How hospitals can used PatientReported experience questionnaire (PREM)? (FR)
How hospitals can used PatientReported experience questionnaire (PREM)? (EN)
The patient experience in the strategy, hospital commitment (EN)
The place of the patient experience manager in the management team. Roles, responsibilities and challenges (FR)
The place of the patient experience manager in the management team. Roles, responsibilities and challenges (EN)
Patient committees, an unsuspected asset for the hospital (FR)
Patient committees, an unsuspected asset for the hospital (EN)
The patient experience, a strategy beyond branding...
Improving patient wellbeing: how personal experiences can drive real change (EN)
Balancing between power and powerlessness: Patient empowerment as the basis for equivalence in the patient-doctor relationship (NL)
From the care cycle to the life cycle... The place, role, contribution of the expert patient in care partnership relationship (EN)
From the care cycle to the life cycle... The place, role, contribution of the expert patient in care partnership relationship (FR)
Balancing between power and powerlessness: Patient empowerment as the basis for equivalence in the patient-doctor relationship (EN)
Patient experience: Implications for management (FR)
Patient experience: Implications for management (EN)