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How can we increase your business revenue?
Value Proposal for Oil & Gas domain
Key Winning Formula
Solutions
Service
Growth
Products
Partnership
1. FQMS – Fuel Quality Monitoring System
2
What is FQMS?
• Fuel Quality Monitoring System is web tool to monitor all work requests for performing various Fuel Quality
Monitoring programs organized by companies supporting a wide range of organizations & businesses, from
governments to private transportation fleets.
• An integrated web solution to facilitate customers & labs to interact with each other under a common interface
•Work Request for a oil sample is submitted by the customer or lab on behalf of the customer to proceed with testing
of it based on selected test analysis or packaged chosen.
•FQMS monitors the life cycle of Sample starting from New Order -> Drawn -> Dispatched -> Lab Received ->
Interim -> Authorised /Cancelled
•FQMS is a web application tool to keep customers updated about the status of their sample & with Interim & Final
Reports during & after completion of testing.
What is FQMS ?
1a. FQMS – Fuel Quality Monitoring System
3
Key Features
• Manage Orders for Samples' Testing submitted by Customers or Lab on behalf of
customers
• Configure repeat request for routine samples to be inserted in the system
automatically.
• Cloning of Sample Requests information
• Record Dispatch information of Sample Request orders from customers.
• Customer views Interim Reports & Authorised Final Reports. Generate COA from
the application.
• Monitor the life-cycle of a fuel sample.
• Repository for Test Analysis & Packages connected to core LIMS system giving
flexibility to the customers & Labs to get access to.
• Email management to control communication to customers, labs & system users
with relevant reports & notifications of the same.
Potential Targets
Companies exercising any of the following :
Government fuel quality monitoring
Fuel refinery quality monitoring
Fuel retailer quality monitoring
Automotive and engine manufacturers fuel
evaluation
Fleet oil condition monitoring
Transportation industry fuel quality
Fuel and lubricant quality monitoring
Public and private transportation
companies
Our Customers
1b. FQMS – Fuel Quality Monitoring System
4
Our Expertise & Involvement [Functional & Technical]
• Work closely with business people to design & propose a suitable &
optimal architecture to support the application.
• Design & define the process flow following standard documentation
methodologies.
• Design & propose innovations in the front end & develop features to
improve quality of the application.
• Design & documentation of the database structure for FQMS
• Skilled software engineers involved in development life cycle to the
build the application.
• Maintenance of 3-layered infrastructure [DEV, STG, PROD] servers.
• Maintenance of application & database code using popular code
versioning techniques.
• Support team to take care of application as well as database issues
post development cycle.
2. STARS – Sample Tracking & Reporting System
5
What is FQMS?
• STARS is an acronym for “Sample Tracking & Reporting System” . This is a simple, web based interface which
facilitates team working with minimal administration & no additional software installation required.
• A web solution where a new user can setup in 5 mins with no additional costs.
•Customers are an integral part of the system & has the facility to manage the level of access to users.
•STARS monitors the life cycle of a Sample starting from New Order -> Dispatched -> Lab Received -> Test In
Progress -> Authorised/Cancelled
•STARS has a direct linkage with LIMS where it gets the feed for the sample information and all interim & final reports
for the availability of customers
•Customer requests the sample, Sampler collects the sample & dispatches it, Laboratory logs the samples in LIMS after
receiving.
What is STARS ?
2a. STARS - Sample Tracking & Reporting System
6
Key Features
• Role Management - 8 different role levels for system users to manage data security.
• User Management - Manage users with roles & mapped with Labs, Customers &
Locations.
• Static Data management for Locations, Customers & Labs available only for some key
user roles.
• Manage Orders for Samples' Testing submitted by Customers or Lab on behalf of
customers.
• Cloning of Sample Requests information
• Record Dispatch information of Sample Request orders from customers.
• Customer views Interim Reports & Authorised Final Reports. Generate COA from the
application.
• Monitor the life-cycle of a fuel sample.
• Automated repeat request program for samples with routine & periodic testing
requirement
Potential Targets
Oil & Lubricant companies
Oil refineries
Oil retailers
Oil Testing & monitoring companies
Our Customers
2b. STARS - Sample Tracking & Reporting System
7
Our Expertise & Involvement [Functional & Technical]
• Work closely with business people to design & propose a suitable &
optimal architecture to support the application.
• Design & define the process flow following standard documentation
methodologies.
• Design & propose innovations in the front end & develop features to
improve quality of the application.
• Design & documentation of the database structure for FQMS
• Skilled software engineers involved in development life cycle to the
build the application.
• Maintenance of 3-layered infrastructure [DEV/STG, PROD] servers for
the application.
• Maintenance of application & database code using popular code
versioning techniques.
• Support team to take care of application as well as database issues
post development cycle.
3. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service
8
What is FQMS?
• FOBAS provides a comprehensive fuel testing programme to marine clients worldwide which is backed up by
strategically located laboratories and technical fuel consultants with extensive engineering experience.
• One stop solution with secured login accessed only by using a browser, to facilitate a 12-level Role Management
system to different level of system usage world-wide from anywhere.
•A comprehensive Bunker Quantity Survey Service (BQS) to its clients with access to surveyors, in many worldwide
ports, who can attend throughout the bunkering operation.
•A web interface which enables easy & quick regular fuel sampling, analysis and quality assessment which can help
the client determine that their fuel is within specified limits, satisfactory for safe use and unlikely to cause operational
problems or damage to a ship’s machinery
•Low maintenance cost application that helps to manage Marine fuel testing which is of significant cost for ship
operators.
What is FOBAS ?
3a. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service
9
Key Features
• Role Management - 12 different role levels for system users to manage data security
• User Management - Manage users with roles & mapped with Labs, Customers &
Locations.
• Static Data management for Locations, Customers & Labs available only for some key
user roles.
• Document Management System [Store test reports with historical data]
• Bottle Management System [New Order, Dispatch & Stock]
• Client & Contact Management System
• Invoice management system [ICB Invoices, Lloyds Invoices]
• Bunker Quantity Survey system [Nomination, Coordination, ICB Review, LR Review]
• Work Order Management system (manage JDEs)
• Review & Comment Management system
• Report Management system [Performance reports, Bunker Reports, Test Reports & COAs]
Potential Targets
Oil & Lubricant companies
Oil refineries
Oil retailers
Oil Testing & monitoring companies
Bunker Quantity Survey companies
Oil Testing companies
Large & medium sized shipping
companies
Bunker analysis companies
Shipping & Marine Inspection companies
Our Customers
3b. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service
10
Our Expertise & Involvement [Functional & Technical]
• Work closely with business people to design & propose a suitable &
optimal architecture & technology to support the application.
• Design & define the process flow following standard documentation
methodologies.
• Design & propose innovations in the front end & develop features to
improve quality of the application.
• Design & documentation of the database structure for FQMS
• Skilled software engineers involved in development life cycle to the
build the application.
• Maintenance of 3-layered infrastructure [DEV/STG, PROD] servers for
the application.
• Maintenance of application & database code using popular code
versioning techniques.
• Support team to take care of application as well as database issues
post development cycle.
4. BQS – Bunker Quantity Survey
11
What is BQS?
• Bunker fuel oil quantity survey supports the world's shipping industry, helping reduce the risk of engine problems
and failures. Bunker fuel inspection and testing services help ensure the fuel quality and quantity.
• Effective fuel management starts with the correct quantity and quality of fuel being delivered to the vessel. BQS
involves the surveyor taking measurements on board the barge or at the shore tank, and on board the receiving
vessel, before and after delivery takes place. The surveyor’s measurements are used to determine the quantity of fuel
delivered. The surveyor will also check for any evidence of entrained air (the ‘cappuccino effect’).
4a. BQS – Our Expertise
12
Potential Targets
Company that provide bunkering services
Sample collectors
Shipping companies
Fuel retailers and refiners
Our Expertise
Potential Targets
Our Customers
Built BQS web application for tracking the oil samples collected from engines of big
vessels.
Features include - Sample Registration, Inspection, Sample Points, Sampling
Methods, Sample Results, Generate Reports, Review & Approval, Invoicing,
Graphical analysis.
Also include other useful modules like Nomination Survey, Notification framework,
Review Process, Manage & Track Orders etc.
BQS Mobile application is available in Android and iOS.
4b. BQS Mobile – App Screenshots
13
5. KEY CHALLENGES – OCM Labs face dealing with customer requirements
Challenges for OCM Lab “business”
•Difficult to track lab service performance and forecast to next business planning.
•Difficult to automate lab and decision processes to reduce costs and streamline operations.
•Difficult to control increasing operating cost to cover for the same on various departments.
•Difficult to expand lab services and reach more customers.
Challenges for OCM Lab “customers”
•Difficult to manage increasing customer jobs (lab service for testing) at a time
•Difficult to manage increasing customer issues, complaints and requests running manually
•Difficult to maintain quick and effective delivery to clients
•Difficult to keep customer satisfaction on top of increasing customer orders/jobs
Challenges for OCM Lab “operational process”
•Difficult to minimize the long time consumption on manual search and record collection for samples & other elements
•Difficult to improve performance in terms of sample turnaround and the quality of reported data
•Difficult to remove errors during manual calculation processing, eliminating costly retesting
•Difficult to deliver fast and on-demand specific reports from customer against job
5a. SOLUTION? – OCM CUSTOMER FACING PORTAL
Solution
Easy Integration with Lab/LIMS system
• Bit Wave offers Customer facing portal for OCM lab customers which will pull details
from Lab/LIMS database to allow lab customers to enter test requests and to retrieve
reports, pay invoices and to get support from the lab in no time.
• It offers excellent functionalities for lab customers include Sample Management, Reports,
Communication, Invoicing, Document Management, Log Management, etc. is a web based
Online System permitting you to manage Sample related enquiries, view Sample Status,
Test status, Invoices, Customer Statements through PDA and mobile devices.
• We can seamlessly integrate our customer portal with any LIMS database. The integration
will enable the key data to be viewed on web and also on mobile extension as well and
enable reports for decision makers.
• Application is hosted in cloud platform (Windows Azure Platform) to gives customers and
client opportunity to enjoy the maximum benefits of cloud including data storage, security,
cost saving for installation and IT infrastructure etc. It is highly secure with all data
managed over server (cloud) and provides simultaneous access for all users.
5b. How OCM customer portal help your customers?
Key CUSTOMER modules – Glimpse..
My Dashboard
Customers can view Lab
Performance
My Samples My Reports
My Invoices My Enquiry My Documents
Customers can view their Samples
& Current Status
Customers can view their reports
on various parameters
Customers can view their lab
invoice, outstanding & Pay online
Customers can lodge Enquiry,
Issue & get instant support
Customers can view / download
documents in different formats
6. Business Challenge & Solution - OCM
Oil Condition Testing
Business Challenge
• Every year shipping and automotive companies spend hundreds of thousands, even millions of dollars on the operating
and maintenance of their equipments and mechanics. But what if they could prevent a lot of these maintenance costs, extend
the life of their equipment, lower unscheduled downtime and save their company money?
Solution – iOCM Reporting & Analytics Solutions
• Bit Wave Solutions can help them do just that, with our fully integrated condition monitoring and oil analysis reporting software
solution, iOCM. It is designed to allow oil testing laboratories to do better oil analysis conducting detailed statistical analysis for
two important aspects, the condition of the oil being analyzed, and the condition of the equipment involved.
• This will result in a detailed Diagnostic Report to be presented to the customer describing the condition of the oil/lubricant. iOCM
present in an easy-to-read and understandable report of all kind of oil and lube test results. It provide a series of excellent
reports and graphical analytics of the oil samples which accurately tested from the OCM laboratories.
Fuel Testing Lubricant Testing Grease Testing Fluid Testing
Excellent Sample Management Advance Reporting Statistical Analytics
Quick Documenting & Communication Organized Customer Platform
Organized sample inventory with simple and
advanced search in just one click .
Keeps track of all tests and analysis
conducted on each sample by tightly
integrating all the steps and all processes
Stage wise sample analysis recording various
stages of the testing process and all
information related to each stages and more
Powerful Reporting providing critical facts for
organization's better analysis and decision
making
Reports can be classified according to various
users and tailored needs – getting clear
information of various details in a glimpse
Provides both analytical and graphical reports
which give a detailed insight of analysis
Advanced analytics dashboard showing all
testing related activities along with results
and analysis
SPC chart is fully functional in providing
minute Statistical Report, Sample analysis
data
Historical analysis and condition
monitoring data in flexible formats
Provide effective document and data management to
allow search and access all the relevant and critical data
in quick time
Equipped with powerful communication tool that will
enable users to create communication templates and pre
assign to users to be sent automatically according to an
event
Optimum security for both elements all the time
Allowing lab customers to enter test requests and to
retrieve reports, pay invoices and to get support from
the lab in no time
Allowing customer the opportunity to access
information pertaining to their samples easily from
anywhere in their smart phone or tablet
Allowing customer to log their issues online and giving
instant support in minutes
6a. How iOCM helps?
6b. iOCM Operation Flow - Glimpse
• An use-case diagram shows
the glimpse of activities
performed by different users
interacting with the iOCM.
7. OCM Mobile App - Our Proposal
Solution
• As technological differentiation becomes a key point in oil industry, mobile and tablet
solutions is easily focusing on the value that application software can bring. Mobile
Applications’ Popularity and Usage is growing rapidly in the market.
• Bit Wave Solutions would like to propose Mobile based solutions to Lab for their existing
and new OCM customers. BWS OCM Mobile app is designed for organization to expand
the benefit of Lab workers and customers in the field and on the move.
Key Success with Clients
How our mobile apps has helped business to more
faster than normal?
• iReport for BP(British Petroleum) for winning
tender
iLMS for Intertek making customer intact with
the company.
Reporting & Analytics for Techenomics,
Australia
iLIMS for Envirodyne, US and more
• Lab Manager, Lab coordinators, Lab customers and even key decision makers
will be able to connect with the Lab on the go with the mobile version of LIMS.
• Mobile versions of Lab Customer Portals ( for LIMS and GLIMS) can optimize
the applications’ capability and usability to a whole new level.
• Comes with most advances Mobile Middleware Control (EMM) which controls
Security, licensing, subscription. Available in all popular mobile platforms.
• Solution will also increase your sales and it will add instant revenue. You can
use it as a powerful brand management & marketing tool to build brand value
and reach out to billions of mobile customers round the globe.
7a. Solution Glimpse – iOCM Mobile App
ADVANCED Push Notification and various alerts to
Lab user & customer in real time
TRACK oil samples, result and analysis in Mobile
BRINGS live updates and reports from the
Laboratory
PROVISION to enter results in tablets on the go
POWERED by best reporting tool Quinn Curtis
GENERATE and view multiple Reports & Analytics
ADD Photos, Videos and Geographic Location
during sample collection
COMMUNICATE instantly with Lab and take key
Decisions
STAY connected with the laboratory on the MOVE
PERFORMANCE dashboard with improved KPI for
stakeholders to check lab performance
INTEGRATE instantly with existing system in
minutes
LOCATE Ports on Google maps
IMPROVED search functionality & Result Display OFFLINE connectivity to use the system when in offline mode
OTHER interesting features
VIEW Certificates other Report PDFs in mobile RECEIVE Sample – At docking Stations
7b. Screenshots Glimpse– iOCM Mobile App
7c. How it works? Easy Integration and roll-out
• We can seamlessly integrate our
mobile app with any LIMS database.
Can work with any popular
databases.
• We have written web-services and XML
to interact with the database. We will
work with your IT team for smooth
integration. Once the integration is
defined, mobile app can be rolled out
within couple of week’s time
• Through EMM you can control users
of mobile app at application, role
and modules levels. All the Mobile
Apps are hosted in market place and
EMM is hosted within company network
to control various security activities.

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Software for Oil, Gas & Marine Sector by Labsols

  • 1. 1 How can we increase your business revenue? Value Proposal for Oil & Gas domain Key Winning Formula Solutions Service Growth Products Partnership
  • 2. 1. FQMS – Fuel Quality Monitoring System 2 What is FQMS? • Fuel Quality Monitoring System is web tool to monitor all work requests for performing various Fuel Quality Monitoring programs organized by companies supporting a wide range of organizations & businesses, from governments to private transportation fleets. • An integrated web solution to facilitate customers & labs to interact with each other under a common interface •Work Request for a oil sample is submitted by the customer or lab on behalf of the customer to proceed with testing of it based on selected test analysis or packaged chosen. •FQMS monitors the life cycle of Sample starting from New Order -> Drawn -> Dispatched -> Lab Received -> Interim -> Authorised /Cancelled •FQMS is a web application tool to keep customers updated about the status of their sample & with Interim & Final Reports during & after completion of testing. What is FQMS ?
  • 3. 1a. FQMS – Fuel Quality Monitoring System 3 Key Features • Manage Orders for Samples' Testing submitted by Customers or Lab on behalf of customers • Configure repeat request for routine samples to be inserted in the system automatically. • Cloning of Sample Requests information • Record Dispatch information of Sample Request orders from customers. • Customer views Interim Reports & Authorised Final Reports. Generate COA from the application. • Monitor the life-cycle of a fuel sample. • Repository for Test Analysis & Packages connected to core LIMS system giving flexibility to the customers & Labs to get access to. • Email management to control communication to customers, labs & system users with relevant reports & notifications of the same. Potential Targets Companies exercising any of the following : Government fuel quality monitoring Fuel refinery quality monitoring Fuel retailer quality monitoring Automotive and engine manufacturers fuel evaluation Fleet oil condition monitoring Transportation industry fuel quality Fuel and lubricant quality monitoring Public and private transportation companies Our Customers
  • 4. 1b. FQMS – Fuel Quality Monitoring System 4 Our Expertise & Involvement [Functional & Technical] • Work closely with business people to design & propose a suitable & optimal architecture to support the application. • Design & define the process flow following standard documentation methodologies. • Design & propose innovations in the front end & develop features to improve quality of the application. • Design & documentation of the database structure for FQMS • Skilled software engineers involved in development life cycle to the build the application. • Maintenance of 3-layered infrastructure [DEV, STG, PROD] servers. • Maintenance of application & database code using popular code versioning techniques. • Support team to take care of application as well as database issues post development cycle.
  • 5. 2. STARS – Sample Tracking & Reporting System 5 What is FQMS? • STARS is an acronym for “Sample Tracking & Reporting System” . This is a simple, web based interface which facilitates team working with minimal administration & no additional software installation required. • A web solution where a new user can setup in 5 mins with no additional costs. •Customers are an integral part of the system & has the facility to manage the level of access to users. •STARS monitors the life cycle of a Sample starting from New Order -> Dispatched -> Lab Received -> Test In Progress -> Authorised/Cancelled •STARS has a direct linkage with LIMS where it gets the feed for the sample information and all interim & final reports for the availability of customers •Customer requests the sample, Sampler collects the sample & dispatches it, Laboratory logs the samples in LIMS after receiving. What is STARS ?
  • 6. 2a. STARS - Sample Tracking & Reporting System 6 Key Features • Role Management - 8 different role levels for system users to manage data security. • User Management - Manage users with roles & mapped with Labs, Customers & Locations. • Static Data management for Locations, Customers & Labs available only for some key user roles. • Manage Orders for Samples' Testing submitted by Customers or Lab on behalf of customers. • Cloning of Sample Requests information • Record Dispatch information of Sample Request orders from customers. • Customer views Interim Reports & Authorised Final Reports. Generate COA from the application. • Monitor the life-cycle of a fuel sample. • Automated repeat request program for samples with routine & periodic testing requirement Potential Targets Oil & Lubricant companies Oil refineries Oil retailers Oil Testing & monitoring companies Our Customers
  • 7. 2b. STARS - Sample Tracking & Reporting System 7 Our Expertise & Involvement [Functional & Technical] • Work closely with business people to design & propose a suitable & optimal architecture to support the application. • Design & define the process flow following standard documentation methodologies. • Design & propose innovations in the front end & develop features to improve quality of the application. • Design & documentation of the database structure for FQMS • Skilled software engineers involved in development life cycle to the build the application. • Maintenance of 3-layered infrastructure [DEV/STG, PROD] servers for the application. • Maintenance of application & database code using popular code versioning techniques. • Support team to take care of application as well as database issues post development cycle.
  • 8. 3. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service 8 What is FQMS? • FOBAS provides a comprehensive fuel testing programme to marine clients worldwide which is backed up by strategically located laboratories and technical fuel consultants with extensive engineering experience. • One stop solution with secured login accessed only by using a browser, to facilitate a 12-level Role Management system to different level of system usage world-wide from anywhere. •A comprehensive Bunker Quantity Survey Service (BQS) to its clients with access to surveyors, in many worldwide ports, who can attend throughout the bunkering operation. •A web interface which enables easy & quick regular fuel sampling, analysis and quality assessment which can help the client determine that their fuel is within specified limits, satisfactory for safe use and unlikely to cause operational problems or damage to a ship’s machinery •Low maintenance cost application that helps to manage Marine fuel testing which is of significant cost for ship operators. What is FOBAS ?
  • 9. 3a. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service 9 Key Features • Role Management - 12 different role levels for system users to manage data security • User Management - Manage users with roles & mapped with Labs, Customers & Locations. • Static Data management for Locations, Customers & Labs available only for some key user roles. • Document Management System [Store test reports with historical data] • Bottle Management System [New Order, Dispatch & Stock] • Client & Contact Management System • Invoice management system [ICB Invoices, Lloyds Invoices] • Bunker Quantity Survey system [Nomination, Coordination, ICB Review, LR Review] • Work Order Management system (manage JDEs) • Review & Comment Management system • Report Management system [Performance reports, Bunker Reports, Test Reports & COAs] Potential Targets Oil & Lubricant companies Oil refineries Oil retailers Oil Testing & monitoring companies Bunker Quantity Survey companies Oil Testing companies Large & medium sized shipping companies Bunker analysis companies Shipping & Marine Inspection companies Our Customers
  • 10. 3b. FOBAS - Fuel Oil Bunkering Analysis and Advisory Service 10 Our Expertise & Involvement [Functional & Technical] • Work closely with business people to design & propose a suitable & optimal architecture & technology to support the application. • Design & define the process flow following standard documentation methodologies. • Design & propose innovations in the front end & develop features to improve quality of the application. • Design & documentation of the database structure for FQMS • Skilled software engineers involved in development life cycle to the build the application. • Maintenance of 3-layered infrastructure [DEV/STG, PROD] servers for the application. • Maintenance of application & database code using popular code versioning techniques. • Support team to take care of application as well as database issues post development cycle.
  • 11. 4. BQS – Bunker Quantity Survey 11 What is BQS? • Bunker fuel oil quantity survey supports the world's shipping industry, helping reduce the risk of engine problems and failures. Bunker fuel inspection and testing services help ensure the fuel quality and quantity. • Effective fuel management starts with the correct quantity and quality of fuel being delivered to the vessel. BQS involves the surveyor taking measurements on board the barge or at the shore tank, and on board the receiving vessel, before and after delivery takes place. The surveyor’s measurements are used to determine the quantity of fuel delivered. The surveyor will also check for any evidence of entrained air (the ‘cappuccino effect’).
  • 12. 4a. BQS – Our Expertise 12 Potential Targets Company that provide bunkering services Sample collectors Shipping companies Fuel retailers and refiners Our Expertise Potential Targets Our Customers Built BQS web application for tracking the oil samples collected from engines of big vessels. Features include - Sample Registration, Inspection, Sample Points, Sampling Methods, Sample Results, Generate Reports, Review & Approval, Invoicing, Graphical analysis. Also include other useful modules like Nomination Survey, Notification framework, Review Process, Manage & Track Orders etc. BQS Mobile application is available in Android and iOS.
  • 13. 4b. BQS Mobile – App Screenshots 13
  • 14. 5. KEY CHALLENGES – OCM Labs face dealing with customer requirements Challenges for OCM Lab “business” •Difficult to track lab service performance and forecast to next business planning. •Difficult to automate lab and decision processes to reduce costs and streamline operations. •Difficult to control increasing operating cost to cover for the same on various departments. •Difficult to expand lab services and reach more customers. Challenges for OCM Lab “customers” •Difficult to manage increasing customer jobs (lab service for testing) at a time •Difficult to manage increasing customer issues, complaints and requests running manually •Difficult to maintain quick and effective delivery to clients •Difficult to keep customer satisfaction on top of increasing customer orders/jobs Challenges for OCM Lab “operational process” •Difficult to minimize the long time consumption on manual search and record collection for samples & other elements •Difficult to improve performance in terms of sample turnaround and the quality of reported data •Difficult to remove errors during manual calculation processing, eliminating costly retesting •Difficult to deliver fast and on-demand specific reports from customer against job
  • 15. 5a. SOLUTION? – OCM CUSTOMER FACING PORTAL Solution Easy Integration with Lab/LIMS system • Bit Wave offers Customer facing portal for OCM lab customers which will pull details from Lab/LIMS database to allow lab customers to enter test requests and to retrieve reports, pay invoices and to get support from the lab in no time. • It offers excellent functionalities for lab customers include Sample Management, Reports, Communication, Invoicing, Document Management, Log Management, etc. is a web based Online System permitting you to manage Sample related enquiries, view Sample Status, Test status, Invoices, Customer Statements through PDA and mobile devices. • We can seamlessly integrate our customer portal with any LIMS database. The integration will enable the key data to be viewed on web and also on mobile extension as well and enable reports for decision makers. • Application is hosted in cloud platform (Windows Azure Platform) to gives customers and client opportunity to enjoy the maximum benefits of cloud including data storage, security, cost saving for installation and IT infrastructure etc. It is highly secure with all data managed over server (cloud) and provides simultaneous access for all users.
  • 16. 5b. How OCM customer portal help your customers? Key CUSTOMER modules – Glimpse.. My Dashboard Customers can view Lab Performance My Samples My Reports My Invoices My Enquiry My Documents Customers can view their Samples & Current Status Customers can view their reports on various parameters Customers can view their lab invoice, outstanding & Pay online Customers can lodge Enquiry, Issue & get instant support Customers can view / download documents in different formats
  • 17. 6. Business Challenge & Solution - OCM Oil Condition Testing Business Challenge • Every year shipping and automotive companies spend hundreds of thousands, even millions of dollars on the operating and maintenance of their equipments and mechanics. But what if they could prevent a lot of these maintenance costs, extend the life of their equipment, lower unscheduled downtime and save their company money? Solution – iOCM Reporting & Analytics Solutions • Bit Wave Solutions can help them do just that, with our fully integrated condition monitoring and oil analysis reporting software solution, iOCM. It is designed to allow oil testing laboratories to do better oil analysis conducting detailed statistical analysis for two important aspects, the condition of the oil being analyzed, and the condition of the equipment involved. • This will result in a detailed Diagnostic Report to be presented to the customer describing the condition of the oil/lubricant. iOCM present in an easy-to-read and understandable report of all kind of oil and lube test results. It provide a series of excellent reports and graphical analytics of the oil samples which accurately tested from the OCM laboratories. Fuel Testing Lubricant Testing Grease Testing Fluid Testing
  • 18. Excellent Sample Management Advance Reporting Statistical Analytics Quick Documenting & Communication Organized Customer Platform Organized sample inventory with simple and advanced search in just one click . Keeps track of all tests and analysis conducted on each sample by tightly integrating all the steps and all processes Stage wise sample analysis recording various stages of the testing process and all information related to each stages and more Powerful Reporting providing critical facts for organization's better analysis and decision making Reports can be classified according to various users and tailored needs – getting clear information of various details in a glimpse Provides both analytical and graphical reports which give a detailed insight of analysis Advanced analytics dashboard showing all testing related activities along with results and analysis SPC chart is fully functional in providing minute Statistical Report, Sample analysis data Historical analysis and condition monitoring data in flexible formats Provide effective document and data management to allow search and access all the relevant and critical data in quick time Equipped with powerful communication tool that will enable users to create communication templates and pre assign to users to be sent automatically according to an event Optimum security for both elements all the time Allowing lab customers to enter test requests and to retrieve reports, pay invoices and to get support from the lab in no time Allowing customer the opportunity to access information pertaining to their samples easily from anywhere in their smart phone or tablet Allowing customer to log their issues online and giving instant support in minutes 6a. How iOCM helps?
  • 19. 6b. iOCM Operation Flow - Glimpse • An use-case diagram shows the glimpse of activities performed by different users interacting with the iOCM.
  • 20. 7. OCM Mobile App - Our Proposal Solution • As technological differentiation becomes a key point in oil industry, mobile and tablet solutions is easily focusing on the value that application software can bring. Mobile Applications’ Popularity and Usage is growing rapidly in the market. • Bit Wave Solutions would like to propose Mobile based solutions to Lab for their existing and new OCM customers. BWS OCM Mobile app is designed for organization to expand the benefit of Lab workers and customers in the field and on the move. Key Success with Clients How our mobile apps has helped business to more faster than normal? • iReport for BP(British Petroleum) for winning tender iLMS for Intertek making customer intact with the company. Reporting & Analytics for Techenomics, Australia iLIMS for Envirodyne, US and more • Lab Manager, Lab coordinators, Lab customers and even key decision makers will be able to connect with the Lab on the go with the mobile version of LIMS. • Mobile versions of Lab Customer Portals ( for LIMS and GLIMS) can optimize the applications’ capability and usability to a whole new level. • Comes with most advances Mobile Middleware Control (EMM) which controls Security, licensing, subscription. Available in all popular mobile platforms. • Solution will also increase your sales and it will add instant revenue. You can use it as a powerful brand management & marketing tool to build brand value and reach out to billions of mobile customers round the globe.
  • 21. 7a. Solution Glimpse – iOCM Mobile App ADVANCED Push Notification and various alerts to Lab user & customer in real time TRACK oil samples, result and analysis in Mobile BRINGS live updates and reports from the Laboratory PROVISION to enter results in tablets on the go POWERED by best reporting tool Quinn Curtis GENERATE and view multiple Reports & Analytics ADD Photos, Videos and Geographic Location during sample collection COMMUNICATE instantly with Lab and take key Decisions STAY connected with the laboratory on the MOVE PERFORMANCE dashboard with improved KPI for stakeholders to check lab performance INTEGRATE instantly with existing system in minutes LOCATE Ports on Google maps IMPROVED search functionality & Result Display OFFLINE connectivity to use the system when in offline mode OTHER interesting features VIEW Certificates other Report PDFs in mobile RECEIVE Sample – At docking Stations
  • 22. 7b. Screenshots Glimpse– iOCM Mobile App
  • 23. 7c. How it works? Easy Integration and roll-out • We can seamlessly integrate our mobile app with any LIMS database. Can work with any popular databases. • We have written web-services and XML to interact with the database. We will work with your IT team for smooth integration. Once the integration is defined, mobile app can be rolled out within couple of week’s time • Through EMM you can control users of mobile app at application, role and modules levels. All the Mobile Apps are hosted in market place and EMM is hosted within company network to control various security activities.