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Advice for new SDRs
Two sections:
1. 5 Things to Understand
2. 7 Things to Do
Things to Understand
Things to Understand - #1
Doing awful your first
few weeks is ok.
My Start Was Awful
-Came in last in the bootcamp competitions
-AE asked for me to be transferred to
someone else
-First 7 meetings no-showed
-Placed next to the manager for extra help
-Given less than desirable account list
Things to Understand - #2
You will develop skills that are
insanely valuable and generally
applicable
-Comfort with discomfort
-An eye for good ideas that sound like bad ideas
-Calculated risk-taking
-Prioritizing a comically endless workload
-Thinking in funnels, not absolutes
-Mental stability through high pressure
-A numbness to the sting of rejection/failure/criticism
Specific Skills You Will Develop
Things to Understand - #3
Sounding like a rookie on
the phones is an
advantage
People respond to
imperfection. It
makes you more
likeable.
Things to Understand - #3
You will hit a wall at
some point
At some point you will wonder if you have
made a huge mistake by becoming an SDR.
Things to Understand - #4
You cannot convince
people beyond your own
conviction
Learn why people love the
product, develop that love
yourself
Things to do
Things to Do - #1
Work like an animal,
especially in the
beginning
“The woman in charge of sales was so
tenacious that I used to feel sorry for
potential customers on the phone with
her. You could sense them squirming on
the hook, but you knew there would be
no rest for them till they'd signed up.
If you think about people you know,
you'll find the animal test is easy to
apply. Call the person's image to mind
and imagine the sentence "so-and-so is
an animal." If you laugh, they're not. You
don't need or perhaps even want this
quality in big companies, but you need it
in a startup.”
-Paul Graham
Compound Interest
Things to Do - #2
Get your first 30
connects out of the
way ASAP
They will be bad. Just accept it and
get them out of the way as early as
possible.
Things to Do - #3
Listen to discovery
calls from the best AEs
You will gain:
1) A high level understanding of the product
which will increase your confidence
2) Start developing an instinct for what
prospects respond to
Things to Do - #4
Listen to your manager
to get a foundation
“Learn the rules like a professional so you can break
them like an artist” -Pablo Picasso
15 years old 25 years old 89 years old
Things to Do - #5
Learn how to use your
SEP (Sales
Engagement Platform
Small improvements in better
understanding how to leverage
your SEP can cause a huge
increase in productivity
Things to Do - #6
Do $100 favors for
your coworkers
Look at doing good deeds like VCs view
startup investing
Things to Do - #7
Make a running list of
non-business-stopping
questions you have for your
manager to ask EOD
Come to 1 on 1 meetings with your
manager with a list of questions and
things you need.
Happy Hunting!
See LinkedIn Article: Advice for new SDRs (https://www.linkedin.com/pulse/advice-new-sdrs-sam-nelson/)
See Webinar: Tips for new SDRs: (https://www.linkedin.com/feed/update/urn:li:activity:6542445119034011648)
Follow me on LinkedIn: https://www.linkedin.com/in/realsamnelson/

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Tips For New SDRs - Sam Nelson

  • 2. Two sections: 1. 5 Things to Understand 2. 7 Things to Do
  • 4. Things to Understand - #1 Doing awful your first few weeks is ok.
  • 5. My Start Was Awful -Came in last in the bootcamp competitions -AE asked for me to be transferred to someone else -First 7 meetings no-showed -Placed next to the manager for extra help -Given less than desirable account list
  • 6.
  • 7. Things to Understand - #2 You will develop skills that are insanely valuable and generally applicable
  • 8. -Comfort with discomfort -An eye for good ideas that sound like bad ideas -Calculated risk-taking -Prioritizing a comically endless workload -Thinking in funnels, not absolutes -Mental stability through high pressure -A numbness to the sting of rejection/failure/criticism Specific Skills You Will Develop
  • 9. Things to Understand - #3 Sounding like a rookie on the phones is an advantage
  • 10. People respond to imperfection. It makes you more likeable.
  • 11. Things to Understand - #3 You will hit a wall at some point
  • 12. At some point you will wonder if you have made a huge mistake by becoming an SDR.
  • 13. Things to Understand - #4 You cannot convince people beyond your own conviction
  • 14. Learn why people love the product, develop that love yourself
  • 16. Things to Do - #1 Work like an animal, especially in the beginning
  • 17. “The woman in charge of sales was so tenacious that I used to feel sorry for potential customers on the phone with her. You could sense them squirming on the hook, but you knew there would be no rest for them till they'd signed up. If you think about people you know, you'll find the animal test is easy to apply. Call the person's image to mind and imagine the sentence "so-and-so is an animal." If you laugh, they're not. You don't need or perhaps even want this quality in big companies, but you need it in a startup.” -Paul Graham
  • 19. Things to Do - #2 Get your first 30 connects out of the way ASAP
  • 20. They will be bad. Just accept it and get them out of the way as early as possible.
  • 21. Things to Do - #3 Listen to discovery calls from the best AEs
  • 22. You will gain: 1) A high level understanding of the product which will increase your confidence 2) Start developing an instinct for what prospects respond to
  • 23. Things to Do - #4 Listen to your manager to get a foundation
  • 24. “Learn the rules like a professional so you can break them like an artist” -Pablo Picasso 15 years old 25 years old 89 years old
  • 25. Things to Do - #5 Learn how to use your SEP (Sales Engagement Platform
  • 26. Small improvements in better understanding how to leverage your SEP can cause a huge increase in productivity
  • 27. Things to Do - #6 Do $100 favors for your coworkers
  • 28. Look at doing good deeds like VCs view startup investing
  • 29. Things to Do - #7 Make a running list of non-business-stopping questions you have for your manager to ask EOD
  • 30. Come to 1 on 1 meetings with your manager with a list of questions and things you need.
  • 31. Happy Hunting! See LinkedIn Article: Advice for new SDRs (https://www.linkedin.com/pulse/advice-new-sdrs-sam-nelson/) See Webinar: Tips for new SDRs: (https://www.linkedin.com/feed/update/urn:li:activity:6542445119034011648) Follow me on LinkedIn: https://www.linkedin.com/in/realsamnelson/