Seasoned leader and innovator in Digital Operations, Robotic Process Automation (RPA), Intelligent Automation & the Future of Work. Proven track record of digital transformation solution development and sales of complex engagements. Extensive experience in Operations – including coordination of Transformation efforts and teams across PAN India footprint – as well as strategy development, project management, complex analytics, and investment opportunity assessment. Specialties: RPA; Strategy consulting; sales and delivery; Practice building; Transformation design and execution; Innovation incubation and deployment. • Provided leadership vision enterprise-wide via decisive and insightful executive leadership, guiding daily operations and policy implementation through strategic thinking and decision-making. • Expertise lies in multiple tools & technologies handling 320+ POS and 260+ Stores across Airports, Lounge, Railways, Highways, Malls and Land-side by implementing complete end-to-end Microsoft Dynamics Navision ERP along with LS Retail POS solution across all outlets. • Known for seamlessly coordinating and collaborating with internal organizations and third-party partners; managing SLA with IT vendors. • Built and lead high-performance teams to manage, implement and streamline complex IT designs. • Foster team collaboration using relationship building and communications improvement. • Developed and Maintain Cloud based customised CRM for Institutional Sales (Lead Management) handling data size of 10 Million customers and growing. • Setup and Management of Inbound & Outbound International call centre for USA, Canada & UK. • Spearhead projects delivery within tight time-frame and budget [Capex and Opex], increasing customer satisfaction and revenue, using ERP on cloud implementation, Mobile Apps for back-end process optimization, Implementation of Business Analytic methodologies. • Leadership. • Stake Holder Management. • Analytical Skills. • Business Process Improvement. • Coaching and Mentoring.

1. Sandiip Kothaari
| sandiipkothaari@gmail.com | +91- 9136012110 | | Mumbai, Maharashtra |
| linkedin.com/in/sandiipkothaari/ |
Professional Summary
Proactive, energetic, senior IT professional with close to 3 decades of progressive experience in the IT
Domain with 12+ years in Leadership roles in Retail, Hospitality (F&B) & Manufacturing Industry.
Provenhistoryof successfulexecutionincomplex,multi-faceted,highlycompetitiveenvironments.Builds
relationshipswithC-SuitestakeholdersandsuccessfullyleadingteamsdeliveringITsolutionsinalignment
with business needs and market demands. Proficient in accelerating AI to facilitate growth along with
driving innovation through ecosystems and partnerships. Adept in activating governance plans for
emerging tech and possesses excellent talent management skills. Resilient,tenacious achiever who is
ready to do whatever it takes to deliver consistent results. Looking forward to leverage my strong
Leadership, Digital transformation strategy and Prioritization skills to exceed organizational goals.
Skillsand Core Competencies
Leadership. Data Analytics. Business ProcessImprovement.
Time Management. Interpersonal Skills. IT Strategy& Operations.
Communication. Integrity. ProjectManagement.
Team Work. Adaptability. VendorManagement.
Critical Thinking. Decisiveness. Change Management.
Multi-Tasking. ConflictResolution. IT Service Management.
StrategicPlanning. Organized. ClientRelationshipManagement.
StakeholderManagement. Budgeting. Coaching& Mentoring.
Innovation. Influencing. BusinessIntelligence.
Professional Experience
Prince Pipes& FittingsLimited- Mumbai – HOD (Head– IT) - Apr 2019 – Till Date
 SpearheadingITBusinessoperationsacrossIndiabyenablingManufacturingProcess Automation
usingAI/ML,RPA,BPA,and IOT across 6 manufacturinglocationsand13 depots.
 Engagedin BusinessProcessre-engineeringthroughDigital Transformationacross1500 Distributors,
4500 Dealersand9000 Plumbers.
 Boostedcustomersatisfactionandaccelerated increaseinrevenueforB2B channel sales QoQ.
 Prepared new avenuesforSalesthroughTechnology,ERPonPubliccloud implementation.
 IdentifiedandQualifiedProcessesforImplementingRPA TechnologyinFinance Domain.
 UndertookImplementationof AL/MLProcessforSalesDomain.
 Succeededin ImplementingBPA ProcessforDesigndevelopmentforProductionDomain.
 CreatedMobile AppsforCustomerOrderProcessingandLoyaltyprocessoptimization.
 Accomplishedimplementationof end-to-endHRMSsolutiononCloudforthe group.

2. WonderchefHome AppliancesPvt Ltd - Mumbai – ChiefInformationOfficer(CIO) - Jun 2018 – Mar 19
 Oversaw IT BusinessoperationsacrossIndiawith9Saleschannel and5500 Distributors Channel,
generatingrevenue byaligningtechnologyforB2B& B2C Businesses.
 Enabled Single ERPDatabase architecture fornew B2B & B2C Web Portal and associated initiatives.
 Prepared IoTplatformforKitchenAppliancesbygiving customerconvenience&valueddata.
 Undertook Implementationof Central WarehouseManagement andAutomatedServiceCRM.
PublicCloud Services& Startup Mentor(Retail Vertical) - Mumbai – Advisor - Aug 2017 – May 2018
Baggit India Pvt Ltd - Mumbai – ChiefInformationOfficer(CIO) - Oct 2016 – July 2017
 Headed IT Business operations across India with total presence at 425 doors, generating revenue
by aligning technology for Ecommerce Business.
 Engaged in optimizing Microsoft Dynamics Axapta ERP as per Business requirement.
 Accomplished Architecture for New Ecommerce Portal.
 Enacted strategy on Data Leak Prevention (DLP) solution.
 Maximized Implementation of Business Analytics Tool.
 Managed Redundancy and Disaster Recovery process.
Travel Food ServicesPvt Ltd – Mumbai – Vice President(IT) - Oct 2010 – Oct 2016
 LedIT operationsacross9 locationsinIndiaand1 locationglobally (Oman) with260+ Storesand
320+POS (acrossAirportsalongwithLounges,Railways,Highway,MallsandLandside),supplychain,
and corporate IT applicationswithteamof 41; covering650+ computers,18 serversandmultiple
vendors.
 Implemented2complete cyclesof MicrosoftDynamicsNAVISION ERPalongwithLSRetail
Application forPOS,Production&InventoryManagement.
 Expedited RolloutStrategyalongwithimplementationplanof 239+ Storesfromjoining asper
businessgoals.
 Delivered StrategicImplementationof rollingoutPrivate CloudSolutionforCompleteMicrosoft
Dynamics Navision&L S Retail POS ApplicationforRetailBusinessVertical.
The Bombay Store – Mumbai - Head–IT (Asst.General Manager) – March 2008 – Sept2010
 Executed IToperationsacross10 stores& 3 warehouses,storesPOS,supplychain,andcorporate IT
applicationswith 6teammembers covering150+ computers,6 serversandmultiple vendors.
 Acceleratedrolloutof 7 storesacross geographiclocationsincludingHighStreet,Malls,Airportsas
perbusinessplan.
 Delivered11.5% Cost Savingsof the total budgetof previousyear.
 Accomplishedsuperiorcustomerexperiencebyenabling free Wi-Fifacilitytocustomers.
 Ledseveral projectsforDesign,Migration,UpgradesandOptimizationof DBand applications.
Eagle Seals& Systems(I) Ltd – Pune – IT Administrator – May 1989 – Feb 2008
Entrepreneur– Mumbai - June 1987 – Apr 1989

3. Education
 2 yearsPostGraduation(DLP) inRetail throughWelingkarInstituteof Management,Mumbai - 2013
 DiplomainComputerEngineering - Boardof Technical Examinations,Maharashtra- 1987
(Three Years Full Time)
Certifications
• CertifiedRPA BusinessAnalysisFundamentals - 2020
• ShortTerm Course in“Finance forTech Leaders”throughIIT, B - 2020
• 6 monthsDiplomainSoftware QualityManagementthroughN.M.I.M.S,Mumbai - 2002
Languages
 English.
 Hindi.
 Gujarati.
 Marathi.