3. You have been awarded for
successfully demonstrating the
GSK Expectation Communication
SITUATION: Sharing of success
story (May e-updated) ACTION:
Susanne put forward a recent
success of a very difficult to access
KEE Medical Oncologist who, post
a national speaker tour put a
patient on Tykerb in our targeted
patient segment (2nd
line MBC) for
the first time in this setting.
RESULT: Susanne, you engaged
actively with the Medical
Oncologist prior to the meeting
(helping get participants), during
the evening, and post meeting.
Well done and I’m sure this is only
the beginning with this Key
External Expert Medical Oncologist
Nominated by Theo Antonopoulos
National Oncology Sales Manager

4. You have been awarded for
successfully demonstrating the
GSK Expectation Team Work
SITUATION: Susanne did a
fantastic handover job on my
return from maternity leave. Even
though she was returning to her
GP role, she continued to keep me
updated with field intelligence
relating to the Oncology business
uncovered during her retail
pharmacy visits. ACTION: Susanne
was uncovered pertinent
information regarding supply of
key competitor stock to a key
account. RESULT: This
information has enabled me to go
uncover key treatment and
prescribing information. Given
IMS competitor data is not broken
down to store level, Susanne’s
information has saved invaluable
time and aided in targeting the
right customer in a timely manner
Nominated by Sascha Newmarch
Oncology Specialist Rep

5. You have been awarded for
successfully demonstrating the
GSK Expectation Team Work
SITUATION: Susanne is my GSK
territory buddy and diligently
collects valuable territory
information on our customers.
ACTION: She shares these
valuable insights with her team
colleagues and importantly
updates our CRM details as
well. RESULT: Due to her
ongoing diligence she greatly
assists her territory buddies in
accessing customers and
maintaining accurate records.
Well done Susanne, many
thanks for your efforts and
great business acumen
Nominated by Franca Spizzo
GP Representative

6. You have been awarded for
successfully demonstrating the
GSK Expectation Team Work
SITUATION: A very busy time a
the end of the year. ACTION:
Excellent teamwork and
communication in completing
the SA GSK business plan.
RESULT: Excellent preparation
for next year in a business
planning sense.
Nominated by Lindsay Prodea
GP Representative

7. You have been awarded for
successfully demonstrating the
GSK Expectation Team Work
SITUATION: The SA GSK Team were
instructed to organise 7 meetings for a
new product in a very short time
frame, requiring the team to liaise with
venues, specialists and filling out a lot
of different forms (speaker request
forms, etc). ACTION: As the other
members of the GSK Team had been
called away to various training sessions
in Melbourne which were very time
consuming, Susanne volunteered a
large amount of her own time to
contact venues, organise forms, and
liaise with the Urology Specialist Rep to
ensure that there were specialist
speakers for these meetings
RESULT: In taking on this extra
responsibility, a huge amount of time
was saved for the other team
members. This was especially
appreciated considering that it was at
the end of Susanne’s role in the GSK
team before she moved to Oncology,
and therefore she fit this in around all
of the other handover procedures she
was required to do – Thanks Susanne!
Nominated by Lindsay Prodea
GP Representative

8. You have been awarded for
successfully demonstrating the
GSK Expectation Team Work
SUSANNE: Thank you for your
hard work in help out the SA
GSK team by populating the
new business plan template
with brand strategies & also
inserting all of the information
from our brainstorm session
around SWOT analysis and
tactics for 2011. This would
have taken you several hours
and has saved a large amount
of work for Kristian and myself
so that we can now update it
with our territory specific
tactics. At such a busy time of
year, your help is greatly
appreciated
Nominated by Lindsay Prodea
GP Representative