The document discusses emerging technologies and ecosystems that businesses in the Caribbean should be aware of to achieve competitive advantage and sustained growth. It outlines technologies like e-business, digital transformation, cloud computing, blockchains, IoT, AI/ML, and their potential disruptive impact. It emphasizes that businesses need an innovation strategy to both explore new technologies and exploit them for long-term resilience. Finally, it stresses the importance of building quality systems, processes, and user experiences to realize intended business outcomes from new technologies.

1. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
Emerging Technologies, Ecosystems,
and the Great Caribbean Leapfrog?
(Or, “the technology things we cannot be ignorant of…”)
Abdullah H. Mohammed
Adjunct Lecturer, ALJ GSB
abdullah.mohammed@fac.gsb.tt
July 15, 2021

2. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
competitive advantage
The strategic objective?
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Survive Thrive Grow
Sustained competitive advantage

3. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
The innovating, ambidextrous business
Explore
Exploit
Innovation…
Creativity! Skunk-works!
Leapfrog! L/T Resilience!
Outcomes/Benefits Realization
Continuity…
Resources Optimization
Process/Capability Maturity
Risk Optimization, Resilience
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4. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
Emerging Technologies & Ecosystems
we should be paying attention to (demand and supply!)
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E-Business,
Digital Transformation,
Cloudified and Virtualized
everything
Desktops, Apps, Devices,
Process & Services
Transformation
Disruptive
Blockchains
Supply-chain/
Logistics, FinTech,
Covid19 Vacc.
Smart, Connected
Things, Makers
(IoT /Robotics)
Supply-chain/ Logistics,
Smart Cars, Homes, Cities,
AR/VR/MR, Additive Mfg.
Data, Models and
Algorithms-
everywhere,
Big-data and Data Science
revolution, RPA, AI/ML,
Digital Twins
Supporting Ecosystem =
Entrepreneurship x Talent x (democratized)Technology
x Capital x Enablement (State, Universities,)

5. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
Building systems that last…
Data quality?
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App./ Solution quality?
Process / Talent quality?
UX / CX / Use
Customer Experience
User Experience
Team / Dept/ Co. Experience
…
Engagement, Enthusiasm,
Adoption/Use
Intended
Business
Outcomes
IT Governance,
Culture & Change Management
“Begin with the end in mind…”

6. Lok Jack GSB Roundtable Business Series: Abdullah Mohammed (2021).
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