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How to Create a
Fundraising
Message That
Works
Parth Mukherjee	– Head	of	Marketing	Jifflenow
Rahul	Thomas	Mathew- Product	Marketing	Manager	Jifflenow
We	will	cover
• Problem	statement
• Solution	statement
• Expressing	your	business	plan	and	strategy
• Explaining	growth	plans
• Establishing	traction
• Metrics	that	you	should	be	ready	with
What To Convey
1. This is an important problem that needs to be solved
2. We’re the right people to solve this problem
3. We’re already making it happen
What is the problem statement?
THIS is why we exist. THIS is what we
aim to solve. THIS is why customers
will care.
Has to be simple.
Define & Communicate the “WHY”
Simon Sinek’s
Golden Circles
How to Communicate “WHY”
The Setting
The Conflict
The Resolution
How to Communicate “WHY”
The Setting
The Conflict
The Resolution
State How You Solve It
1. Simple solution statement (<5 words)
2. Benefits versus Capabilities / Features. Use both.
Appeal to the emotional and the rational benefits
POP
Awareness Education Selection
Value	Creation	Moment
Emotional decision Rational decision
Problem
Selling
Problem solving
Pitch
Ask
Close
Educate
Communicate to VCs the Same Way as Initial Customers
On-boarding				Use				Expansion
Early Traction
1. Logos if applicable (B2B)
2. Scale if applicable (B2C)
3. Conversion rates
4. Key benefits customers have seen
5. Quotes
Business Plan
1. How much people are paying / will pay for it? Why?
2. Pricing plan (per users versus usage / Silver, Gold,
Platinum plans)
3. Projections (100 customers * 100 users * Rs 1000/ user)
Market Size
TAM
• Demographic?
• Potential numbers?
• Size of Wallet
Growth Plan
1. How will you spend the investment
2. Key areas that need attention in the next x months
3. Key targets that you will achieve based on it
4. 1 or 2 slides at best
Competitive Barriers / Your Advantages
What’s your unfair advantage?
1. How are you better placed at solving the problem
2. Relevant experience
3. Competitive barriers you are setting up
Example - BHive
BHive
Cover	– Bhive Coworking Space
Target:	Early-stage	Startups	in	Bangalore
Problem:	
• Setting	- Early-stage	startups	in	Bangalore	work	in	isolated	
apartments	without	expert	help.
• Conflict	– Lack	of	co-operation	when	working	in	distributed	
team;	Spend	time	in	infrastructure	setup	instead	of	
innovation;	Run	around	for	advice,	often	don’t	find	any
• Resolution	– High	quality,	plug-and-play	workspaces	with	a	
host	of	advisors
BHive
Solution:	
• Workspaces	that	inspire	people	à Cool	and	inspiring	design
• Benefit	fro	the	experience	of	others	who’ve	succeeded	à
Learning	session	from	experts
• Save	time	to	build	what	matters	à Pre-packaged	infra
• Be	known	in	the	startup	space	à Networking	events
Early	traction	– names	of	startups,	founder	quotes
Business	plan	– price	per	seat,	#	locations,	#	of	seats
BHive
Market	Size	– 5,000	pre-angel	startups	in	Bangalore,	average	2	
pax per	startup,	seat	cost	Rs X	per	person	per	month
Growth	plan	- #	of	locations,	support	functions	that	have	to	be	
established
Competitive	barriers	– have	access	to	key	properties	across	
Bangalore,	pre-built	network	of	experts,	in-house	architect,	no	
alternates
Now	You	Go!
Marketing Metrics that matter to investors
1. Customer Acquisition Cost
(CAC)
2. Marketing as a % of CAC
3. Ratio of CLV to CAC
4. Time to payback CAC
5. Marketing Originated
Customer %
6. Marketing Influenced
Customer %
Customer Acquisition Cost
How to Compute this Implications for Marketing
All sales & marketing
costs in a period/ Total
number of new
customers in that period
An increase means
Marketing/Sales spend
might not be efficient
Marketing as a % of Customer Acquisition Cost
Total Marketing costs/
Total marketing and
Sales cost used to
calculate CAC
An increase can mean 2 things
1. Marketing spend was not
efficient enough
2. Your Marketing model is
one where Marketing is
doing a big chunk of the
work to bring customers
How to Compute this Implications for Marketing
Ratio of Customer Life Time Value to Customer
Acquisition Cost
How to Compute this Implications for Marketing
A high ratio means you have a
higher ROI on Sales &
Marketing
Total annual payments from a
customer/(churn rate*CAC)
Time to payback CAC
How to Compute this Implications for Marketing
A higher payback means that
you take longer to earn back
the CAC
CAC/how many customers pay
you on average each month
Marketing Originated Customer %
How to Compute this Implications for Marketing
A higher percentage means
marketing is responsible for
driving a lot of the new
customers and sales isn’t as
effective
Percentage of all new
customers that came from a
lead that marketing generated
Marketing Influenced Customer %
How to Compute this Implications for Marketing
An increase in this % means
that Marketing is helping
influence more buying decision
making
Percentage of all new
customers for a specific period
who had any interaction with a
marketing activity
Things To Remember
1. The problem statement is your most important slide
2. Do not cram. Make every slide clear and concise
3. Include details on distribution, customer acquisition
4. Send only PDFs
5. Tell a story

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How to create a fundraising message that works

  • 1. How to Create a Fundraising Message That Works Parth Mukherjee – Head of Marketing Jifflenow Rahul Thomas Mathew- Product Marketing Manager Jifflenow
  • 2. We will cover • Problem statement • Solution statement • Expressing your business plan and strategy • Explaining growth plans • Establishing traction • Metrics that you should be ready with
  • 3. What To Convey 1. This is an important problem that needs to be solved 2. We’re the right people to solve this problem 3. We’re already making it happen
  • 4. What is the problem statement? THIS is why we exist. THIS is what we aim to solve. THIS is why customers will care. Has to be simple.
  • 5. Define & Communicate the “WHY” Simon Sinek’s Golden Circles
  • 6. How to Communicate “WHY” The Setting The Conflict The Resolution
  • 7. How to Communicate “WHY” The Setting The Conflict The Resolution
  • 8. State How You Solve It 1. Simple solution statement (<5 words) 2. Benefits versus Capabilities / Features. Use both. Appeal to the emotional and the rational benefits
  • 9. POP Awareness Education Selection Value Creation Moment Emotional decision Rational decision Problem Selling Problem solving Pitch Ask Close Educate Communicate to VCs the Same Way as Initial Customers On-boarding Use Expansion
  • 10. Early Traction 1. Logos if applicable (B2B) 2. Scale if applicable (B2C) 3. Conversion rates 4. Key benefits customers have seen 5. Quotes
  • 11. Business Plan 1. How much people are paying / will pay for it? Why? 2. Pricing plan (per users versus usage / Silver, Gold, Platinum plans) 3. Projections (100 customers * 100 users * Rs 1000/ user)
  • 12. Market Size TAM • Demographic? • Potential numbers? • Size of Wallet
  • 13. Growth Plan 1. How will you spend the investment 2. Key areas that need attention in the next x months 3. Key targets that you will achieve based on it 4. 1 or 2 slides at best
  • 14. Competitive Barriers / Your Advantages What’s your unfair advantage? 1. How are you better placed at solving the problem 2. Relevant experience 3. Competitive barriers you are setting up
  • 16. BHive Cover – Bhive Coworking Space Target: Early-stage Startups in Bangalore Problem: • Setting - Early-stage startups in Bangalore work in isolated apartments without expert help. • Conflict – Lack of co-operation when working in distributed team; Spend time in infrastructure setup instead of innovation; Run around for advice, often don’t find any • Resolution – High quality, plug-and-play workspaces with a host of advisors
  • 17. BHive Solution: • Workspaces that inspire people à Cool and inspiring design • Benefit fro the experience of others who’ve succeeded à Learning session from experts • Save time to build what matters à Pre-packaged infra • Be known in the startup space à Networking events Early traction – names of startups, founder quotes Business plan – price per seat, # locations, # of seats
  • 18. BHive Market Size – 5,000 pre-angel startups in Bangalore, average 2 pax per startup, seat cost Rs X per person per month Growth plan - # of locations, support functions that have to be established Competitive barriers – have access to key properties across Bangalore, pre-built network of experts, in-house architect, no alternates
  • 20. Marketing Metrics that matter to investors 1. Customer Acquisition Cost (CAC) 2. Marketing as a % of CAC 3. Ratio of CLV to CAC 4. Time to payback CAC 5. Marketing Originated Customer % 6. Marketing Influenced Customer %
  • 21. Customer Acquisition Cost How to Compute this Implications for Marketing All sales & marketing costs in a period/ Total number of new customers in that period An increase means Marketing/Sales spend might not be efficient
  • 22. Marketing as a % of Customer Acquisition Cost Total Marketing costs/ Total marketing and Sales cost used to calculate CAC An increase can mean 2 things 1. Marketing spend was not efficient enough 2. Your Marketing model is one where Marketing is doing a big chunk of the work to bring customers How to Compute this Implications for Marketing
  • 23. Ratio of Customer Life Time Value to Customer Acquisition Cost How to Compute this Implications for Marketing A high ratio means you have a higher ROI on Sales & Marketing Total annual payments from a customer/(churn rate*CAC)
  • 24. Time to payback CAC How to Compute this Implications for Marketing A higher payback means that you take longer to earn back the CAC CAC/how many customers pay you on average each month
  • 25. Marketing Originated Customer % How to Compute this Implications for Marketing A higher percentage means marketing is responsible for driving a lot of the new customers and sales isn’t as effective Percentage of all new customers that came from a lead that marketing generated
  • 26. Marketing Influenced Customer % How to Compute this Implications for Marketing An increase in this % means that Marketing is helping influence more buying decision making Percentage of all new customers for a specific period who had any interaction with a marketing activity
  • 27. Things To Remember 1. The problem statement is your most important slide 2. Do not cram. Make every slide clear and concise 3. Include details on distribution, customer acquisition 4. Send only PDFs 5. Tell a story