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1. Nitin Giri/07/07/2021
QUALITY5YEARSSTRATEGIC PLAN
JULY 2021

2. Agenda
Understanding Strategy
Making it unique
Making it winning

3. Key Components
• Owning a right products as per customer needs
Scope
• Customer satisfaction and New Business
Objective
• Flawless launch of new jointing technologies in various applications at
Indian market
Advantage

4. Locations
 Supplier Quality
 Plant Quality
 Customer Quality
Areas
 Supplier Development
 Process Performance
 Preventive Approach
Quality Management System and
Compliance
 Certification
 Quality Mind-set
 Audits
 Risk Mitigation
Customer Satisfaction
 Customer Awards
 New customer addition
Scope

5. Locations
 Supplier Quality
 Plant Quality
 Customer Quality
Areas
 Supplier Development
 Process Performance
 Preventive Approach
Quality Management System and
Compliance
 Certification
 Quality Mind-set
 Audits
 Risk Mitigation
Customer Satisfaction
 Customer Awards
 New customer addition
Scope

6. Objective
Becoming Customer
“First Choice”
Through
Surpassing the
Customer Specific
Requirements
World Class
Manufacturing
Satisfying Customer
Via fulfilling of
implied needs on
product

7. Advantages – Uniqueness
Product design capabilities
Testing & Validation facilities
Process control – Automation
Out flow quality control
Zero defect culture and performance
Direct supply to OEM
Customer delight by providing engineered solutions on any application issues

8. Quality Strategy Road Map 2021-2026
Key Drivers 2021 2022 2023 2024 2025 2026
Quality Management System
ISO 9001 & IATF
Certification
2ND PLANT IATF 16949 Certification
1st Plant Re-
certification audit
Surveillance Audit Surveillance Audit
Quality Mind-Set
New Team Learning
Phase
Quality Report Out
Training
Effectiveness
Quality Week
Set “ Q “Target
Competition
On “ Q “ Target
QMS Lead Training
Project
Process Performance
Internal PPM :900
COPQ : 0.003%
3 Sigma 4 Sigma 5 Sigma 6 Sigma 6 Sigma
Audit IQA IQA IQA IQA IQA IQA
Supplier Localization 10% 20% 30% 50% 75% 100%
Preventive Approach Pokayoke Core Tool Workshop Ind. 4.0 Automation Drive
Adopt New
Technology
Adopt New
Technology
Out Flow Quality Control Customer PPM : 0 EOL EOL Auto Inspection Drive
Change Management
Change Review
Meeting
Kick-off OCS handover OCS Audit OCS Audit
Adopt New
Technology
Adopt New
Technology
Problem Solving Method Monthly Review Monthly Review Monthly Review Monthly Review Monthly Review Monthly Review
Customer Satisfaction &
New Business
Award + New business Award + New business
Award + New
business + New
Customer
Award + New business
+ New Customer
Award + New
business + New
Customer
Award + New
business + New
Customer

9. We Always Try To Serve Better To Our Customer
Thank You !