Samantha Wilson has experience as a WIC Nutritionist and Workers Compensation Claims Representative. She has a Bachelor's degree in Dietetics and Nutrition from the University of Central Missouri. Currently, she works as a WIC Nutritionist at Truman Medical Centers, where she provides nutritional guidance, education and assessments to clients. Previously, she worked as a Workers Compensation Claims Representative for ESIS, investigating claims and resolving them fairly while controlling expenses. She also has marketing and leadership experience from various roles with brands, her sorority Alpha Sigma Alpha, and as a Nutrition Educator.
1. Samantha Wilson
♦ 1116 SE Windstar Drive ♦ Lee’s Summit, Mo 64081 ♦ 816.803.1144 ♦ samantharayewilson@gmail.com ♦
Education:
Bachelor of Science- Dietetics & Nutrition, Minor-Psychology- May 2011
University of Central Missouri (UCM) Warrensburg, MO
Undergraduate Research: Effects of BMI on Self Image, Spring 2007
Nutrition Experience:
WIC Nutritionist, Truman Medical Centers WIC August 2014-present
♦ Conduct initial screening of patients for admission to the WIC program.
♦ Collect blood samples and perform anthropometric measurements.
♦ Provide nutritional education, guidance, and resources to WIC participants.
♦ Assess clients’ diet plans and nutritional risks faced by those clients.
♦ Plan, formulate and implement department-wide Nutrition Educational plan and WIC operations.
♦ Create, update and maintain correct and current WIC records and reports, in a timely manner.
♦ Take part in training programs, community outreach activities, seminars, and workshops.
Customer Service Experience:
Workers Compensation Claims Representative, ESIS May 2011 – August 2014
♦ Performed investigations in a timely and thorough manner to ensure accurate decisions on coverage, liability, and
damage issues affecting claim resolutions.
♦ Effectively negotiated with the insured and third-parties, listening carefully to their demands and using an objective
approach to resolve the claim fairly.
♦ Controlled file-related expenses through efficient utilization and monitoring of outside vendors.
♦ Managed existing workloads effectively to achieve quality and quantity production goals and provide superior
customer service.
♦ Participated in account reviews and presented the insured with recommendations for improving their loss ratio.
♦ Assisted in the training and development of claims personnel as needed.
Marketing/Promotional Experience:
Brand Ambassador (Promo Staff Source, June 2008 – July 2009/ Subcontractor through GC Marketing February 2009/
Major Brands December 2008 – July 2010/ Subcontractor through Attack Marketing July 2010 and March 2011)
Field Market Manager (Subcontractor through Attack Marketing May 2011)
♦ Marketed a brand, product or service on behalf of a business organization
♦ Implemented sales and marketing campaigns and provided feedback on sales opportunities in the marketplace
♦ Maintained consistent, clear and accurate records of all program activities
♦ Provided information about a brand, product or service through interaction with consumers
♦ Generated sales opportunities and built consumer preference of a brand name
Leadership Experience:
Executive Board Member New Member Educator, Alpha Sigma Alpha (UCM) January 2009 – January 2010
♦ Promoted the ethical and cultural development of new members and encouraged individual development and success
♦ Fostered an understanding of the organization, including the history, mission, purpose, and values
♦ Assisted first-year members in their transition to college life and all new members to the Greek community
♦ Supported chapter unity and sense of community within the larger UCM fraternity & sorority community
♦ Promoted involvement in community service and all-Greek/all-campus programming
♦ Served as Leadership Development Institute Chapter Representative, Alpha Sigma Alpha (UCM) July 2009
♦ Lead chapter members in learning the importance of leadership and personal development
Risk Management Chair, Alpha Sigma Alpha (UCM) January 2007 – January 2008
♦ Seek approval for event venues from headquarter office and provide safe environment for member events
♦ Construct participant waivers and inform members about crisis procedures
♦ Educate members on personal health and safety issues
2. Homecoming Chairperson, Alpha Sigma Alpha (UCM) September 2007 – November 2007
♦ Produced Homecoming programs and events and directed/coordinated Homecoming publicity
♦ Developed/coordinated resources in support of our candidate
Training Experience:
Nutrition Educator, Nutra-net October 2010 – 2011
New Employee Training Team, Esis May 2011- August 2014
Recruitment Coordinator, Gamma Chi, Alpha Sigma Alpha May 2008 – September 2008
Computer Skills/Social Networking:
Facebook Linked In Microsoft Word
Microsoft PowerPoint Microsoft Excel