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Chapter 6

Obtaining Information and Intelligence




                                Hess 6-1
Introduction
• Knowledge obtained through questioning and physical
  evidence is equally important
• Questioning can provide leads for finding physical
  evidence
• Confession must be supported by physical evidence or
  other corroboration




                                             Hess 6-2
Sources of Information
OVERVIEW
• Three primary sources of information are available
   
       Reports, records and databases
      People who are not suspects in a crime but who know
       something about the crime
      Suspects in the crime




                                                 Hess 6-3
Sources of Information
REPORTS, RECORDS AND DATABASES
•   Local resources
•   Auto track systems
•   Caller ID
•   Pen registers
•   Dialed number recorders (DNRs)
•   State and federal resources

                                     Hess 6-4
Sources of Information
THE INTERNET
• Extremely valuable source of information
VICTIMS, COMPLAINTS AND WITNESSES
• Neighborhood canvass
• Knock and talk
• A caution



                                             Hess 6-5
Sources of Information
INFORMANTS
• Confidential informants
• Establishing reliability
SUSPECTS
• Directly or indirectly connected with a crime
• Field interviews



                                                  Hess 6-6
Interviewing and Interrogating
OVERVIEW
• Information is obtained continuously throughout an
  investigation
• Interview
     Not suspects but know something of value
• Interrogation
   
       Suspected of direct or indirect involvement


                                                     Hess 6-7
Interviewing and Interrogating
CHARACTERISTICS OF EFFECTIVE
   INTERVIEWER/INTERROGATOR
• Adaptable and culturally adroit
• Knowledgeable about
  elements of crime
ENHANCING COMMUNICATION
• Emotional barriers
• Other barriers
                                    Hess 6-8
Interviewing and Interrogating
EFFECTIVE QUESTIONING TECHNIQUES
• Two basic requirements
    
        Listen
       Observe
• Types of questions: direct, indirect, closed-ended,
  open-ended and leading
• Recording and videotaping interviews and
  interrogations

                                                Hess 6-9
The Interview
OVERVIEW
• Establish priority of obtaining statements
• Main sources of information
    
        Complainant, the victim and witnesses
• In most cases, interview complainants first
• Record both positive and negative information



                                                Hess 6-10
The Interview
ADVANCE PLANNING
• Review reports about the case
• Anticipate how people will respond
SELECTING THE TIME AND PLACE
• Ensure scene is safe and determine complainant
• Witnesses recall details best immediately



                                            Hess 6-11
The Interview
BEGINNING THE INTERVIEW
• Friendly but professional
• Show your credentials
ESTABLISHING RAPPORT
• Understanding
• Careful listening
• Enhance rapport

                                 Hess 6-12
The Interview
NETWORKING AN INTERVIEW
• Establishes relationships
• Understand networks in your jurisdiction
RELUCTANT INTERVIEWEES
• Logical approach
• Emotional approach



                                             Hess 6-13
The Interview
THE COGNITIVE INTERVIEW
• Tries to get the interviewee to recall scene mentally
• Secluded, quiet place free of distractions
• Reconstruct the circumstances
TESTIMONIAL HEARSAY
• Includes prior testimony
• Statements made as a result of police interrogation

                                               Hess 6-14
The Interview
STATEMENTS
• Legal narrative
• Description of events related to a crime
• Formal, detailed account
CLOSING THE INTERVIEW
• Thank the person for cooperating



                                             Hess 6-15
The Interrogation
THE MIRANDA WARNING
•   When Miranda does not apply
•   Waiving the rights
•   The effects of Miranda
•   Miranda challenged
“QUESTION FIRST” OR “BEACHHEADING”
• Found unconstitutional

                                     Hess 6-16
The Interrogation
INTERPLAY OF 4TH AND 5TH AMENDMENTS
• Public safety exception
• Right to counsel under the Fifth and Sixth
  Amendments
FOREIGN NATIONALS
• Vienna Convention Treaty, signed in 1963
• Diplomatic immunity


                                               Hess 6-17
The Interrogation
SELECTING THE TIME AND PLACE
• Ideal conditions exist at the police station
• Many opinions on furnishings
STARTING THE INTERROGATION
• Show that you are in command
• Watch nonverbal communication



                                                 Hess 6-18
The Interrogation
ESTABLISHING RAPPORT
• Show that cooperation is desirable
APPROACHES TO INTERROGATION
•   Inquiring directly or indirectly and forcing responses
•   Deflating or inflating the ego and projecting the blame
•   Rationalizing and combining approaches
•   Minimizing or maximizing the crime

                                                 Hess 6-19
The Interrogation
USING PERSUASION
• Make suspect comfortable
• Investigative questionnaires
ETHICS AND THE USE OF DECEPTION
• Limited officially sanctioned deception
• Interrogatory deception
• Professional behavior remains important

                                            Hess 6-20
The Interrogation
THIRD-DEGREE TACTICS
• Physical force
• Mental or psychological abuse
ADMISSIONS AND CONFESSIONS
• Voluntary nature of the confession is essential
• Bruton rule
• Adoptive admission

                                               Hess 6-21
Questioning Children and Juveniles
CONSIDERATIONS
•   Special considerations exist
•   First step is to build rapport
•   Must obtain parental permission
•   Topics of inquiry may hinder interview
•   Do not underrate young people’s intelligence or
    cleverness


                                               Hess 6-22
Evaluating and Corroborating Information
BREAKING A “PAT” STORY
 • Repeats it word for word innumerable times
 • Difficult to repeat lies consistently
 • Story becomes distorted with mistakes and
   exaggerations
 • Ask questions that require slightly different answers



                                                Hess 6-23
Scientific Aids to Obtaining
       and Evaluating Information
POLYGRAPH AND VOICE STRESS TESTS
• Records several measurements
  on a visible graph
   
       Respiration
   
       Depth of breathing
   
       Skin’s electrical
   resistance
   
       Blood pressure
      Pulse                       Hess 6-24
Use of Psychics and Profilers
SOURCES FOR LEADS
•   Psychics popularized by television
•   Use of psychics in investigations is controversial
•   Profilers are more commonly accepted
•   Profiling combines art and science




                                                  Hess 6-25
Sharing Information
INTERAGENCY COMPATABILITY
• Obstacles to overcome
• Some sharing efforts
   
      One DOJ initiative
   
      Law Enforcement National
   Data Exchange (N-DEx)
   
      CrimeCog



                                  Hess 6-26
Information versus Intelligence
DATA VALUE
•   Information is simply data
•   Data must have value
•   Information plus analysis
•   Applying analytical skills




                                  Hess 6-27
Summary
• The ultimate goal of interviewing and interrogating is to
  determine the truth
• Two basic requirements to obtain information are to
  listen and to observe
• Interview anyone other than a suspect who has
  information about the case
• Special considerations are also observed when
  questioning children and youths
• You can sometimes use scientific aids
                                               Hess 6-28

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Chapter 06

  • 1. Chapter 6 Obtaining Information and Intelligence Hess 6-1
  • 2. Introduction • Knowledge obtained through questioning and physical evidence is equally important • Questioning can provide leads for finding physical evidence • Confession must be supported by physical evidence or other corroboration Hess 6-2
  • 3. Sources of Information OVERVIEW • Three primary sources of information are available  Reports, records and databases  People who are not suspects in a crime but who know something about the crime  Suspects in the crime Hess 6-3
  • 4. Sources of Information REPORTS, RECORDS AND DATABASES • Local resources • Auto track systems • Caller ID • Pen registers • Dialed number recorders (DNRs) • State and federal resources Hess 6-4
  • 5. Sources of Information THE INTERNET • Extremely valuable source of information VICTIMS, COMPLAINTS AND WITNESSES • Neighborhood canvass • Knock and talk • A caution Hess 6-5
  • 6. Sources of Information INFORMANTS • Confidential informants • Establishing reliability SUSPECTS • Directly or indirectly connected with a crime • Field interviews Hess 6-6
  • 7. Interviewing and Interrogating OVERVIEW • Information is obtained continuously throughout an investigation • Interview  Not suspects but know something of value • Interrogation  Suspected of direct or indirect involvement Hess 6-7
  • 8. Interviewing and Interrogating CHARACTERISTICS OF EFFECTIVE INTERVIEWER/INTERROGATOR • Adaptable and culturally adroit • Knowledgeable about elements of crime ENHANCING COMMUNICATION • Emotional barriers • Other barriers Hess 6-8
  • 9. Interviewing and Interrogating EFFECTIVE QUESTIONING TECHNIQUES • Two basic requirements  Listen  Observe • Types of questions: direct, indirect, closed-ended, open-ended and leading • Recording and videotaping interviews and interrogations Hess 6-9
  • 10. The Interview OVERVIEW • Establish priority of obtaining statements • Main sources of information  Complainant, the victim and witnesses • In most cases, interview complainants first • Record both positive and negative information Hess 6-10
  • 11. The Interview ADVANCE PLANNING • Review reports about the case • Anticipate how people will respond SELECTING THE TIME AND PLACE • Ensure scene is safe and determine complainant • Witnesses recall details best immediately Hess 6-11
  • 12. The Interview BEGINNING THE INTERVIEW • Friendly but professional • Show your credentials ESTABLISHING RAPPORT • Understanding • Careful listening • Enhance rapport Hess 6-12
  • 13. The Interview NETWORKING AN INTERVIEW • Establishes relationships • Understand networks in your jurisdiction RELUCTANT INTERVIEWEES • Logical approach • Emotional approach Hess 6-13
  • 14. The Interview THE COGNITIVE INTERVIEW • Tries to get the interviewee to recall scene mentally • Secluded, quiet place free of distractions • Reconstruct the circumstances TESTIMONIAL HEARSAY • Includes prior testimony • Statements made as a result of police interrogation Hess 6-14
  • 15. The Interview STATEMENTS • Legal narrative • Description of events related to a crime • Formal, detailed account CLOSING THE INTERVIEW • Thank the person for cooperating Hess 6-15
  • 16. The Interrogation THE MIRANDA WARNING • When Miranda does not apply • Waiving the rights • The effects of Miranda • Miranda challenged “QUESTION FIRST” OR “BEACHHEADING” • Found unconstitutional Hess 6-16
  • 17. The Interrogation INTERPLAY OF 4TH AND 5TH AMENDMENTS • Public safety exception • Right to counsel under the Fifth and Sixth Amendments FOREIGN NATIONALS • Vienna Convention Treaty, signed in 1963 • Diplomatic immunity Hess 6-17
  • 18. The Interrogation SELECTING THE TIME AND PLACE • Ideal conditions exist at the police station • Many opinions on furnishings STARTING THE INTERROGATION • Show that you are in command • Watch nonverbal communication Hess 6-18
  • 19. The Interrogation ESTABLISHING RAPPORT • Show that cooperation is desirable APPROACHES TO INTERROGATION • Inquiring directly or indirectly and forcing responses • Deflating or inflating the ego and projecting the blame • Rationalizing and combining approaches • Minimizing or maximizing the crime Hess 6-19
  • 20. The Interrogation USING PERSUASION • Make suspect comfortable • Investigative questionnaires ETHICS AND THE USE OF DECEPTION • Limited officially sanctioned deception • Interrogatory deception • Professional behavior remains important Hess 6-20
  • 21. The Interrogation THIRD-DEGREE TACTICS • Physical force • Mental or psychological abuse ADMISSIONS AND CONFESSIONS • Voluntary nature of the confession is essential • Bruton rule • Adoptive admission Hess 6-21
  • 22. Questioning Children and Juveniles CONSIDERATIONS • Special considerations exist • First step is to build rapport • Must obtain parental permission • Topics of inquiry may hinder interview • Do not underrate young people’s intelligence or cleverness Hess 6-22
  • 23. Evaluating and Corroborating Information BREAKING A “PAT” STORY • Repeats it word for word innumerable times • Difficult to repeat lies consistently • Story becomes distorted with mistakes and exaggerations • Ask questions that require slightly different answers Hess 6-23
  • 24. Scientific Aids to Obtaining and Evaluating Information POLYGRAPH AND VOICE STRESS TESTS • Records several measurements on a visible graph  Respiration  Depth of breathing  Skin’s electrical resistance  Blood pressure  Pulse Hess 6-24
  • 25. Use of Psychics and Profilers SOURCES FOR LEADS • Psychics popularized by television • Use of psychics in investigations is controversial • Profilers are more commonly accepted • Profiling combines art and science Hess 6-25
  • 26. Sharing Information INTERAGENCY COMPATABILITY • Obstacles to overcome • Some sharing efforts  One DOJ initiative  Law Enforcement National Data Exchange (N-DEx)  CrimeCog Hess 6-26
  • 27. Information versus Intelligence DATA VALUE • Information is simply data • Data must have value • Information plus analysis • Applying analytical skills Hess 6-27
  • 28. Summary • The ultimate goal of interviewing and interrogating is to determine the truth • Two basic requirements to obtain information are to listen and to observe • Interview anyone other than a suspect who has information about the case • Special considerations are also observed when questioning children and youths • You can sometimes use scientific aids Hess 6-28