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Who am I?
A few preliminary comments
● It might be controversial sometimes
● We took a radical approach
● The following advice are valid from 0-5M not 5-20M
● We had an amazing product to start with!
1. Market Segmentation
2. Don’t go for quick wins
3. Start outbound sooner rather than later
3 Key reasons
TravelPerk in April 2017
➔ Focus was on 5-20 People Company
➔ Our business model is directly correlated with the Travel Budget
➔ We were acquiring a lot of new customers but no uptake in GMV
➔ Too many leads for the sales resources we had at the time (2 AE)
Market Segmentation
➔ Defined MQL clearly and with no ambiguity
> this created Marketing/Sales Alignment
➔ Sales team focused exclusively on these MQLs in terms of acquisition
> they had a much higher conversion ratio
➔ Sales team focused on maximizing revenue from each customer
> Decrease month to recover CAC
➔ You can always sell to a higher valued customer than you think!
> might be harder, but revenue generated is 10x for a 2x effort
How did we do it practically?
Don’t go for quick wins
● In the early stage a lot of opportunities are available
● Saying no and staying focused is the number 1 skill
● What looks like a quick win is more often than not a distraction
Rule! You can only choose 1 target market and 1 (max 2)
GoToMarket strategy in the beginning. Keep this
discipline.
➔ It would’ve been tempting to do Adwords for US market
> Larger size company, more PR, English speaking…
➔ Our product was not US ready
> it is now!
➔ Focus exclusively on the European market
> no advertising on US Market, and US Leads were not MQL.
For TravelPerk, this meant...
A year later, we are leading the European Market.
Now, we are ready to expand to US market.
Start outbound sooner
rather than later
Why focus on Outbound if you have a ton of Inbound?
● Typically focus is only Inbound even if they’re not the right Target Market
● Outbound scale infinitely (contrary to Inbound)
Side note: There are different ways of doing Outbound.
I use the definition quite loosely here. At the core, it means reaching out
pro-actively to someone who is not looking explicitly for your solution.
Outbound in some shape of form represents 50% of our SQL.
1. A clear and defined target market early on - no quick wins
2. Defined a kick-ass database of companies we wanted to target
3. Found the right persona within the company
4. Best way to contact them > Event, Email, Linkedin, Phone
5. Execute, monitor and scale!
So, how did we do it?
Get €50 discount on the first trip you book!
travelperk.com/saastockberlin

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5 Key Reasons Why we Grew 1000% YoY

  • 1.
  • 3.
  • 4.
  • 5. A few preliminary comments ● It might be controversial sometimes ● We took a radical approach ● The following advice are valid from 0-5M not 5-20M ● We had an amazing product to start with!
  • 6. 1. Market Segmentation 2. Don’t go for quick wins 3. Start outbound sooner rather than later 3 Key reasons
  • 7. TravelPerk in April 2017 ➔ Focus was on 5-20 People Company ➔ Our business model is directly correlated with the Travel Budget ➔ We were acquiring a lot of new customers but no uptake in GMV ➔ Too many leads for the sales resources we had at the time (2 AE) Market Segmentation
  • 8. ➔ Defined MQL clearly and with no ambiguity > this created Marketing/Sales Alignment ➔ Sales team focused exclusively on these MQLs in terms of acquisition > they had a much higher conversion ratio ➔ Sales team focused on maximizing revenue from each customer > Decrease month to recover CAC ➔ You can always sell to a higher valued customer than you think! > might be harder, but revenue generated is 10x for a 2x effort How did we do it practically?
  • 9. Don’t go for quick wins
  • 10. ● In the early stage a lot of opportunities are available ● Saying no and staying focused is the number 1 skill ● What looks like a quick win is more often than not a distraction Rule! You can only choose 1 target market and 1 (max 2) GoToMarket strategy in the beginning. Keep this discipline.
  • 11. ➔ It would’ve been tempting to do Adwords for US market > Larger size company, more PR, English speaking… ➔ Our product was not US ready > it is now! ➔ Focus exclusively on the European market > no advertising on US Market, and US Leads were not MQL. For TravelPerk, this meant...
  • 12. A year later, we are leading the European Market. Now, we are ready to expand to US market.
  • 14. Why focus on Outbound if you have a ton of Inbound? ● Typically focus is only Inbound even if they’re not the right Target Market ● Outbound scale infinitely (contrary to Inbound)
  • 15. Side note: There are different ways of doing Outbound. I use the definition quite loosely here. At the core, it means reaching out pro-actively to someone who is not looking explicitly for your solution. Outbound in some shape of form represents 50% of our SQL.
  • 16. 1. A clear and defined target market early on - no quick wins 2. Defined a kick-ass database of companies we wanted to target 3. Found the right persona within the company 4. Best way to contact them > Event, Email, Linkedin, Phone 5. Execute, monitor and scale! So, how did we do it?
  • 17. Get €50 discount on the first trip you book! travelperk.com/saastockberlin