Ahmed Mohamed Sayed Abdelaleem is seeking a challenging position where he can utilize his experience in customer service, accounting, and finance. He has over 2 years of experience working in call centers for Vodafone and as a junior accountant. His education includes graduating from Asyut University with a degree in accounting. He also has several certifications in accounting, finance, and computer skills.

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AHMED MOHAMED SAYED ABDELALEEM
Address: Asyut, Egypt (changeable)
Mobile: +201029086105
E-mail: ahmed.almaharby@gmail.com
LinkedIn: https://www.linkedin.com/in/ahmedalmaharby
Career Summary
Seeking for a challenging position in your reputable firm through which I can use my experience and background in achieving the firm
growth as well as developing my skills and knowledge for further growth and advancement.
Work Experience
• Call Center Agent (Vodafone Corporate Account) at Wasla Outsourcing, Asyut
✓ Authorized Users - Call Center Agent (12/2019 – Current)
✓ End Users - Call Center Agent (09/2019 – 12/2019)
. Handling and resolving customer's calls efficiently and effectively.
. Work as part of a team to ensure offering world-class Customer Service at all times.
. Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
• Junior Accountant at (ASA) Legal Accounting Office, Asyut (08/2017 – 06/2018)
. Reviewing the accounts of companies and organizations to ensure the validity and legality of their financial records.
. Collecting, checking and analyzing spreadsheet data.
. Examining company accounts and financial control systems.
. Preparing reports, Commentaries, Financial Statements and calculating tax payment and returns.
Internships Experience
• Trainee (Summer Student Internship Program) at ALEXBANK, Asyut (07/2017 – 08/2017)
• Trainee (Retail Management Summer Training Program) at Mansour Group Academy, Cairo (07/2016 – 09/2016)
Educational Background
• Graduated from Faculty of Commerce, English Section – Asyut university
Department: Accounting Grade Good: 72.5 %
Qualifications and Certifications
• Oracle "E-Business Suite R12 Financial Management Track" Training Course 120 hours. (07/ 2017 – 10/2017)
Certified by ITIDA and EITESAL Through Etisal Assiut.
• SAP FICO – End user and Configuration Consultant. (Self-Study)
Extracurricular Activities
• Participated in (Ideation Marathon for Egypt Vision 2030" Program 2 – Culture Pillar) (03/2018 – 06/2018)
Technology Innovation and Entrepreneurship Center (TIEC), Asyut
• Participated in (Ideation Marathon for Egypt Vision 2030" Program 1 – Environment Pillar) (10/2017 – 11/2017)
Technology Innovation and Entrepreneurship Center (TIEC), Asyut
• Participated in InnvoEgypt Program (TIEC Capacity Building Program for Universities) (07/2017 – 08/2017)
Technology Innovation and Entrepreneurship Center (TIEC), Asyut
• Volunteered in (Pioneers of Egypt Program) (10/2015 – 12/2015)
Youth and development consultancy institute – Etijah, Asyut

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Knowledge-Based Skills
Accounting and Finance Skills:
• Training for Employment -CBE: Principles of Banking. (Self-Study)
• An Introduction to Financial Management in Construction (Online) (09/2018 – 10/2018)
Certified by Coventry University through Future learn MOOC platform.
• Understanding Public Financial Management: How is your Money Spent? Course (Online) (02/2017 – 03/2017)
Certified by SOAS University of London through Future learn MOOC platform
• Fundamentals of Financial and Management Accounting Course (Online) (01/2017 – 03/2017)
From Polimi Open Knowledge (MOOC Platform provided by Polytechnic University of Milan)
• Diagnosing the Financial Health of a Business (Online) (07/2016 – 08/2016)
Certified by Macquarie Graduate School of Management.
Computer skills:
• IC3 Digital Literacy (Certification) (04/2018 – 05/2018)
Credential by Certiport - A Pearson VUE Business
• Advanced Accounting "Sage 50 and Commercial Excel" Computerizing Course (07/2015 – 09/2015)
Certified by ITTU AU (Asyut university integrated technology transfer unit)
Languages skills:
• English: Very good command of English both written and spoken.
Personal skills:
• maintaining a steep learning curveCapable of .
• Ability to work under pressure and commitment to deliver high quality results.
• Ability to work within team.
• Handling different kind of customers.
• Gathering information.
• Problem-solving skills
• Good communication skills.
Personal Information
• Military Status: completed.
• Nationality: Egyptian
References available upon request