1. SHANE COUNTRYMAN
H T T P S : / / W W W . L I N KE D I N . C O M / I N / S H A N E - C O U N T R Y M A N - B 3 8 0 4 6 6
C O U N T R Y MA N . SH A N E @ G M A I L . C O M
8 0 1 . 8 7 9 . 3 4 8 6
SUMMARY
Seekinga positionfor a company lookingforexceptional customerserviceallowing themto
keep and build established business relationships whiledisplaying my integral and dependable
work ethic and knowledgein therealmof Economics.
EXPERIENCE
July 2011-May
2016
Youth mentor/ Campus Supervisor, West Ridge Academy
Whileclienteleunderwenttreatmentacted as mentor,communicated with parents
weekly and met with therapiststo help orientfuturegoalsand treatmentplans.Keptin
depth documentation of daily activities,student’s currentstatus,and unusual events.Also
coordinated a weekly schedule.In December 2013 waspromoted to CampusSupervisor,
an opportunity thathadnever beforebeen extended to someoneworkinginmy previous
capacity.Over sawfour “homes”and40 staff members.Responsiblefor theaddition of
new staff members and staff accountability.Aided employees inhavinga deeper
understandingof jobduties throughtrainings and by modeling job dutiesand
expectations.Also modeled how to work with clientele.Keptdocumentation forthestate
as well asaccreditations.Achieved a raisescaleandimplemented theuseof new
technology to help with duties in thedepartment.Coordinated with other departments
regardingscheduleandneeded areasof improvement. Prepared and approved payroll for
departmentand answered all customer servicecallson nightsandweekends.
January 2009-
August 2009
Model Technician, YDL Dental Laboratory
Responsiblefor initial inventorycheck in andsterilization.Castmodelsfromimpressions
provided by Dental Professionals.Prepared segmented dyes to beused in the
manufacturingof crowns,dentures,bridges,and sleep apparatuses. Articulated models
into proper occlusion.
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EDUCATION
2016 Bachelors in Economics, University of Utah, Salt Lake City UT
2005 High School Diploma, MacArthur High School, Irving TX
COMPUTER SKILLS
ProficientinExcel and Word.
Knowledgein Publisherand Access.
Type 50+WPM.
Experiencewith Bestnotes and IMBnotes.
SERVICE
January 2016-
May 2016
Internship, Evergreen Dental
Interned besideDr.Christian Lassen DDS in WestJordan,Utah.DuringthistimeI took on
someof the responsibilitiesof a traditional Dental assistant.I was ableto work closely
with Dr.Lassen and learn firsthand theins and outsof theDental industry aswell as
treatmentand diagnosisof patients.I havealsohadtheopportunity to shadowmy
brother Dr.DaleCountrymanDDS in theDallas,TX area.
January 2006-
January 2008
Service Elder/Missionary, The Church of Jesus Christ of Latter Day Saints
2 Year servicemissionservingintheRochester,NewYork mission whereI served in
multiplelead position helpingto resolveissues and keep others accountable. Duringthis
timeI helped to better the lives of individualswithincommunity by servingthemin
variouscapacitiesaswell as helped themto find joy in theirrelationship with a higher
power.