Playing futurist at Cloud Expo Frankfurt 2017 by exploring what the future holds for Unified Communications. These are the slides from my talk (not recorded sadly).

1. U N I F I E D C O M M U N I C A T I O N S
A N D T H E F U T U R E O F T E C H N O L O G Y

2. P L E A S E , I G N O R E M E
Samuel Pavin - FB: @samuelpavinbiz - Twitter: @sampavin

3. U C ? Y O U S A Y ?
Unified communications (UC) is a business term describing the integration of enterprise communication services such as instant
In its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of c
Source: Wikipedia

5. O N C E U P O N A T I M E …

7. T E C H N O L O G Y , N O W
World mapped
Instant communication
No more boundaries
“Things” are smarter than you
All Communications
Smart phones
CRM

8. T H E N E W W O R L D O F “ C O M M U N I C A T I O N S ”
Welcome…
IoT
AI
Smarter Cities and world
Smart homes
Batteries, …

9. T H E F U T U R E
All in one…

10. P H Y S I C A L T O V I R T U A L
BYO vs fixed
God-like infrastructures
Era of cloud and AI

12. U C B E N E F I T S
• 49% of user organizations save up to 20 minutes per employee daily by reaching workers on the first try.
• 46% of user organizations realize travel savings of more than five days per employee annually
• 68% of user organizations report productivity improvements between geographically-dispersed functional groups
• 50% of user organizations save up to 20 minutes per employee daily from more efficient message management
• Over 75% of user organizations experience improved productivity of employees across geographically-dispersed locations due to vo
• 67% of user organizations report increased mobile worker productivity and faster problem resolution
Study by Chadwick Martin Bailey on behalf of Cisco

13. C O N C E R N S
• Overall Cost.
• Limited value for the majority of the workforce.
• Limited in-house staff expertise to deploy and manage the roll-out.
• Limited interoperability with existing assets.
• Waiting for Unified Communications technology to mature.
• Employee resistance to change existing ways of working.

14. A N D T E C H N O L O G Y ? …
Tools?
Networks?
Evolution…

15. C L O U D - N E T W O R K - C L O U D
Easy,
Fast,
Costs,
Scale
Bandwidth,
Costs,
cloud based
networking
AI

18. T H A N K Y O U !
V I E L E N D A N K !
Questions?