The document provides step-by-step instructions for customers and dealers to participate in an exchange program offered by UTC Digital. It outlines the process for customers to scan a QR code, register exchange details, provide old and new product information, accept a proposed price, and receive an instant voucher via SMS. It then describes how dealers can log into a redemption system, verify customer vouchers by entering codes and OTPs, and redeem vouchers for new Bosch products. The document also includes a table listing exchange prices for different product categories.

1. Exchange Utsav
• UTC DIGITAL

2. Bosch Exchange Utsav – Voucher Process

3. Scan this QR Code for Exchange Order

4. If Customer is at Dealer Store

5. Step 1: Select Location Details
1. Select State
2. Select City (from Dropdown)
• City will be displayed as per our functional areas
3. Select Pin Code (from Dropdown)
• Pin Code will be displayed as per our functional areas
4. Select Place of Order
5. Click on the “Submit” button
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After scanning the QR CODE fill the following details

6. • UTC
Step 2: Exchange registration & Customer
Details
Exchange registration details:
6. Select the store name
• Authorized store name in the dropdown list
Customer Details
7. Enter First Name
8. Enter Last Name
9. Enter Mobile Number
10. Enter email
11. Enter Address line 1
12. Enter Address Line 2 (Optional)
13. Enter Pin Code
14. Select City
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Continued….

7. Step 3: Old & New Product Details
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Continued….
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Purchased Product details
15. Select Purchased Product Category
16. Enter Invoice Number
Product Details to Exchange
17. Select Product Group
• Like Refrigerator, AC, TV and so on
18. Select Product Type
• If refrigerator is selected: product type will be single door,
double door and so on.
19. Select Brand name
20. Enter Purchase Year for the product
21. Select Quality Status either:
• Not Working
• Working

8. • UTC DIGITAL
Step 4: Accept Proposed Price & Terms and Conditions
Proposed Price
22. This product price will be auto calculated by the system based
on the Purchase Product Details & Product Details to Exchange
Customer Acceptance Required
23. Check the checkboxes for terms and conditions for customer
acceptance
24. Click on the “Submit” button to proceed further
25. Message will popup saying “OTP has sent to mobile number:
1234567891”. Click on the “OK” button
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Continued….

9. Step 5: Instant Voucher Issued via SMS
26. Enter OTP
• Click on “Verify OTP” button
• If customer do not receive OTP click on the “Re-Send OTP”
button
27. Customer will receive OTP SMS on the registered mobile number
28. Once OTP is verified customer will get the VOUCHER VIA SMS on his
mobile number.
Now the Voucher needs to be verified
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Continued….
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10. • The dealer will receive the email with access detail
as shown in the image to log into the voucher
redemption system.
• The dealer has to click or copy the URL
(https://utcbridge.com/UTCAPI/Voucher/Login) to
the browser. (google chrome etc.)
• The dealer will land on the redemption login page.
DEALER VOUCHER REDEMPTION DASHBOARD
(Check for this email
in your Inbox)

11. Dealer Login Screen (Can be logged in on Mobile Phone screen also)
• Enter User Name
• Enter Password
• Click on the “Submit” button
User name and password is sent on your email

12. Voucher Verification Process
Ask Customer for the VOUCHER CODE
1. Enter customer Voucher Code
2. Enter customer registered mobile number
3. Click on the “Validate” button
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3
Continued….

13. Voucher Validation and New Product Model No
Customer and Product Details will get auto
populated – IF the VOUCHER is VALID
Continued….
• Dealer will fill new
BOSCH product details
and dealer details (in
case of Sub Dealer)
• Clicking on “Validate
Voucher Code” an OTP
will be sent to customer
registered mobile
number
• Ask for the OTP
• Enter the OTP
• Click on the “Validate
Voucher Code” button

14. Voucher Verification through OTP
• Message will popup saying “OTP has been sent to mobile
number: 1234567891”
• Click on the “OK” button
Continued….
Enter OTP
• Click on “Verify OTP” button
• If customer do not receive OTP click on the “Re-Send
OTP” button
Once OTP is verified customer will get order confirmation page

15. Voucher Redeemed Message
Continued….
Now the Voucher is redeemed successfully
Once the voucher is redeemed successfully,
customer will receive this message on their
registered mobile number

16. Voucher Verification Process
Continued….
Voucher Verification Process Click Here

17. Redeem Vouchers
View Ledger
View Settlement
Details
Upload Invoices
Dealer Dashboard for complete visibility about vouchers redeemed
and payment received – will be ready by August end
All transactions done
will be stored and shall
be visible once the
dashboard goes LIVE.
No transaction would
be lost

18. Bosch Exchange Utsav – Exchange Prices
• UTC DIGITAL
Customer price Customer price
Working Non Working
PRODUCT CATEGORY Size
Split ALL 4500 2500
Window ALL 3500 2000
Less than equal to 100 litres 2000 1500
100-200 litres 2200 1500
Greater than Equal to 200 litres 2500 1500
less than equal to 275 litres 3200 1950
275-350 litres 3200 1950
greater than equal to 350 litres 4000 1950
3 door / BMR ALL 4000 1900
Upto 700 Ltr 5000 2000
750 ltr and above 10000 2500
Semi-Auto ALL 2100 1500
Fully Auto Top Load ALL 2600 1600
Fully Auto Front Load ALL 3200 1700
Washer dryer combi Above 10kg 10000 2500
Below 23 inches 2000 1500
24 to 32 inches 2250 1500
33 to 43 inches 2500 1500
44 to 55 inches 3000 1600
Above 55 inches 3500 1700
Below 23 inches 2250 1500
24 to 32 inches 2500 1500
33 to 43 inches 3000 1500
44 to 55 inches 3500 1700
Above 55 inches 4000 1700
Below 23 inches 2500 1500
24 to 32 inches 3000 1500
33 to 43 inches 3500 1600
44 to 55 inches 4000 1700
Above 55 inches 5000 1800
QLED Above 60 inches 10000 2200
BSH Appliances
AIR-CONDITIONER
REFRIGERATOR
Single Door
Double Door
Side-by-Side
WASHING MACHINE
LCD
LED
TELEVISION
SMART

19. Thank You