Three primary sources of information are available: reports and records, witnesses who are not suspects, and suspects. Effective questioning requires listening and observing. Information is obtained through interviews with witnesses and interrogations with suspects, following proper legal procedures and ethical standards. The goal is to determine the truth by collecting and corroborating information from multiple sources.
Learning Objective:
Identify the sources of information that are available to investigators.
Important sources of information include (1) reports, records and databases, including those found on the Internet; (2) people who are not suspects in a crime but who know something about the crime or those involved; and (3) suspects in the crime.
Learning Objective:
Explain what the goal of interviewing and interrogation is.
The ultimate goal of interviewing and interrogating is to determine the truth, that is, to identify those responsible for a crime and to eliminate the innocent from suspicion.
Building trust with citizens, including children, is important for law enforcement. The ability to communicate with individuals from diverse populations—various ages, ethnicities, socioeconomic groups, and so forth—is a critical skill for effective investigators.
San Diego/ZUMA Press, Inc/Alamy
Learning Objective:
Explain the different types of questions used during interviews and interrogations and when to use each.
Ask direct questions and open-ended questions liberally. Asking leading questions can also be a useful interrogation technique. Use indirect questions and closed-ended questions sparingly.
Learning Objective:
Describe how to conduct interviews when multiple people are at the scene.
Interview witnesses separately if possible. Interview the victim or complainant first, then eyewitnesses and then people who did not actually see the crime but who have relevant information.
Learning Objective:
Compare and contrast the approaches used to appeal to reluctant interviewees.
Appeal to a reluctant interviewee’s reason or emotions.
Learning Objective:
Explain what the Miranda warning is and when it must be given.
The Miranda warning informs suspects of their Fifth Amendment rights. Give the Miranda warning to every suspect you interrogate about a crime if you
have them in custody.
Learning Objective:
Describe the various techniques used in an interrogation.
Interrogation techniques include inquiring directly or indirectly, forcing responses, deflating or inflating the ego, minimizing or maximizing the crime, projecting the blame, rationalizing and combining approaches.
Learning Objective:
Explain what significance a confession has in an investigation.
A confession is only one part of an investigation. Corroborate it with independent evidence.
Learning Objective:
Describe what a polygraph is, its role in investigation, and the acceptability of its results in court.
The polygraph is an instrument used to verify the truth, not a substitute for investigating and questioning. Although the results are not presently admissible in court, any confession obtained as a result of a polygraph test is admissible.
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Computerized polygraphy eliminates most of the mechanical equipment, replacing it with a virtual graph on a computer monitor. The graph can be printed, if desired. In computerized polygraph systems, the software analyzes physiological changes and reports the probability that the person has answered the question truthfully.
Sproetniek/Getty Images
Collaboration between law enforcement agencies is often required for the successful investigation of a crime. Here an ATF and an FBI agent look at a nail found outside of a nightclub that was bombed the previous night. The explosion injured five people. A second bomb was found by police and was detonated at the site.
Chappell, T./Reuters
Learning Objective:
Differentiate between information and intelligence.
Information or data is not intelligence. Information plus analysis is intelligence.
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Figure 6.7 The intelligence process.
Source: Intelligence-led policing: The new intelligence architecture. Washington, DC: Bureau of Justice Assistance, September 2005, p. 6.