This document discusses trends in customer identity verification and onboarding. It outlines various methods for verifying a customer's identity such as digital certificates, usernames/passwords, biometric identifiers like fingerprints and facial recognition. Documents like passports and ID cards can also be used. Customer screening checks like politically exposed person screening, sanctions checks, and risk assessments are performed. Traditionally, this process took days to weeks to complete but modern technologies now allow it to be done in hours/minutes using tools like mobile ID validation, digital document verification, biometric authentication, and real-time risk assessment services. Cloud infrastructure provides scalability for integrating these innovative verification solutions.

1. Customer Identity
TRENDS IN KYC – KNOW YOUR CUSTOMER & ON-BOARDING

2. Proof of Identity
Digital
Certificates
Username / Password
Unique identifier data
Personal Identifier data
Photo Likeness check
Bio Identity
Fingerprint
Face recognition
Voice recognition
Liveness check
Likeness check
Documents
Passport
National ID card
Driving License
Government Bills
Bank documents
Etc…
Combination of multiple identity proofs used to perform customer onboarding and authorize
access to traditional & digital service channels.

3. Customer Screening checks
Regulatory screening
PEP – Politically Exposed Person
Regulatory & Financial Sanctions
Criminal records
Poor Social media presence
Risk based Enhanced due diligence
Business Suitability
known customer behaviour
Financial profile
Outstanding legal / financial disputes
Survey based statistical suitability
Performing Identity and Screening checks via traditional processes results in very poor
on-boarding experience requiring days (sometimes weeks) to complete the process.
Modern technical advances in mobile devices, cloud technologies & modernization of
government digital services globally have allowed for creating solution that can complete
these processes in hours / minutes instead of days.

4. Modern Technology Solutions
ID - Real-time Digital Solutions for processing documents
High resolution scans of documents via mobiles
Digital Validation of security features built into the documents
Verify OCR ID details from authorized data providers
NFC wireless secure transfer of ID data, images, provider details
Embedded certificates on NFC chips to prevent tampering
SDK’s provide apis for scanners / tablet / mobile capability
Digital web authentication
Certificates, username/pwd, Multi-Factor-Authentication
Mobile MFA, RSA devices, Soft token generators
Single-Sign-On / Kerberos, SAML, Oauth2 & OpenID Connect
Bio Authentication on mobile devices
Modern Embedded hardware capabilities + advanced AI & ML software allows:
• real-time face recognition
• voice recognition
• liveness detection
• likeness comparison between real-time selfie and images stored on ID documents.

5. Modern Technology Solutions
Screening – Real time Digital Solutions for Risk assessment
Global digital data sources from government & criminal agencies
Normalized data sets for easy search & analytics
Digitally curated real-time social media and news feeds
Customizable compliance risk profiles for instant risk assessment
Continuous on-going monitoring for instant threat identification
Modern smartphones have enough processing capability to support ID validation and Bio
authentication functions.
Modern Cloud Infrastructure (e.g. AWS/GCP/Azure) provides global integration capability &
scalability of screening solutions
Businesses can easily adopt a best of breed approach and integrate the most innovative Vendor
solutions into their very own cloud native solutions.

6. Thank You!
SATISH BHATIA