1. RESUME: SAURABH SABLE
ABOUT
Residential Address: 421, New Nana-Peth, Near City Church Pune-411002 MH
Mobile: 8552098921
Email: isaiah40.31.sable@gmail.com
Date of Birth: 6th Feb 1990
Nationality: Indian
OBJECTIVE
I want to secure a challenging position in an Organization, where I can effectively contribute
my professional skills driven through my passion for Sales and Soft Skill Training Programs.
EXPERIENCE
Firm: C.S.P Publications
Tenure: 2007- 2014
Designation: Training and Operations Manager
Key Responsibilities: Sales Development - (EQ - Soft Skills - VNA and Corporate Training)
Current C.T.C: Rs.390,000 /- p.a
ACADEMICS
KEY SKILLS
S.S.C 2005
H.S.C 2007
B.com 2011
Communication:
I possess efficient and clear communication abilities.
Leadership:
- Supervised and motivated a team of 15 employees during my tenure in C.S.P 2007-2014.
- Drafted and implemented a major Learning-development module for the year 2011-2012.
- Head of Business Development S.W.O.T project _market research in the year 2009-2010.
PLACE SIGN DATE
2. SOFT SKILLS - Corporate Training
Below are the Soft Skills Modules covered under my Tenure:
Positive Thinking, Effective Presentation Skills , Public Speaking Interpersonal, Assertiveness and Influence Skills,
Business Communication, Global Business Etiquette, Image Management, How to get Work Done and Driving,
Results, Leadership and Self Development, Situational Leadership, Team building, Conflict Management,
Attitudinal Change Program, Innovation and Creativity, Creative Problem Solving and Decision Making, Art of
Delegation , Effective Negotiation Skills, Brand Management, Emotional Excellence, Work Life Balance.
7 KEY SOFT SKILLS :-
Acting as a team player means not only being cooperative, but also displaying strong
leadership skills when necessary
Flexibility is a valuable asset - employees who can adapt to any situation are dependable no
matter what's thrown at them
Effective communication is paramount, and includes articulating oneself well, being a good
listener and using appropriate body language
Problem-solving skills and resourcefulness are critical when unexpected issues arise
Accepting feedback and applying lessons learned fosters professional growth
Confidence is key, but it's important to have knowledge and skills to support self-assurance
Creative thinking is invaluable and drives innovation and increased efficiency
Key Benefits
Address difficult-to-teach subjects such as time management and cultural sensitivity
Communicate across all levels of your organization
Improve leadership skills
Enhance communication, thus improving engagement levels across your organization
-------------------------------------------------------------------------------------------------------------------------------
SAURABH SABLE PUNE
3. HARD SKILLS - Sales and Development
Below are the Sales and Development modules covered under my tenure:
Asking-questions
Booking appointments
Breaking down your sales target
Closing-the-sale
Creating-rapport
Cross-selling-and-up-selling
Customer-service
Dealing with nerves during presentations
Dealing-with-objections
Decision-making-styles
Features-advantages-and-benefits (FAB)
How-to-be-more-confident
How-to-plan-for-negotiations
Key-activities-for-salespeople
Making-your-sales-pitch
Managing-salespeople-in-a-recession
Negotiating-and-discounting
Positive-body-language
Preparing-a-sales-plan
Producing-telephone-scripts
Understanding-buyer-behavior
Three Key Para-Sales Skills:-
S – Sincerity – Listen without an agenda, it’s not about your needs. Listening sincerely and
without an agenda. The buying process is not about our wants and needs, it is about the
customer.
E – Ethics – Don’t try to talk someone into something, listen to what they want allowing them
to make their own buying decision. Doing what is right for everyone involved is the ethical
thing to do.
A – Asking – Serve others by asking questions that will assist them in making a wise buying
decision. One can serve a client/customer best by finding out what they want, need and expect
from what is being offered.
SAURABH SABLE PUNE
4. COMMUNICATION SKILLS - Voice and Accent
Below are the Communication - VNA modules covered under my tenure:
Phonetics/ Neutral Accent/ Pronunciation
• Introduction to Accent
• Rate of Speech
• Voice Modulation
• Intonation
Vowel Sounds/Consonants Sounds
Communicative Grammar
• Sentence construction
• Tenses
• Articles
• Subject verb agreement
Thought Groups and Pause
Reading Comprehension
Pronoun Reference
Parallelism
Analytical Writing
Four key Communicative skills:
1. Know what you want to say and why - Understand clearly the purpose and intent of a
message.
2. How will you say it - Making sure to speak in a cooperative, non-adversarial tone. Being
nonjudgmental.
3. Listen - Communication is a two way street.
4. Reach understanding, agreement or consensus - Re-visiting the purpose of the interchange,
post a conversation.
-------------------------------------------------------------------------------------------------------------------------------
SAURABH SABLE PUNE
5. Below is an elaboration of my work scenario and growth:
Marketing Executive (2007)
KRA - Sales, Cold Calling,
Objective - Promote Publication as well as writers
Career Progression to
Public Relations Officer (2008)
KRA - Understand the perspective of clientele and generating appointments for Corporate Sales.
Objective - Build strong Business Relations.
Career Progression to
Sales Trainer (2009)
KRA - Conduct training for enhancement of writers as well as sales team.
Objective - To filter company goals and strategies through to the trainees.
Career Progression to
Training Head (2010)
KRA - Conducting Sharpeners and Refreshers for Sales team.
Objective - Keeping track of Trainers and productivity of sales.
Career Progression to
Marketing
Executive
(2007)
Public
Relations
Officer (2008)
Sales Trainer
(2009)
Training Head
(2010)
Training
Manager -Ops'
(2011)
6. Training Manager - For Operations (2011)
KRA - Managing Learning and Development section - Managing Sales Operations
Objective - as below
Identifying training and development needs within the organization through job analysis, appraisal
schemes and regular consultation with business managers and human resources department,
Designing and expanding training and development programs based on the needs of the
organization and the individual;
Working in a team to produce programs that are satisfactory to all relevant parties in an organization,
such as line managers, accountants and senior managers at board level;
Considering the costs of planned programs and keeping within budgets as assessing the return on
investment of any training or development program is becoming increasingly important,
Developing effective induction programs;
Conducting appraisals;
Devising individual learning plans;
Producing training materials for in-house courses;
Managing the delivery of training and development programs and, in a more senior role, devising a
training strategy for the organization;
Monitoring and reviewing the progress of trainees through questionnaires and discussions with
managers;
Ensuring that statutory training requirements are met;
Evaluating training and development programs;
Amending and revising programs as necessary, in order to adapt to changes occurring in the work
environment;
Helping line managers and trainers solve specific training problems, either on a one-to-one basis or
in groups;
Keeping up to date with developments in training by reading relevant journals, going to meetings and
attending relevant courses;
Having an understanding of e-learning techniques, and where relevant, being involved in the creation
and/or delivery of e-learning packages;
Researching new technologies and methodologies in workplace learning and presenting this
research.
Maintaining Schedules that include : Training Calendar, D.T.S, Agenda's, Handover Reports, TBR
reports (Trainers Back Up Report)
Conducting Refreshers, Sharpeners and Ad-Hoc trainings.
Conducting TTT sessions.
Conducting Soft Skills training along with Voice and Accent Modules.
Looking forward to work with your Organization,
Regards, Saurabh Sable