2. The Project Manager
• QMS is expected to support the following functions
of a project manager:
– QMS should provide facilities whereby a project manager can
consider the vast majority of possible risk, which could affect a
project.
– QMS should specify standards, which will enable staff to report
on their activities in a uniform way.
– QMS should lay down standards and procedures, which ensure
that cost and expenditure records from earlier projects are
kept in a easily accessible form.
3. The Project Manager
QMS should provide a way of collecting and analyzing defect
statistics;
QMS should contain a standard for a project plan which gives
details about the capabilities of the staff who are to carry out
the project task such as system testing.
4. Programmer/Developer
QMS should set coding standards
QMS should provide directions to the developer to
store test data and test outcomes in files.
QMS should guide the developers and the
configuration managers towards organizing the
entire software project repository
5. System Designer
QMS should provide a standard, which describes
how the process architecture and data architecture
are to be written.
QMS should specify standards, which lead to a
system that should be easily maintainable.
It should provide standards, which lead to a good
requirements specification.
6. Analyst
QMS should provide a standard for the requirements
specification.
It should provide a number of checklists
It should provide a description of the process
involved when an analyst liaisons with a customer.
7. Senior Management
QMS should provide senior managers with reports of
achievements against targets for each of their
projects;
It should provide direction on the setting up of audit
trail documentation.
It should provide facilities whereby reports on
defects discovered during development are issued
regularly.
8. Staffing Department
• QMS should provide standards for a project plan
where the skill level of the staff on the project is
properly specified. It helps the HR department to
allocate the right people to the project.
• QMS should provide a standard format for reports as
well as for the resume.
– To produce a written report on the effectiveness of the staff on
the project.
9. Customer
QMS provide directives which specify how progress
meeting are to be organized.
Who should be invited from the developer’s staff?
When the meeting should be scheduled?
What physical arrangements, such as the booking of a room
should be made?
How issues arising from a progress meeting are to be resolved.
10. The Testers
QMS should ensure that procedures and associated
checklists are in place to enable test data and test
outcomes to be stored in a project repository.
QMS should ensure that procedures exists which
help in arrangement of resources requirement for
tests.
