1. Hospitality Line
Experts in offering you the very best
in travel, leisure and entertainment
+44(0)20 8289 9595
www.hospitalityline.co.uk
2. Welcome to Hospitality Line. We are a leading supplier of
travel, leisure and entertainment products for groups and
individuals throughout the United Kingdom and Europe.
We are passionate about providing meal reservations, hotels,
attraction and theatre tickets, Eurostar breaks, transport
and much more.
Hospitality Line’s business success has been based on the highest
possible level of attention to detail and our sound understanding
of the needs and aspirations of our customers.
Why book with us?
Heritage – founded in 1990, you can be assured by our 20 years’
experience.
Reputation – our name is firmly established as a market leader.
Price Promise – we offer outstanding choice with unbeatable
prices, no booking fee and no hidden extras.
Support – our knowledgeable team will guide you through the
booking process.
Trust – we are a proud member of ABTA.
• Heritage - founded in 1990, you can be assured by our 20+
years’ experience.
• Reputation – our name is firmly established as a market leader.
• Price Promise – we offer outstanding choice with unbeatable
prices.
• Support - our knowledgeable team will guide you through the
booking process.
• Trust - we are a proud member of ABTA, UKinbound, BETA,
ETOA and CTC.
Why book with us?
Hospitality Line is a leading supplier of travel, leisure and
entertainment products for groups and individuals throughout the
United Kingdom and Europe. We are passionate about providing
meal reservations, hotels, attraction and theatre tickets, Eurostar
breaks, transport and much more.
Hospitality Line’s business success has been based on the highest
possible level of attention to detail and our sound understanding of
the needs and aspirations of our customers.
3. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
CONTENTS
CONTENTS
Group Meals 1
Pub Passport 2
Dining Cards 3
Afternoon Tea 4
Attractions 5-6
Theatre 7
Evening Entertainment 8
Transport 9
Transport - Ferries & Eurostar 10
Accommodation 11
Corporate Hospitality 12
Christmas Events & New Year’s Eve 13-14
E-Solutions 15
4. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
GROUP MEALS
GROUP MEALS
Hospitality Line has been a meal reservation specialist since 1990, providing our customers with a
wide range of meal options from the finest Michelin-starred restaurants through to packed lunches for
groups on the go. As experts within the field, we are confident that we can source suitable restaurants
or pubs that will cater for the requirements of your groups.
• Any occasion, any budget, any size, anywhere.
• Locations throughout London, the UK and the rest of Europe.
• Convenient locations close to key attractions for tourist groups with restricted time.
• Proficient at sourcing restaurants for large groups.
• Last minute booking options available.
• Breakfast, lunch, afternoon tea and dinner options.
• Gourmet dining, dinner cabaret packages, private rooms and themed events.
• Pubs, signature or themed restaurants and river cruises with dining.
• Combination packages available.
Booking with Hospitality Line is easy as your own dedicated Account Manager will work with you from
the point of your enquiry to fulfilment. At Hospitality Line your Account Manager will share menu
options and prices with you so that you can plan your tours well in advance. Our ability to reserve
restaurants and pubs of your choice whilst you confirm numbers will make all of your Hospitality Line
meal reservations efficient and simple. Alternatively, our new B2B booking portal will be coming soon.
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5. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
PUB PASSPORT
PUB PASSPORT
The Hospitality Line Pub Passport is a “dine as you please product” that allows you to add value to
your packages with great dining options in quintessential British pubs. A number of new venues have
recently been added to the Hospitality Line Pub Passport to allow you to enhance your tours by offering
traditional one course meals and drinks from our chosen selection.
• Handpicked venues - extensively vetted by our experienced Hospitality Line team.
• Wide range of locations - chosen due to their proximity to major London hotels, theatres,
shopping areas and attractions.
• Flexibility - ideal in inclusive tour packages, for groups looking to explore London at their own
pace. No pre-booking is required.
• Amazing choice of venues - all iconic in their own right.
• Value - access to some of the best dining options London has to offer.
F.I.T.s - This is an ideal added value element that airline, ferry operators and coach companies can utilise
within a F.I.T.s package. One Pub Passport is issued per person giving your customers the freedom to
dine as they wish.
Groups - Added to a group’s itinerary, this handy selling tool distinguishes your tour from your
competitors.
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6. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
DINING CARDS
DINING CARDS
Add real value to your packages with our ever popular ‘dine as you please’ products. The Dining Card
has recently undergone a major re-branding, but still adheres to the key qualities that have made it so
sought-after among inbound tour operators and corporate reward programmes. Stand out from your
competitors with this flexible add-on specifically designed to fit in with the busy itineraries of your
groups.
• Handpicked venues - extensively vetted by our experienced team.
• Wide range of locations - chosen due to their proximity to major hotels, theatres, shopping areas
and attractions.
• Flexibility - ideal in inclusive tour packages, for groups looking to explore London at their own
pace.
• Amazing choice - includes British, French, Italian, Chinese and Indian cuisine.
• Value - access to some of the best dining options London has to offer.
Bronze Dining Card – A value venue offering a 3 course table d’hôte menu and coffee.
Silver Dining Card – A quality venue offering a 3 course table d’hôte menu and a glass of house wine.
Platinum Dining Card – A premium venue offering a 3 course table d’hôte menu and a glass of wine.
Various derivatives of our Dining Card are available including a Paris version.
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7. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
AFTERNOON TEA
AFTERNOON TEA
As a staple of British life, we know expectations for afternoon tea are high among your customers.
Elaborate cake stands, elegant settings and extensive menus are a must, which is why we have travelled
the country sourcing the very best venues available.
We appreciate that afternoon tea is so much more than an array of tasty treats, and have endeavoured
to create unforgettable experiences that showcase this symbol of high society in all its glory. For that
special touch, a variety of add-ons are available including Champagne as well as more substantial
dining options.
Whether you require the perfect ending to a day of sightseeing, or simply just an excuse to relax
surrounded by a little luxury, we have something to suit the needs of your customers and budget. With
a great selection of venues specifically chosen due to their proximity to many of London’s most popular
landmarks and attractions, a Hospitality Line afternoon tea really does add value to your tours.
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8. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
ATTRACTIONS
ATTRACTIONS
As a preferred partner to many of the most popular tourist attractions across the UK and the rest of
Europe, Hospitality Line has highly competitive rates. Thanks to our exclusive relationships in the
tourism industry, you have a wide range of choice not just in the amount of attractions on offer, but
also in how your groups can experience them.
Our mission is to get the most out of the many landmarks, historical houses and thrilling attractions in
Britain and beyond for your customers, while making the booking process as simple as possible for you.
We can provide you with an allocation, while you confirm final numbers at your leisure. In short, we’ll
source amazing attractions for your customers at great prices with none of the hassle.
A small sample of the benefits available with our attractions reservations service:-
• Access to all major attractions including The View from The Shard, Warner Bros. Studio Tours and
the Coca-Cola London Eye.
• Group Box Office for exclusive exhibitions across the capital.
• Hop on/off bus and river cruises with commentary allowing you to spend as much time as you
wish at each of the major attractions.
• Lunch and dinner cruises along the Thames.
• Fast-track entry tickets at many of the most popular tourist attractions in London.
Outside of London, Hospitality Line also provides a great selection of historical, cultural and
entertaining places to visit. We’ve included a small sample below:-
• Hampton Court, Blenheim Palace, Holyroodhouse, Windsor, Warwick and Edinburgh Castles, plus
many other historic attractions.
• Shakespeare’s Birthplace in Stratford, Dickens’ home in Rochester and William Wallace’s statue in
Stirling.
• Theme parks galore including Thorpe Park, Chessington World of Adventures, Alton Towers,
Gardaland in Italy, Heide Park in Germany, as well as day trips and overnight packages to
Disneyland® Resort Paris.
• Exciting attractions such as LEGOLAND® Windsor, the Dungeons in Edinburgh, York, Amsterdam,
plus SEA LIFE Centres and Sanctuaries at 25 locations across Europe.
• Pleasure cruises at Lake Windermere or whiskey sampling in Scotland.
• Paris attractions including the Eiffel Tower, Seine Cruises and Notre Dame.
• Amsterdam attractions including canal cruises and a visit to The Heineken Experience
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10. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
THEATRE
THEATRE
A trip to the theatre is an essential part of visiting London for many groups. Add value to your tours with
a Hospitality Line theatre booking and benefit from flexible confirmation dates.
Hospitality Line provides an efficient booking service including:-
• Access to allocation for London’s hottest shows with discounted rates for groups and individuals.
• Flexible confirmation dates enabling you to sell with confidence and without any financial risk.
• VIP Service, hospitality packages and Champagne receptions available as value adding extras.
Theatre and Dinner Packages
As the UK’s leading restaurant booking service, Hospitality Line can tailor make packages to suit the
needs of both your customers and your budget with a variety of cuisines and handy locations available
right across London.
• Showdine is a great way to add value to your theatre experience. Choose between pre or post
theatre dinner or alternatively have two courses prior to the show and allow your guests the
ultimate treat of returning for dessert and coffee once the show has concluded.
• If you’d rather offer your guests greater flexibility, package a West End Show with Hospitality Line’s
Dining Card – perfect for groups with free time in London.
• Hospitality Line has a great choice of Superior Dining experiences. Combine a top rate ticket with
a specially selected restaurant either before or after the show. Champagne receptions, first class
service and outstanding food and drink are available at industry leading prices.
Schools and Students
In addition to providing competitive school and theatre discounts, we can also provide a selection of
educational products.
• Backstage tours at the Theatre Royal Drury Lane, which is famous for its theatrical history; the
National Theatre, which features a staggering three separate auditoria; the prestigious Royal Opera
House and the art deco beauty of the Prince of Wales.
• Workshops, summer schools and tailored training programmes at Shakespeare’s Globe.
• Unique tailor made drama, and performing modern arts programmes run by professional West End
actors.
• Opportunity to meet with members of the cast.
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11. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
EVENING ENTERTAINMENT
EVENING ENTERTAINMENT
Hospitality Line offers a huge choice of world class evening entertainment. Our long standing
relationships with premier venues across the UK and the rest of Europe means you can relax safe in the
knowledge that you’re getting the best possible rates while your customers enjoy a night they’ll never
forget.
London Highlights
• River Thames cruises, including live entertainment.
• Themed events
• Top restaurants, clubs and bars, from fine dining to late night parties.
• West End shows.
• Special events at top attractions including the Coca-Cola London Eye.
European Highlights
• Traditional Scottish evenings showcasing the Highland railway, magnificent views, local food and
drink and admission to the Cairngorm Highland Fling.
• World famous Parisian cabarets at the Lido, Paradis Latin and Moulin Rouge.
• A variety of cruises through Amsterdam’s canals.
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12. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
TRANSPORT
TRANSPORT
Arranging travel throughout the UK and the rest of Europe has never been easier. Hospitality Line’s
complete transport service solution simplifies the booking process, handles all the responsibility and
provides you with the best rates possible.
We can create a package to suit all your needs using only reputable suppliers, so you know that you and
your customers will be transported to your destination in accordance with your travel plans. Whether
you’d like to privately charter the Orient Express or simply add a limousine to a VIP theatre package,
Hospitality Line really does cater for all your clients’ requirements.
• Coaches
• Private transfers
• Eurostar
• Trains
• Ferries
• Boats
• Limousines
We can provide competitive quotes for all of your private hire needs – full sightseeing, evening trips,
airport transfers and short breaks in the UK and Europe.
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13. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
TRANSPORT - FERRIES & EUROSTAR
TRANSPORT - FERRIES & EUROSTAR
EUROSTAR
We have revolutionised the booking process for our ever popular Eurostar packages. Simply get in
touch with one of our Eurostar reservation specialists who will be happy to discuss your requirements
while taking over all the responsibility. Our competitive rates and ability to hold group bookings means
that you incur no financial risk.
WHY BOOK EUROSTAR WITH HOSPITALITY LINE?
• Contract rates for groups and individuals for Eurostar to Europe and beyond.
• Real time booking allowing you to get up to the minute prices and availability.
• Expert travel advice for onward destinations throughout the UK and Europe.
• Group bookings with guaranteed prices up to 10 months in advance.
• Competitive pricing.
• Ability to hold group bookings.
• Management of reservation and tour series pricing including planning, ticketing and operational
support.
• Accommodation packages plus attractions, restaurants and coach transfers.
• Off-peak travel at excellent rates.
• Contract rates for special events and corporate hospitality packages.
• We are able to arrange charter trains to connect with Eurostar offering a quick, efficient and cost
effective way of moving up to 700 passengers with ease.
FERRIES
We’re not just travel experts in the UK. When your clients are looking further afield, Hospitality Line can
manage the entire booking process. Our dedicated Account Managers have years of experience that
enables them to take ownership of your entire ferry reservation, saving you both time and money.
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14. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
ACCOMMODATION
ACCOMMODATION
At Hospitality Line, we pride ourselves on having a long and successful history of partnerships with a
huge selection of hotels, country inns and hostels throughout the UK, Ireland and the rest of Europe.
We take great pleasure in working side by side with many industry leaders, which means we are able to
tailor make any packages your customers may require very promptly. From idyllic nights in picturesque
castles to luxurious rooms in world renowned hotels, no request is too much for our experienced team.
Over more than twenty years, we have endeavoured to source the best selection of 2 to 5 star hotels
and quality venues right across Europe. These are available at competitive rates and you’ll find them in
all the major tourist areas, city centres, airports, ports and stations.
Services include:-
• Management of hotel reservations throughout Europe with multi-lingual staff.
• Serviced apartment options.
• Bed and breakfast rates with dinner supplements or dining at a nearby restaurant.
• Hotels with multi-bedded rooms for student groups.
• Boutique hotels offering real luxury.
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15. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
CORPORATE HOSPITALITY
CORPORATE HOSPITALITY
The business operates various divisions and this includes our own dedicated corporate events team
who specialise in:-
• Team building
• MICE
• Sporting hospitality
• Summer parties
• Christmas parties
• New Year’s Eve parties
Our unique structure enables us to deliver a huge range of events according to any brief. Whether
you’re looking for an unusual meeting room, an inspiring space for a promotional launch or the most
memorable venue for the party of year, we can help. Our venues include breathtaking hotels, historic
townhouses, Grade I listed buildings, London landmarks and leading academies.
We only use approved, professional suppliers that meet our exacting standards, giving you peace of
mind that your event will be nothing short of perfect.
Don’t forget that our buying power as a group also ensures that you make the most of your
entertainment budget.
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16. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
& NEW YEAR’S EVE
CHRISTMAS EVENTS & NEW YEAR’S EVE
CHRISTMAS EVENTS
Following the re-launch of our Christmas website, arranging the office party has never been easier.
Our streamlined booking process and innovative event management system will ensure you attend the
event you really want this Christmas, without the hassle.
Whether you like to celebrate with an intimate dinner or at an elaborate themed party, our extensive
contacts will ensure that we have a venue and bespoke Christmas package to suit your needs.
There are many reasons to book your festivities with Hospitality Line:-
• Incur no cost using our independent venue finding and event management services.
• Dedicated Events Team ready to discuss your party requirements.
• Venues available all over the UK and across Europe.
• No group too large or too small.
• Shared and bespoke options available.
• A wide selection of venues available to suit all budgets – bar and club packages, restaurants, hotels,
marquees and river cruises.
• Our full party solution services include hotels, entertainment and transport.
• All proposals are risk-free, you only pay if you decide to book with us.
• Our risk-free solution means that you pay nothing until you have accepted our proposal.
Our New Year’s Eve parties are particularly popular, so whether you’re after an extravagant cruise down
the river or a night on the dancefloor we’ll have an option to suit.
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18. E: sales@hospitalityline.co.uk T: +44(0) 20 8289 9595 www.hospitalityline.co.uk
E - SOLUTIONS
E - SOLUTIONS
There are numerous ways that you can work with Hospitality Line. The simplest way is to log onto our
website www.hospitalityline.co.uk, which allows you to view the latest live information and prices
across our portfolio.
COMING SOON
Our B2B booking portal www.hlmeals4groups.com will revolutionise the way you book group meals.
Your unique and personalised interface will be password protected, allowing you to login securely and
access further information about each of our venues. Interactive maps, visibility of government ratings,
full menu details of contracted restaurants and the ability to book online directly makes this our most
efficient booking service to date.
Affiliates – Earn commission from us
Send customers to our website and we will give you commission on everything that they buy.
White Label – Sell our products via your website
White label is where we make one or more of our websites look and feel like yours. This means you can
sell our products with your branding fully visible.
Corporate Incentives – Special deals for your employees on your intranet
We make our websites look like your intranet allowing your employees to get instant access to deals
arranged with us. You can select what products you wish to be made available on this system. Your
employees can get reduced prices or you can receive commission for each sale.
XML Feeds
Hospitality Line has developed an XML interface that provides live access to our products and services
inventory. Product can be provided at net or commissionable rates.
15.
19. Hospitality Line is proud to be a member of the
following travel and tourism organisations:
ABTA No.Y0643
