© SecurActive - AsiaVAD
PERFORMANCE VISION
NETWORK / APPLICATION
PERFORMANCE MONITORING
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
First ,
Trust People
© SecurActive - AsiaVAD
ABOUT US
 2007 Product Distributor, HQ in Singapore
 Servicing Singapore, Malaysia, Brunei, Vietnam and Indonesia
 2008 Solution...
 Large & Growing Market Coverage
 Created in 2004, Paris, France
 Distribution channel on 4 continents
 Over 500 custo...
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concepts
 How to identify application bottle ne...
© SecurActive - AsiaVAD
BENEFITS OF N/APM?
© SecurActive - AsiaVAD
THE N/APM MARKET: A HARSH OBSERVATION
 Have experienced slowdowns: 97%
 Frequently + Permanently...
THE COMPLEX CHALLENGES AROUND N/APM?
© SecurActive - AsiaVAD
Performance
is
Subjective
Issues can
come from
Anywhere
Trigg...
WHAT BRINGS PERFORMANCE VISION?
© SecurActive - AsiaVAD
Helps managing changes, projects and migrations
Measures end user ...
WHAT OUR CUSTOMERS SAY ABOUT US
© SecurActive - AsiaVAD
Benefits
“PerformanceVision makes network, system, application tea...
Performance
Vision Use
© SecurActive - AsiaVAD
WHAT DOES A
PERFORMANCE VISION
PROBE DO?
© SecurActive - AsiaVAD
THREE KEY USAGES
Troubleshooting Monitoring IT Intelligence
Who, When & Where? What Happens? Where...
PERFORMANCE VISION CORE FUNCTIONS
 SIP & MGCP Protocols
 Quality of Service (MOS)
 TrafficVolume
 Call Summary and Det...
NON-INTRUSIVE IMPLEMENTATION
© SecurActive - AsiaVAD
EasilyCapture theTraffic
100% Non Intrusive
 NoTraffic Overhead
 No...
© SecurActive - AsiaVAD
FAST DEPLOYMENT
Quick Setup
 Deploy in minutes
 Easy configuration
Lightweight Software
 Simple...
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
How
Performance
Vision Solves
your Problems!
KEY FEATURES
© SecurActive - AsiaVAD
 You have
Performance
issues…
 You don’t
know where
they come
from…
 Find out in 4
clicks!
TROUBLESHOOT
APPLICATION
PER...
© SecurActive - AsiaVAD
CRITICAL APPLICATION DASHBOARD
End User ResponseTime
through time
Color code to
indicate warnings ...
 What is the
origin of the
slowdown?
 Which server
is impacted?
 Which user
group?
APPLICATION
DASHBOARD
© SecurActive ...
 When did the
degradation
occur for this
zone?
 Which server
are these
users
connecting
to?
 Which users
are impacted?
...
DETAILED CONVERSATIONS FOR ONE CLIENT
Look at packet level for degraded transactions
Are thereTCP errors?
Which conversati...
 View ONLY
the slow
transactions
at packet
level
 Get details of
these
transactions
whatever the
application
protocol us...
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
How
Performance
Vision Solves
your Problems!
PERFORMANCE
TROUBLESHOOTING FOR
HTTP APPLICATIONS
© SecurActive - AsiaVAD
© SecurActive - AsiaVAD
HTTP PERFORMANCE ANALYSIS?
This application fails every other time!
It is so slow!
I’m stuck in th...
© SecurActive - AsiaVAD
Application Issue
THIS
APPLICATION
FAILS EVERY
OTHER TIME!
This Application Fails Every OtherTime!
© SecurActive - AsiaVAD
CHECK PAGE LOAD TIMES FOR THE SERVER
© SecurActive - AsiaVAD
SERVER ERRORS AND LONG RESPONSE TIMES
© SecurActive - AsiaVAD
MIXED OK AND ERROR RESPONSES
© SecurActive - AsiaVAD
CHECK DETAILS OF HIT OK (200)
© SecurActive - AsiaVAD
RAW QUERY FOR THIS HIT LOOKS FINE
© SecurActive - AsiaVAD
ACCESS TO DETAILS OF HITS WITH ERRORS
© SecurActive - AsiaVAD
CHECK DETAILS OF HIT ERROR (500)
© SecurActive - AsiaVAD
RAW QUERY SHOWS APPLICATION ISSUE
© SecurActive - AsiaVAD
Network
Correlation
Sometimes it is
the Network…
IT IS SO SLOW!
It is so Slow!
© SecurActive - AsiaVAD
CHECK PAGE LOAD TIMES FOR THE SERVER
© SecurActive - AsiaVAD
DATA TRANSFER TIME IS HIGH
© SecurActive - AsiaVAD
RETRANSMISSION AT THE SAME TIME
© SecurActive - AsiaVAD
CHECK THE BANDWIDTH
© SecurActive - AsiaVAD
REQUESTS FROM BERLIN: LINK SATURATED
© SecurActive - AsiaVAD
CHECK SECOND BANDWIDTH PEAK
© SecurActive - AsiaVAD
LOCAL REQUESTS ARE RUNNING FINE
© SecurActive - AsiaVAD
Login Issue
I’M STUCK IN
THE MIDDLE
OF NOWHERE!
I’m Stuck in the Middle of Nowhere!
© SecurActive - AsiaVAD
CHECK CLIENT ACTION: LOGIN
© SecurActive - AsiaVAD
PAGE REDIRECTION TO ADVERTISEMENT PAGE
© SecurActive - AsiaVAD
IMAGES COULD BE SMALLER
© SecurActive - AsiaVAD
NO ONE ELSE IS IMPACTED
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
© SecurActive - AsiaVAD
BUSINESS CRITICAL NETWORK DASHBOARD
 Instant view of network link status
 Summary of latency, re...
© SecurActive - AsiaVAD
BANDWIDTH ANALYSIS
 One click drill-down
 Round Trip Time
 Connection
Time
 Retransmission
Rate & Delay
© SecurActive - AsiaVAD
NETWORK
PERFORMANCE
 Client to
server zone
Performance
map
 Metrics:
EURT
RTT
SRT
DTT
Retransmission
…
© SecurActive - AsiaVAD
PERFORMANCE
M...
 Common Name
protocols:
DNS
mDNS
Netbios / WINS
LLMNR
 DNS Errors
 Misconfigured
hosts and
servers
© SecurActive - Asia...
© SecurActive - AsiaVAD
NAME RESOLUTION ERRORS
 Misconfigured workstations & servers
 DNS configuration issues (TTL, etc...
© SecurActive - AsiaVAD
ICMP ERRORS
 Misconfigured hosts
 Inherited configuration, migration legacy…
 Abnormal behavior...
© SecurActive - AsiaVAD
NON-IP TRAFFIC
 Track Non-IP flows
 Understand broadcast, routing and spanning tree issues
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
© SecurActive - AsiaVAD
N/APM WITH PERFORMANCE VISION
 PerformanceVision concept
 How to identify application bottle nec...
Performance
Vision helps
keeping your
customers
Happy!
Click to read
more about it.
© SecurActive - AsiaVAD
N/APM WITH
PER...
© SecurActive - AsiaVAD
Just Try It!
ONLINE
RESOURCES
JUST TRY IT!
Test
 Download a trial Virtual Appliance
Information
...
For anyAssistance or PoC Evaluation
Follow Us on
Performance
Vision
Network
Application
Performance
Monitoring
© SecurActi...
Network & Application Performance Monitoring - Troubleshooting HTTP Application Performance with AsiaVAD and SecurActive P...
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Network & Application Performance Monitoring - Troubleshooting HTTP Application Performance with AsiaVAD and SecurActive Performance Vision

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Network & Application Performance Monitoring - Troubleshooting HTTP Application Performance with AsiaVAD and SecurActive Performance Vision

  1. 1. © SecurActive - AsiaVAD PERFORMANCE VISION NETWORK / APPLICATION PERFORMANCE MONITORING
  2. 2. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Presentation Demonstration Questions & Answers
  3. 3. First , Trust People © SecurActive - AsiaVAD ABOUT US
  4. 4.  2007 Product Distributor, HQ in Singapore  Servicing Singapore, Malaysia, Brunei, Vietnam and Indonesia  2008 Solution Distributor  2011 Domain Knowledge Distributor  Network Management  Email Communications  File Transfer  SMS Text Messaging  Log Management  2012 New Technology Partnerships  Authorized Training Center for WhatsUp Gold NMS  SecurActive Performance Vision Distributor YOUR TRUSTED VAD IN ASIA © SecurActive - AsiaVAD
  5. 5.  Large & Growing Market Coverage  Created in 2004, Paris, France  Distribution channel on 4 continents  Over 500 customers  30 certified resellers  Innovative & Fast Growing  Alliance with Industry Leaders  Listed in Deloitte’s Fast50  Red Herring Global Award winner © SecurActive - AsiaVAD LEADING EUROPEAN VENDOR IN N/APM
  6. 6. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concepts  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Demonstration Questions & Answers Presentation
  7. 7. © SecurActive - AsiaVAD BENEFITS OF N/APM?
  8. 8. © SecurActive - AsiaVAD THE N/APM MARKET: A HARSH OBSERVATION  Have experienced slowdowns: 97%  Frequently + Permanently: 55%!  4 out of 5 events have a significant impact on the end user productivity!  Traditional monitoring tools do NOT help!  71% have a SNMP monitoring  60% a packet analyzer  64% a WAN optimizer No: 3% Occasional: 42%Frequent: 48% Continuous : 7% Slowdowns No Occasional Frequent Continuous (2011 survey)
  9. 9. THE COMPLEX CHALLENGES AROUND N/APM? © SecurActive - AsiaVAD Performance is Subjective Issues can come from Anywhere Triggers are Intermittent Human Time Complexity
  10. 10. WHAT BRINGS PERFORMANCE VISION? © SecurActive - AsiaVAD Helps managing changes, projects and migrations Measures end user experience Reduces time to solve performance degradations Initiates collaborative problem solving Facilitates continuous improvement
  11. 11. WHAT OUR CUSTOMERS SAY ABOUT US © SecurActive - AsiaVAD Benefits “PerformanceVision makes network, system, application teams work together efficiently on monitoring, decision-making and troubleshooting” Competition “SecurActive solutions are the most pragmatic and easy-to-implement solutions for managing network and applications”
  12. 12. Performance Vision Use © SecurActive - AsiaVAD WHAT DOES A PERFORMANCE VISION PROBE DO?
  13. 13. © SecurActive - AsiaVAD THREE KEY USAGES Troubleshooting Monitoring IT Intelligence Who, When & Where? What Happens? Where to Invest? Diagnostic, IncidentTracking, Retrospective Review… Before/After comparisons, Alerting, Security Monitoring… Manage by Facts, Capacity Planning, Projects Impact Review…
  14. 14. PERFORMANCE VISION CORE FUNCTIONS  SIP & MGCP Protocols  Quality of Service (MOS)  TrafficVolume  Call Summary and Details  Diagnostic  Network Quality  Congestion & Degradation  ICMP /TCPAnomalies  Non IPTraffic  UsageTrends  Who does what?  Bandwidth  Traffic Mapping  Top Reports  QoE Reporting  DrilldownTroubleshooting  HTTPTransactions  DNS Performance  AutomaticTransactions Capture NPS [ NETWORK] APS [ NETWORK, APPLICATIONS ] Usage Network SIP MGCP Application © SecurActive - AsiaVAD
  15. 15. NON-INTRUSIVE IMPLEMENTATION © SecurActive - AsiaVAD EasilyCapture theTraffic 100% Non Intrusive  NoTraffic Overhead  No Network Change  No Single Point of Failure  No Downtime  Agentless  Port mirroring (SPAN) orTAP(s)  7 to 15 listening ports / appliance
  16. 16. © SecurActive - AsiaVAD FAST DEPLOYMENT Quick Setup  Deploy in minutes  Easy configuration Lightweight Software  Simple web interface  HTML5/CSS3 Seamless Integration  Reports by mail  Alerts through SNMP
  17. 17. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Demonstration Questions & Answers Presentation
  18. 18. How Performance Vision Solves your Problems! KEY FEATURES © SecurActive - AsiaVAD
  19. 19.  You have Performance issues…  You don’t know where they come from…  Find out in 4 clicks! TROUBLESHOOT APPLICATION PERFORMANCE DEGRADATIONS © SecurActive - AsiaVAD
  20. 20. © SecurActive - AsiaVAD CRITICAL APPLICATION DASHBOARD End User ResponseTime through time Color code to indicate warnings and alerts Breakdown in Latency, Server ResponseTime, DataTransferTime Click to drill-down toApplication dashboard
  21. 21.  What is the origin of the slowdown?  Which server is impacted?  Which user group? APPLICATION DASHBOARD © SecurActive - AsiaVAD
  22. 22.  When did the degradation occur for this zone?  Which server are these users connecting to?  Which users are impacted? CLIENT ZONE APPLICATION DASHBOARD © SecurActive - AsiaVAD
  23. 23. DETAILED CONVERSATIONS FOR ONE CLIENT Look at packet level for degraded transactions Are thereTCP errors? Which conversations have performance issues? How is that client using the network? © SecurActive - AsiaVAD
  24. 24.  View ONLY the slow transactions at packet level  Get details of these transactions whatever the application protocol used AUTOMATED PACKET CAPTURE © SecurActive - AsiaVAD
  25. 25. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Demonstration Questions & Answers Presentation
  26. 26. How Performance Vision Solves your Problems! PERFORMANCE TROUBLESHOOTING FOR HTTP APPLICATIONS © SecurActive - AsiaVAD
  27. 27. © SecurActive - AsiaVAD HTTP PERFORMANCE ANALYSIS? This application fails every other time! It is so slow! I’m stuck in the middle of nowhere!
  28. 28. © SecurActive - AsiaVAD Application Issue THIS APPLICATION FAILS EVERY OTHER TIME! This Application Fails Every OtherTime!
  29. 29. © SecurActive - AsiaVAD CHECK PAGE LOAD TIMES FOR THE SERVER
  30. 30. © SecurActive - AsiaVAD SERVER ERRORS AND LONG RESPONSE TIMES
  31. 31. © SecurActive - AsiaVAD MIXED OK AND ERROR RESPONSES
  32. 32. © SecurActive - AsiaVAD CHECK DETAILS OF HIT OK (200)
  33. 33. © SecurActive - AsiaVAD RAW QUERY FOR THIS HIT LOOKS FINE
  34. 34. © SecurActive - AsiaVAD ACCESS TO DETAILS OF HITS WITH ERRORS
  35. 35. © SecurActive - AsiaVAD CHECK DETAILS OF HIT ERROR (500)
  36. 36. © SecurActive - AsiaVAD RAW QUERY SHOWS APPLICATION ISSUE
  37. 37. © SecurActive - AsiaVAD Network Correlation Sometimes it is the Network… IT IS SO SLOW! It is so Slow!
  38. 38. © SecurActive - AsiaVAD CHECK PAGE LOAD TIMES FOR THE SERVER
  39. 39. © SecurActive - AsiaVAD DATA TRANSFER TIME IS HIGH
  40. 40. © SecurActive - AsiaVAD RETRANSMISSION AT THE SAME TIME
  41. 41. © SecurActive - AsiaVAD CHECK THE BANDWIDTH
  42. 42. © SecurActive - AsiaVAD REQUESTS FROM BERLIN: LINK SATURATED
  43. 43. © SecurActive - AsiaVAD CHECK SECOND BANDWIDTH PEAK
  44. 44. © SecurActive - AsiaVAD LOCAL REQUESTS ARE RUNNING FINE
  45. 45. © SecurActive - AsiaVAD Login Issue I’M STUCK IN THE MIDDLE OF NOWHERE! I’m Stuck in the Middle of Nowhere!
  46. 46. © SecurActive - AsiaVAD CHECK CLIENT ACTION: LOGIN
  47. 47. © SecurActive - AsiaVAD PAGE REDIRECTION TO ADVERTISEMENT PAGE
  48. 48. © SecurActive - AsiaVAD IMAGES COULD BE SMALLER
  49. 49. © SecurActive - AsiaVAD NO ONE ELSE IS IMPACTED
  50. 50. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Demonstration Questions & Answers Presentation
  51. 51. © SecurActive - AsiaVAD BUSINESS CRITICAL NETWORK DASHBOARD  Instant view of network link status  Summary of latency, retransmission and utilization
  52. 52. © SecurActive - AsiaVAD BANDWIDTH ANALYSIS  One click drill-down
  53. 53.  Round Trip Time  Connection Time  Retransmission Rate & Delay © SecurActive - AsiaVAD NETWORK PERFORMANCE
  54. 54.  Client to server zone Performance map  Metrics: EURT RTT SRT DTT Retransmission … © SecurActive - AsiaVAD PERFORMANCE MATRIX
  55. 55.  Common Name protocols: DNS mDNS Netbios / WINS LLMNR  DNS Errors  Misconfigured hosts and servers © SecurActive - AsiaVAD NAME RESOLUTION PERFORMANCE
  56. 56. © SecurActive - AsiaVAD NAME RESOLUTION ERRORS  Misconfigured workstations & servers  DNS configuration issues (TTL, etc…)  Rogue DNS servers
  57. 57. © SecurActive - AsiaVAD ICMP ERRORS  Misconfigured hosts  Inherited configuration, migration legacy…  Abnormal behaviors & viral activities  Outages
  58. 58. © SecurActive - AsiaVAD NON-IP TRAFFIC  Track Non-IP flows  Understand broadcast, routing and spanning tree issues
  59. 59. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Questions & Answers Demonstration Presentation
  60. 60. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION  PerformanceVision concept  How to identify application bottle neck & degradation?  Performance troubleshooting for HTTP applications  Troubleshooting network performance Presentation Questions & Answers Demonstration
  61. 61. Performance Vision helps keeping your customers Happy! Click to read more about it. © SecurActive - AsiaVAD N/APM WITH PERFORMANCE VISION
  62. 62. © SecurActive - AsiaVAD Just Try It! ONLINE RESOURCES JUST TRY IT! Test  Download a trial Virtual Appliance Information  Contact us for a live demo  See www.securactive.net Buy  Call AsiaVAD our partner in Asia YourTrusted Value Added Distributor in Asia
  63. 63. For anyAssistance or PoC Evaluation Follow Us on Performance Vision Network Application Performance Monitoring © SecurActive - AsiaVAD THANK YOU! sales@asiavad.com support@asiavad.com Singapore: +65 61 00 64 95 @SecurActivePV www.securactive.net www.asiavad.com

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