17. How does loss of control feel?
Loss of control
➢ Can create helplessness & make you sick
➢ Can create resistance and anger
Patients (society!) ask to be involved
21. Mutual dependency
Of the patient
• Information
• Knowledge
• Time
• Adherence
• Affection
• Skills
• Legal power
Of the general practioner
• Information
• Time
• Adherence
• Affection
• Economic (reputation)
28. Being in a position of power ꞊ having an
opportunity
29. What is ‘Patient Empowerment’?
“An empowered patient
has management control
of his condition
in daily life”
EPF, 2015
The patient must want & be able to have control
33. 3 communication objectives
3 communication approaches
Purpose of
communication
Communication
approach
Inform and create
knowledge
Influence
To avoid: exercise
power
Empowering
Sharing information,
knowledge and experience
Creating intrinsic
motivation by exchanging
arguments
To support and
strengthen the patient's
self-efficacy
34. • More than just apply communication techniques
• An attitude
Healing is also about
restoring a person's autonomy