You’ve seen team metrics like velocity. Velocity is not an accurate measure of a team's progress towards "done." So what should you use instead? Join Johanna as she discusses the measures that are actually useful in understanding what your team does, where the work is, and how long the work really takes - and in addition, we’ll examine what it takes to explain the team’s progress to others in terms of the product backlog burnup chart, ways to talk about what’s done and not yet released, and how to show others working product.

1. Agile Metrics for Team and Product Progress
1© 2018 Johanna Rothman
Agile Metrics For Team and Product
Progress
Johanna Rothman Dave Martin
With: Moderated by:
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About the Series
6 Education-packed sessions

2. Agile Metrics for Team and Product Progress
2© 2018 Johanna Rothman
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Click on the Questions panel to
interact with the presenters
About Johanna Rothman
Management Consultant, Rothman Consulting Group, Inc.
Johanna Rothman, known as the “Pragmatic Manager,” provides frank advice for your tough problems. She helps leaders and
teams see problems, resolve risks, and manage their product development.
Johanna was the Agile 2009 conference chair and has written several books, including Create Your Successful Agile Project:
Collaborate, Measure, Estimate, Deliver and Predicting the Unpredictable: Pragmatic Approaches to Estimating Project Schedule
or Cost. She writes columns for projectmanagment.com, and writes two blogs on her web site, jrothman.com, as well as a blog
on createadaptablelife.com.”
About Dave Martin
Chief Product Officer, Tes
Dave is Chief Product Officer at Tes where he can fulfil his obsession with lean product management, growth innovation and
process improvement. He has learned loads from working or consulting with a few interesting folks such as PepsiCo, Google,
Monster.com, Essence Digital, Skybet, Comparethemarket.com, Bauer, ThoughtWorks and various startups.
Dave gets excited about digital product strategy and lean operational process transformation to deliver sustainable profits and
growth. When away from a laptop he is a keen mountain biker who enjoys camping with his family all over the UK wilderness.

3. Agile Metrics for Team and Product Progress
3© 2018 Johanna Rothman
Agile Metrics for Team and
Product Progress
Metrics!!
• Team progress
• Where is the team on their journey?
• Product and team journeys
• Product progress
• When will the product be done?
• How much will it cost?

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Take-Down ofVelocity
• Confusion between
• Progress (Velocity and Points)
• Outcomes (Completed Stories)
What isVelocity?
• Capacity
• Not acceleration
• Example of a one-hour daily walk:
• Normal pace in nice weather is 4 mph. Finish 4 miles.
• Pace in rain is 3 mph. Finish 3 miles.
• Pace in snow and ice is 2 mph. Finish 2 miles.
• Same duration, different finishing.

5. Agile Metrics for Team and Product Progress
5© 2018 Johanna Rothman
What is TeamVelocity?
• Some number of points
• Or
• Some number of features +
• Some number of fixed defects +
• Some number of interruptions +
• …
Iteration Contents

6. Agile Metrics for Team and Product Progress
6© 2018 Johanna Rothman
Another Perspective
Take-Down of Points
• Many teams measure in points, which is helpful for seeing relative
size for that team
• Points are personal to a team
• The larger the estimate, the less confidence we have in that estimate
• Finished points do not necessarily correlate to finished features

7. Agile Metrics for Team and Product Progress
7© 2018 Johanna Rothman
Points Are Activity, Not Outcomes
Measure Finished Features, Not Points

8. Agile Metrics for Team and Product Progress
8© 2018 Johanna Rothman
IsYour Team Stuck?
• Is your team working on a legacy code base?
• Defect escape rate
• Fault Feedback Ratio is (rejected fixes/total number of fixes)
• Defect Cumulative Flow (when the open rate surpasses the team’s ability to
fix and close problems)
Defect Cumulative Flow

9. Agile Metrics for Team and Product Progress
9© 2018 Johanna Rothman
Measure Features, NotVelocity
Product Backlog Burnup

10. Agile Metrics for Team and Product Progress
10© 2018 Johanna Rothman
How Long Does the Work Take?
What’s Not Quite Done?

11. Agile Metrics for Team and Product Progress
11© 2018 Johanna Rothman
Other Possible Measures
• Run rate (if you keep teams together, it’s easy)
• Release frequency (how often do you release the product,
even internally?)
• Product performance
• Software-specific measures:
• Build time
• Notice that everything is a product measure
Guidelines for Agile Measurements
• Measure what you want more of as a direct measure:
• Completed features
• Measure what you want less of as a direct measure:
• Delays
• Defects
• Work that’s not totally released

12. Agile Metrics for Team and Product Progress
12© 2018 Johanna Rothman
Let’s Stay inTouch
• Pragmatic Manager:
• www.jrothman.com/pragmaticmanager
• Please link with me on LinkedIn
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13© 2018 Johanna Rothman
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Q&A
Johanna Rothman Dave Martin
With: Moderated by:
Management Consultant, Rothman
Consulting Group
Linkedin page: linkedin.com/in/johannarothman
Twitter ID: @johannarothman
Email: jr@jrothman.com
Website: www.jrothman.com
Chief Product Officer, Tes.
Linkedin page: linkedin.com/in/mrdavemartin/
Twitter ID: @product_warrior
Email: dave@tes.com
Website: www.productwarrior.com
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www.projectmanagementupdate.com/webinar-series/building-better-products
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www.businessinnovationbrief.com/webinar-series/building-better-products