4. The problemAt today’s date in localities, home
services are not available easily.
There is no standardization of rates
in various services provided like,
plumbing, electrical repairs etc.
5. The solution
Download our app.
Place your service
requirement and our
service would be available
to you the same day.
6. Course of Action
January 2016
Data mining of service
providers and B-plan prep
March 2016
Approached for funding
May 2016
Site launched and
commenced marketing
activities
August 2016
Team Expansion
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
December 2016
Invested in various
expansion processes
8. How it works
Step 1
Identify the problem,
open the app and place
a request
Step 2
The request is processed
and with the help of GPS
nearest service providers
are listed
Step 3
The contact numbers of the
required service providers
would be listed along with their
price quotes. After service
rating can be given.
12. Plumbing/HVAC
HVAC=heating, ventilation, ac
contractors
In 2014, the HVAC industry
accounted for 292,000 jobs,
expected to grow by 14% by 2024;
The plumbing sector accounted for
about 425,000 and is expected to
grow 12% over the same time
period.
The industries combined accounted
for $174 billion in revenue in 2014.
13. Moving and
Storage
The moving and storage business
includes approximately 8,000
companies and generates about
$12 billion in combined revenue.
Seasonal as most moving happens
in Summer
14.
15. Goal: 1 year down the line
To raise a funding of 50 cr
A total strength of 100+ employees
Targeting 1200+ bookings a day
23. Brand Positioning
User friendly interface
Option to rate the service
Bad providers would be removed whereas good
can have the option to charge higher
To be portrayed in the market as a saviour to
the people in need.
Variety of services can portray it as one in all
Can help various collaborators find right clients
and ensure good amount of profits
24. Points of Difference
Service providers would have to appear for a
test to test their ability in the area of their
specialization
Service providers would be trained for 3 months
and taught how to behave nicely with clients.
Each service provider would give his best, as his
income would depend on his performance
ensuring the best delivery of services.
Regular monitoring of app interfaces and would
be checked for any glitches if appear
25. Revenue model
The rates of the service
providers are fixed. A visiting
charge is charged and the
charges for the repairs are
taken according to the
damage.
Cash flow is shown in the
diagram. Each service has
its own pricing
Consumer
Service Provider
ServingU team
26. Revenue model
10-15% would be given to
ServingU team and the rest
is with the service provider
Fixed Income from premium
users of the service. It could
be priced at 1000 INR per
month.
Consumer
Service Provider
ServingU team
27. Opportunities
Not a fully grown market, however would expand rapidly in the coming times.
Earning loyalty of customers through good service could lead to a great competitive
advantage
28. Threats
Ensuring good customer service
Management of variety of service providers with tracking real-time locations of
providers
Compiling reviews to create charges of service providers, Better reviews higher
fees
29. Premium Features
Service providers to be present at the client’s home within an hour
Discount on various services. More usage of app would give points and certain
services could be purchased through points
Only visiting charge in charged which may vary according to rating given to service
provider by other clients
Transportation costs only charged in case of packaging and moving
