06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o g y  S  e r v i c e s Rich Germano Senior Director and Chie...
<ul><li>Mass User Participation </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o g y  S  e r v i c...
<ul><li>New Goals of IT </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o g y  S  e r v i c e s <ul...
<ul><li>Did you know….Shift Happens by Karl Fisch </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o...
<ul><li>Gartner Research Information Technology Predictions </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c...
<ul><li>Gartner Research Information Technology Predictions </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c...
<ul><li>IT at a Crossroad:  New Models of Business </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l ...
<ul><li>Consumers -> New Models of Business -> New Model of Employee </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o ...
<ul><li>Rise of the Versatilist and the Quest for Talent </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h ...
<ul><li>Talent Development </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o g y  S  e r v i c e s ...
<ul><li>Information Technology Services – How we changed </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h ...
<ul><li>Think about…. </li></ul>06/02/09 Vanderbilt   I  n f o r m a t i o n  T  e c h n o l o g y  S  e r v i c e s <ul><...
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IT at a Crossroads

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IT at a Crossroads

  1. 1. 06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s Rich Germano Senior Director and Chief Operating Officer Information Technology Service
  2. 2. <ul><li>Mass User Participation </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>The rule of the consumer culture </li></ul><ul><li>Social computing </li></ul><ul><li>Rich interfaces rendered through a browser </li></ul><ul><li>Many participants in editorial generation and distribution </li></ul><ul><li>Mass adoption of broadband </li></ul><ul><li>Lower price points of consumer electronics </li></ul><ul><li>Pervasive connectedness via mobility </li></ul><ul><li>Technology Standards </li></ul><ul><li>Digital content distribution </li></ul><ul><li>Demographic shifts </li></ul>
  3. 3. <ul><li>New Goals of IT </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>Web 2.0 and ubiquitous broadband have fundamentally shifted the way society creates and disseminates information and knowledge </li></ul><ul><li>Disrupted and enhanced traditional modes of collaboration </li></ul><ul><li>Made irrelevant old ways of organizing labor and conducting business </li></ul><ul><li>Developed new modes of entertainment and digital content distribution </li></ul><ul><li>Seen consumer markets lower the cost and enhance the power of CPUs, networking, and graphics </li></ul><ul><li>Enabled location awareness and a new software as a service model driven by users of services stitching live tools together </li></ul><ul><li>New Goals of IT Services </li></ul><ul><ul><li>Anything Anywhere </li></ul></ul><ul><ul><li>Anytime Any media </li></ul></ul><ul><ul><li>Any device </li></ul></ul>Anywhere, Anytime, Any media, Any device
  4. 4. <ul><li>Did you know….Shift Happens by Karl Fisch </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s
  5. 5. <ul><li>Gartner Research Information Technology Predictions </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>Apple will double it unit market share in the US and Europe by 2011 (currently 10%) </li></ul><ul><li>75% of Organizations will make energy use a priority when selecting IT suppliers by 2010 and by 2009, 33% of companies will have an energy use criteria in their selection process </li></ul><ul><li>Vendors will need to prove their “green” credentials to buyers of IT by 2011 </li></ul><ul><li>50% of traveling workers will leave their notes books at home in favor of other devices by 2012 </li></ul><ul><li>80% of all commercial software will have elements of open-source technology by 2012 </li></ul><ul><li>At least 1/3 of all business applications software spending will be as a service subscription instead of building, buying, and deploying by 2012 </li></ul>
  6. 6. <ul><li>Gartner Research Information Technology Predictions </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>End users (Consumers) will decide as much as half of all software, hardware, and technology acquisitions that typically are made by IT by 2010 </li></ul><ul><li>Technology adopters will forgo IT capital expenditures and instead purchase IT as a service by 2011 </li></ul><ul><li>Emerging Technology: 100 fold growth by 2011 of 3-d Printers (fabricators) in the home and business </li></ul>
  7. 7. <ul><li>IT at a Crossroad: New Models of Business </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s IT Organizations Pushing Technology Business Forced to Eat The Technology Old Model Central IT Must Adapt New Model Business Pushes IT Solutions Via Service Models IT as a Service Consumers Pushing Technology Consumer
  8. 8. <ul><li>Consumers -> New Models of Business -> New Model of Employee </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s Digital Native: A person who has grown up with technology; typical has never known a world without a computer or the internet Digital Immigrant: A person who has grown up with out technology and adopted it later in life
  9. 9. <ul><li>Rise of the Versatilist and the Quest for Talent </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>70% of leading edge companies will seek to develop “versatilists”: A person who can apply a depth of skill to a rich scope of situations and experiences (Gartner). </li></ul><ul><ul><li>Have many perspectives and competencies </li></ul></ul><ul><ul><li>Build alliances and relationships </li></ul></ul><ul><ul><li>Can fill many roles and offer greater insight in a cross organizational team </li></ul></ul><ul><ul><li>Can help companies quickly incorporate innovation because they have a mastery of aptitude, local knowledge, industry knowledge, and leadership </li></ul></ul><ul><li>Profile of a versatilist (Gartner): </li></ul><ul><ul><li>Experience outside current role in business unit, technology, region, and industry segment </li></ul></ul><ul><ul><li>Growth that comes from facing challenges and roles outside of comfort zone </li></ul></ul><ul><ul><li>Experiences outside the world of corporate business in non-profit, start-ups, government, and consumer based IT experiences </li></ul></ul><ul><ul><li>Continuing education in advanced degree </li></ul></ul><ul><ul><li>Works with companies, projects assignments, and education that increases their professional value </li></ul></ul>
  10. 10. <ul><li>Talent Development </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>There is a rising demand for well rounded technology professionals that can see all sides of the business problem – customer, cost, business need, business outcomes, technology, and delivery </li></ul><ul><li>This demand will be poorly met with our current work force as very few people have the hybrid mix of business, technology, and professional acumen </li></ul><ul><li>Current work force (digital immigrant) is retiring in large groups over the next 5-15 years and do not have the experiences of the “digital native” </li></ul><ul><li>New work force (digital native) is entering market and does not have the seasoned business or technology skills of the digital immigrant </li></ul><ul><li>In 1990, a shortage of skills such as Java, ERP, etc could be taught. In 2008, teaching someone to be a seasoned hybrid of business, technology, and professionalism is difficult. </li></ul><ul><li>This gap is impacting how business develops, grows, and sustains itself; as well as cause conflicts in the work place between the digital native and the digital immigrant </li></ul>
  11. 11. <ul><li>Information Technology Services – How we changed </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>Green Computing and Reduced Consumption: Moved from physical servers to virtualized servers to save on cost, space, power, and cooling. Smaller environmental footprint while adding more “servers” for hosting. </li></ul><ul><li>Focus on Collaboration Technology to Empower the User: </li></ul><ul><ul><li>SharePoint and InfoPath Pilots– 30 departments and growing </li></ul></ul><ul><ul><li>Microsoft Live Office – Higher Education Beta site </li></ul></ul><ul><ul><li>Google Apps – Application API Integration ready for release </li></ul></ul><ul><ul><li>Video Conferencing – Cross institutional conferences </li></ul></ul><ul><ul><li>Pod Casting Room – Students using it for Web 2.0 class </li></ul></ul><ul><li>Recruitment of employees – We will hire a well rounded person over a technical expert who specializes. Leadership is key- All else can be taught. </li></ul><ul><li>Use of Open Source with Commercial Products to offer services – Sun Identity Management </li></ul><ul><li>IT as a Service – Buying security management services, Live Office, GoogleApps </li></ul>
  12. 12. <ul><li>Think about…. </li></ul>06/02/09 Vanderbilt I n f o r m a t i o n T e c h n o l o g y S e r v i c e s <ul><li>If you had to develop IT talent and organizations, how would you go about it? </li></ul><ul><li>How would you develop a well rounded college graduate that came out of school with the mix of technology, business, and professional skills that could fill seasoned leadership and contributor roles? </li></ul><ul><li>How would you prepare and change existing work force for this skills gap? </li></ul><ul><li>How would you change the classroom or training programs to meet this demand? </li></ul><ul><li>How would you steer your organization as this shift in the IT direction takes place? </li></ul><ul><li>How would you recruit this type of employee as well as retain them? </li></ul><ul><li>If you had an IT job, what would you like it to be? </li></ul><ul><li>How should education change as the job market changes? </li></ul>

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