2. Value Proposition
Subsidiary of Universal Music Group
providing artists management,
promotions and distribution for
primarily hip hop and R&B artists
Differentiator: Def Jam is know for the
best representation of hip hop artists
and signing the newest popular talent
3. Channels
● Music distribution through Universal Music Group
● Merchandise made through UMG partnerships, sold
through Def Jam website and at shows
● Communication with artists as customers through A&R
reps
4. Revenue Streams
● Sales and streaming
● Publishing and licensing
● Royalties
● Merchandise
● Booking tours/shows
5. Cost Structure
● Fixed costs: Materials for
merchandise, employee
salaries, etc.
● Variable costs: Advances
for artists, distribution
costs
6. Customer Segments
● Artists: The artists signed to the label are customers as
they are receiving services in exchange for money from
the label
● The fans: Those purchasing merchandise, concert
tickets and music from artists signed to the label are
customers of the label
7. Customer Relationships
● Building relationships with artists: This is the job of A&R
representatives for the label to scout talent and begin
building a relationship
● Building relationships with fans: Labels use marketing
and promoters to promote artists and merchandise
from the label
11. Future Opportunity
Incorporating new signees together to make a mixtape of
the hottest new Def Jam artists, twice a year to promote
their newest endeavours
Def Jam sells merch packages for different artists, they
could make a new talent merch package
12. References
(n.d.). Retrieved from https://www.defjam.com/artists
Duncan, L. (2020, February 24). How Do Record Labels Make Money? We
Reveal All. Retrieved from
https://www.musicindustryhowto.com/how-do-record-labels-make-mon
ey-we-reveal-all/
Label Manager. (n.d.). Retrieved from
https://www.berklee.edu/careers/roles/label-manager
Record companies discover, nurture and promote artistic talent. They are
by far the largest investors in artists' careers. (n.d.). Retrieved from
https://www.ifpi.org/how-record-labels-invest.php