1. Highlightsand Projects
This is my current roleand involves workingclosely with Global Contacts,Infrastructureintegrators,project
managers, John Deere Leadership,and various application owners.I have taken a leadingrolein the deployment
and upkeep of all standard enterpriseapplications,helpingto providea stableand secure desktop environment for
John Deere worldwide, whilefollowingnewly implemented Change Management Guidelines from John Deere
Leadership.
Some of my pastprojects in this role includethe roll outof McAfee Antivirus and clean up of Symantec Antivirus,
roll outof MicrosoftOffice2007, MicrosoftOfficeCommunicator 2007, SAP GUI, and may other applicationsused
by John Deere worldwide.
Recently I worked closely with the Modeling Solutions team on a Project to consolidate the varietiesof
Pro/ENGINEER,JohnDeere’sprimary3DComputer-AidedDesign(CAD) tool,intoasingle configuration
process.We usedSCCMand DFS to distribute aStandardVersionof Pro/Eglobally.We alsoaddedthe
applicationtothe JDSRScatalog makingitavailable toengineersaroundthe globe.
Summary of Role
 Responsiblefor collection management, packagecreation, and advertisements to over 50,000 PC’s world
wide
 SCCM reporting
 Creating SQL/WQL based collections and reports
 Administration of web based auditsoftware
 Administration of SCCM Expert Self Service web application (JDSRS)
 SCCM Primary/Secondary siteinstall.
 SCCM Client/Server Troubleshooting
 Software deployment troubleshooting
 Documentation of supported systems
 Provided guidanceand trainingto junior members of IT team regardingsoftware deployments and
troubleshooting
 Provided documentation on start-up,shutdown and firstlevel troubleshootingof processes to help desk
staff.
 Provided senior technical supportto both in-houseIS staff and user departments for network
applications.
 Change Management adherence with HP serviceManager.