Iv 3 Iess2010 Ay Wo Final

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Towards an Ontology-based Approach for Creating Sustainable Services
Anastasiya Yurchyshyna
Wanda Opprecht
University of Geneva

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Iv 3 Iess2010 Ay Wo Final

  1. 1. Towards an Ontology-based Approach for Creating Sustainable Services Anastasiya Yurchyshyna Wanda Opprecht IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  2. 2. Outline 1.  Trends and challenges for creating sustainable services 2.  Related research: services, ontologies, sustainability 3.  Towards conceptualising sustainable services:   Information kernel: identification and usage-based validation   Co-creation of information kernel VS Sustainability of services   Sustainable service: definition 4.  Services-based development of the Cross-pollination space 5.  Perspectives and future research IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  3. 3. Challenges for Creating Sustainable Services   Service orientation of technology, economy and business   Knowledge society and ITC   Sustainable development   Rich semantics and understanding of the environment/system to be modelled Creating sustainable services   Multi-axis and transdisciplinary approach for supporting creating of sustainable services   Analysis of the complementary nature of design principles: service modelling, semantic aspects of knowledge representations, use of domain ontologies, sustainability   Conceptual approach for developing the information kernel of services   Cross-pollination space IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  4. 4. Related Research Services , ontologies, sustainability   Service orientation at different layers •  Information-driven, customer-centric, productivity-focused, digital orientation and creation of new domains (e.g. e-government, e-collaboration, etc.)   Ontologies: towards increasing the semantics of services •  Integrating domain, usage and context knowledge by knowledge bases, ontologies •  Knowledge actionalising   Sustainability: trans-disciplinary economic, social, environmental, IT aspects •  Information and its content as sustainability criteria •  Conceptualising of sustainable services by its excellence •  Cognitive aspects of the exchanged information IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  5. 5. Towards conceptualising sustainable services ? Understanding, not yet definition Sustainable services :   are capable to adapt to their environment;   to dynamically integrate the ever-changing conditions of this environment;   are sustainably coherent with its evolving challenges IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  6. 6. Towards conceptualising sustainable services Information kernel: identification and usage-based validation Three-level ontological model knowledge A actionalising H shared H «created» «own domain» by usage and concepts validation •  conceptual model of exchanged B G F knowledge, •  concretises services semantics; •  is based on shared concepts, C roles, business rules and integrity E «information «end-user constraints of the service; kernel» D semantics» •  ensures the coherence of all D usage concepts service activities. concepts consistency of initial knowledge bases   services-related activities are based on knowledge bases;   the results of these activities are capitalised and integrated into services. IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  7. 7. Towards conceptualising sustainable services Co-creation of information kernel VS Sustainability of services Development of information kernel of services is dynamically validated by services usage Services are tools for Services contribute to co-creation of environment knowledge actionalising where such actionalising is elaborated Services are both the tools and the environment of co-creation and usage IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  8. 8. Towards conceptualising sustainable services Sustainable Service: definition Services are both the tools and the environment of co-creation and usage:   capable to adapt to their environment;   dynamically integrate the ever-changing conditions of this environment;   sustainably coherent with its evolving challenges   dynamically built on its information kernel that relies on domain, legal and knowledge ontologies and defines the semantics of services;   capitalise tacit knowledge related to the usage of services;   imply the usage-based validation;   ensure the transdisciplinarity – of ontologies, practices, actors and types of knowledge def One of? Sustainable services IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  9. 9. Services-based development of the Cross-pollination space 1/2 CPS: platform for enabling the creation of new domain services Aspects of CPS information kernel: •  static (classes and relationships); •  dynamic (transactions); •  reglementary (integrity rules); •  responsibility (actors, roles). CPS is enabled by a set of protocols defined at several levels: •  between ontologies and actors, •  between groups of actors, •  between activities and missions, •  etc. IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  10. 10. Services-based development of the Cross-pollination space 2/2 CPS: summarizes activities of idea generation Ongoing work! Execution: collaborative edition of an article, of a white paper or of a mission statement, etc. IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  11. 11. Perspectives and Future Research Ontology-based approach for developing sustainable services:   development of the information kernel;   definition of sustainable services and identification of their essential characteristics;   conceptual methodology of its implementation in form of a CPS Challenges and ongoing works:   ongoing work: practical implementation and use cases;   theoretical homogenization of sustainable services in the context of SSME;   integrating the results of the usage-based validation;   implementing CPS as a tool for idea creation process for trans-disciplinary research teams IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH
  12. 12. Thank you for your attention! Thank you for your attention! Anastasiya Yurchyshyna Anastasiya.Yurchyshyna@unige.ch Wanda Opprecht Wanda.Opprecht@unige.ch IESS 1.0: 1st Intl Conference on Exploring Services Science / 17-19 Feb 2010 / Geneva, CH

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