to face
 Ensuringall ordersare dispatched ontime
 Dealingwithcustomercomplaints
Education and Training
Audi UKTraining, 2002 – 2009
 AccreditedAudi Service Manager
 AccreditedAudi Service Advisor
 FSA Credited
Southgate College,London,1995 -1999
 HNC/HNDAutomotive Management
 BTEC National DiplomainMotorVehicle Studies
Highgate WoodSecondary School,London, 1990 - 1995
 GCSE’s: 9(A-D) insubjectsincludingMaths& English.
InterestsAnd Hobbies
In myspare time Ienjoyplayingaswell aswatchingsportsonTV. I am passionate about
cars therefore enjoyreadingcarmagazinesaswell asnewspaperstokeepme updatedwith
currentaffairs.I alsoenjoytravellingandsocialisingwithfriendsandfamily.

3. ReferencesAvailable OnRequest