Cloudforce Essentials 2012 - Grow Your SMB with


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Cloudforce Essentials 2012 - Grow Your SMB with

  1. 1. GROW YOUR SMALL ORMEDIUM BUSINESS WITHSALESFORCEMark AbramowitzVice President Marketing, APAC@markabramowitz
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward- looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter ended July 31, 2012. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward- looking statements.
  3. 3. Video
  4. 4. Our MissionCloud Computing Driver, Catalyst and Evangelist Cloud Computing Mainframe Client/Server 1960s 1980s Today
  5. 5. The Social Revolution1960s 1970s 1980s 2010sMainframe Mini ClientComputing Computing Server Social Computing 2000s Revolution Mobile 1990s Computing Cloud Computing x 10x 100x 1,000x 10,000x 100,000x
  6. 6. Social Revolution: Business is Social Adoption of Social Networking 70% Companies Adopted Social “ $1.3 Trillion in value can be unlocked through social technologies. ” 2008 2009 2010 2011 201 2Source: 2012 McKinsey Global Institute Study: “The Social Economy”
  7. 7. Social Revolution: Customer ConversationsExploding 150M conversations per day 2009 2010 2011 2012 Sources: Twitter
  8. 8. How Do You Transform To Become a Social Business? Your Customer Cloud . Mobile . Social
  9. 9. Small & Medium Businesses Are Driving the Economy 50% 64% Private Sector Jobs Generated in Employees Past 15 YearsU.S. Department of Commerce, U.S. Small Business Administration, U.S. Census Bureau
  10. 10. But Small & Medium Businesses Face UniqueChallenges Limited IT Disconnected Lack of Business Resources Systems Insight Business Struggles
  11. 11. With Salesforce, Small & Medium Businesses Succeed +57% Better Information +34% Increase +25% Sales Productivity +30% Increase Revenue Win Rate ImprovementSource: Customer Relationship Survey conducted March, 2012, by an independent third-party.
  12. 12. Salesforce is Built For Small & Medium Businesses Grow Connect with Bring Everyone in the Cloud Your Customers Together Cloud Social Mobile
  13. 13. The Cloud is Democratic Rapid No Hardware Automatic Unlimited FlexibilityDeploymen No Software Upgrades Scalability to Extend t
  14. 14. Grow Connect with Bring Everyonein the Cloud Your Customers Together Cloud Social Mobile
  15. 15. Connect Socially with the World’s #1 Sales ApplicationAcquire & Manage Access Information Collaborate Customers Anywhere Internally & ExternallyAccts & Leads & Forecasting & Workflow Mobile Partners Collaboration AppExchangContacts Opportunities Analytics e Salesforce Platform
  16. 16. Business is Social with Chatter Connect Employees Find Collaborate With to Work Processes Information Faster Customers & Partners Salesforce Platform
  17. 17. Grow Connect with Bring Everyonein the Cloud Your Customers Together Cloud Social Mobile
  18. 18. Simple to Extend on the World’s #1 Platform Complete Mobile Trusted Heroku Employee Customer Collaboration Touch Security AppExchange Apps Apps Salesforce Platform
  19. 19. Grow Connect with Bring Everyonein the Cloud Your Customers Together Cloud Social Mobile
  20. 20. Businesses of All Sizes Succeed with Salesforce
  21. 21. Thank You