2. STUDENT SUES
SNAPDEALCase of Misleading E-commerce
advertisements
Complainant - Nikhil Bansal, Student
at Punjab University
Respondent – Snapdeal
Issue
Complainant orders an iPhone 5S
Gold @ 99.7% discount as per the ad
. Total price Rs 68
Order was cancelled by the
respondent.
Complaint filed at District Consumer
Forum .
Judgement In Favour of Complainant-
Nikhil Bansal.
Product delivered at Rs 68
3. 67 YEAR OLD VS
INDULEKHA
Case of Unrealistic Tagline
Complainant – K Chaathu of
Mananthavady, Wayanad
Respondent – Indulekha, Beauty
product manufacturer & Brand
Ambassador Padmashri Dr
Mammootty
Tagline: Beauty will come in
search of you
Issue- Complainant sued the
respondent against misleading
tagline
Judgement In Favour of
Complainant.
Compensation provided to
complainant by respondent - Rs
30,000
4. POONAM VERMA
VS DR ASHWIN
PATELCase of Misleading E-commerce
advertisements
Complainant – Poonam Verma, a patient
Respondent – Dr Ashwin Patel, a
Homeopathic Doctor
Issue
Doctor prescribes Allopathic medicine
for the patient
Patient does not respond well to the
medicine & dies.
Case taken up at Supreme Court
Judgement In Favour of Complainant-
Right to practise the allopathic system
was restricted by Central & State acts
Respondent in violation of right to
statutory duty, Indian Medical Council Act
1956, Sect 15 (3)
5. SEHGAL SCHOOL OF
COMPETITION VS
DAHIR SINGHCase of Refusal of Refunds
Complainant – Dahir Singh, student seeking admission to
Medical coaching
Respondent – Sehgal School of Competition, Delhi, a Medical
Coaching Centre
Issue
Complainant seeking admission for coaching
Asked to pay lumpsum deposit 2 years tuition fees within 6
months
Upon deficiency of services, complainant drops out of
coaching, but does not receive refund
Case taken up at State Tribunal
Judgement In Favour of Complainant- Dahir Singh
No educational institution shall collect lumpsum amount for
entire course
Institution’s clauses invalid due to lack of bargaining power &
principles of natural justice