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Waste Control Tower Presentation
Larry O’Brien and Luke Read
1st February 2017
1
Introduction to Control Towers
Waste Control Tower Demo
Who are we?
2
3
4 Q&A
Cross-process
Self-
service
Analytics
Procurement
Supply Chain
Sales & Distribution
FinanceHuman Resources
GRC
IT
Maintenance
Cross-process
Self-service
Analytics
Every Angle fills the GAP
Executive Management
Business Suite
Any DB
Operational management
Control lists,
Action lists
Exception lists
Process
Performance
Indicators
Operational Execution
Business IT Systems
Corporate Business
Intelligence system
Key
Performance
Indicators
SE 16 SQVI ABAP
1/1
Maintainable?
Expert dependent?
Scalable?
Reliable?
Secure?
(Hidden) costs?
RISK
We’re Not Just Another BI Tool…
Executive Management
Business Suite
Any DB
Corporate BI and
Reporting systems
Key
Performance
Indicators
Operational management
Control lists,
Action lists
Exception lists
Process
Performance
Indicators
Operational Execution
Business IT Systems
Control
Performance
Asset
utilization
Supplier
performance
Cost-to-serve
Working
capital
(inventory /
cash)
Customer
service
Employee
productivity &
engagement
Data integrity
Conformance
&
Compliance
Understand
Issues
Plant
Maintenance
Supply ChainProcurement Finance People
Risk &
Compliance
Master DataOrder to
Cash
ImproveOutcomes
Return on
human
capital
Revenue Expense
Return on
fixed
capital
Return on
working
capital
Reporting
and
accuracy
Operational
risk
Economic value
Profit margin Capital efficiency Corporate control
The value of
KNOW MORE.
We empower businesses to know more and act faster.
Built-in intelligence
Additional status,
root cause and
calculated fields
ACT FASTER.
Plug-and-play
install
100’s of ready-to-use-
templates
Removal of
data complexity
Natural business
language
Enhance understanding of issues by… Empower immediate action through…
Real self-service
reporting & analysis
Actionable insight
Utilities & Energy
Discrete Manufacturing
Wholesale, Retail
& Fashion
Food, Pharma
& Chemicals
2
Who are we?
Waste Control Tower Demo
Introduction to Control Towers
1
3
4 Q&A
UNDERSTAND
ISSUES & ACT
Our built-in intelligence and insight
empowers business users to understand
the root cause of issues and their impact.
Most BI tools =
analysis of planes that have
landed
It’s hindsight;
lag measures
Understanding complex supply chains requires more than reports
SO
SO
SO
SO
SO
SO
PO
Another plant
PO
Shipment
WO
WOWO
WO
WO
WO
WO
WOWO
WO
WO
WO
WO
Landed Planes = Closed + Paid Orders = History
Planes to land / depart = Open + Planned Orders = Current + Future
Hindsight
Insight you can act on
Why 1?
Main reason for delays and
waiting is missing parts
Every Angle Understands:
Identifies the root causes, rather than just reporting on the
symptoms
Issue:
Waiting times in assembly lines must reduce
Why 2?
Warehouse seems unable to
deliver the parts on time
Why 3?
Parts are recieved into the
warehouse late
Why 4?
Delayed parts all seem to be
in-house produced components
Why 5?
Subassembly production has
backlog
More than just reporting:
The difference between Data and Actionable Insight
Issue: Waiting times in production must reduce.
DATA
• We have 100
production
items in backlog
INSIGHT
• The cause of the backlog of
50 items is due to late
delivery of the parts by
suppliers
• The cause for 30 items is the
fact that the lead times in
SAP are not correct.
• 20 of the items are all made
on the same work center
which responsible for delays.
INFORMATION
• The main
reason for delay
is failure to
arrive on line
with the
production
schedule
‘ACTIONABLE INSIGHT’
• Work with suppliers to
improve delivery
performance of the
purchased parts.
• Correct the lead times on
the materials master and
vendor info records
• Start improvement team on
this work center.
Why? Production backlog causes waiting times in assembly lines.
Question: How can we reduce and control the backlog in production?
Do we have
enough
resource
coverage?
How much
money have we
lost due to
misallocated
discounts?
Are we buying
things we don’t
need? Can we
delay any
purchases?
What is
causing
backorders?
Understand
Issuesand
Act
What is the
likely service
level of open
orders?
Do we have any
bottlenecks affecting
our ability to supply
current & future
demand?
Do we have
enough
incoming
supply?
What purchase
orders will affect
customer service
if they are late?
Will our assets
be operational
when we need
them?
How much
cash is tied
up in excess
inventory?
Are we
retaining our
best people?
How accurate is
our master and
transactional
data?
Are we exposed
to any
Segregation of
Duty risks?
Plant
Maintenance
Supply ChainProcurement Finance Human
Resources
Risk &
Compliance
ITOrder to
Cash
We provide understanding - for all personas and all processes
CONTROL
PROCESSES
UNDERSTAND
ISSUES & ACT
Unique cross-process intelligence
and self-service actionable insight
enables cross-process control.
Control
IMPROVE
OUTCOMES
• CUSTOMER SERVICE
• RESPONSIVENESS
• WASTE
• INVENTORY (WORKING CAPITAL)
• COMPLIANCE
• COST-TO-SERVE
CONTROL
PROCESSES
UNDERSTAND
ISSUES & ACT
IMPROVE
OUTCOMES
CONTROL
PROCESSES
UNDERSTAND
ISSUES & ACT
- Cross-process
Performance KPIs
-Action lists
-Exception lists
-Control lists
- Business
Performance KPIs
3
Who are we?
Introduction to Control Towers
Waste Control Tower Demo
1
2
4 Q&A
Waste Control Tower Demo
4
Who are we?
Introduction to Control Towers
Q&A
1
2
3 Waste Control Tower Demo
Any Questions?

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Waste Control Tower

  • 1. Waste Control Tower Presentation Larry O’Brien and Luke Read 1st February 2017
  • 2. 1 Introduction to Control Towers Waste Control Tower Demo Who are we? 2 3 4 Q&A
  • 3. Cross-process Self- service Analytics Procurement Supply Chain Sales & Distribution FinanceHuman Resources GRC IT Maintenance Cross-process Self-service Analytics
  • 4. Every Angle fills the GAP Executive Management Business Suite Any DB Operational management Control lists, Action lists Exception lists Process Performance Indicators Operational Execution Business IT Systems Corporate Business Intelligence system Key Performance Indicators SE 16 SQVI ABAP 1/1 Maintainable? Expert dependent? Scalable? Reliable? Secure? (Hidden) costs? RISK
  • 5. We’re Not Just Another BI Tool… Executive Management Business Suite Any DB Corporate BI and Reporting systems Key Performance Indicators Operational management Control lists, Action lists Exception lists Process Performance Indicators Operational Execution Business IT Systems
  • 6. Control Performance Asset utilization Supplier performance Cost-to-serve Working capital (inventory / cash) Customer service Employee productivity & engagement Data integrity Conformance & Compliance Understand Issues Plant Maintenance Supply ChainProcurement Finance People Risk & Compliance Master DataOrder to Cash ImproveOutcomes Return on human capital Revenue Expense Return on fixed capital Return on working capital Reporting and accuracy Operational risk Economic value Profit margin Capital efficiency Corporate control The value of
  • 7. KNOW MORE. We empower businesses to know more and act faster. Built-in intelligence Additional status, root cause and calculated fields ACT FASTER. Plug-and-play install 100’s of ready-to-use- templates Removal of data complexity Natural business language Enhance understanding of issues by… Empower immediate action through… Real self-service reporting & analysis Actionable insight
  • 8. Utilities & Energy Discrete Manufacturing Wholesale, Retail & Fashion Food, Pharma & Chemicals
  • 9. 2 Who are we? Waste Control Tower Demo Introduction to Control Towers 1 3 4 Q&A
  • 10. UNDERSTAND ISSUES & ACT Our built-in intelligence and insight empowers business users to understand the root cause of issues and their impact.
  • 11. Most BI tools = analysis of planes that have landed It’s hindsight; lag measures
  • 12. Understanding complex supply chains requires more than reports SO SO SO SO SO SO PO Another plant PO Shipment WO WOWO WO WO WO WO WOWO WO WO WO WO Landed Planes = Closed + Paid Orders = History Planes to land / depart = Open + Planned Orders = Current + Future Hindsight Insight you can act on
  • 13. Why 1? Main reason for delays and waiting is missing parts Every Angle Understands: Identifies the root causes, rather than just reporting on the symptoms Issue: Waiting times in assembly lines must reduce Why 2? Warehouse seems unable to deliver the parts on time Why 3? Parts are recieved into the warehouse late Why 4? Delayed parts all seem to be in-house produced components Why 5? Subassembly production has backlog
  • 14. More than just reporting: The difference between Data and Actionable Insight Issue: Waiting times in production must reduce. DATA • We have 100 production items in backlog INSIGHT • The cause of the backlog of 50 items is due to late delivery of the parts by suppliers • The cause for 30 items is the fact that the lead times in SAP are not correct. • 20 of the items are all made on the same work center which responsible for delays. INFORMATION • The main reason for delay is failure to arrive on line with the production schedule ‘ACTIONABLE INSIGHT’ • Work with suppliers to improve delivery performance of the purchased parts. • Correct the lead times on the materials master and vendor info records • Start improvement team on this work center. Why? Production backlog causes waiting times in assembly lines. Question: How can we reduce and control the backlog in production?
  • 15. Do we have enough resource coverage? How much money have we lost due to misallocated discounts? Are we buying things we don’t need? Can we delay any purchases? What is causing backorders? Understand Issuesand Act What is the likely service level of open orders? Do we have any bottlenecks affecting our ability to supply current & future demand? Do we have enough incoming supply? What purchase orders will affect customer service if they are late? Will our assets be operational when we need them? How much cash is tied up in excess inventory? Are we retaining our best people? How accurate is our master and transactional data? Are we exposed to any Segregation of Duty risks? Plant Maintenance Supply ChainProcurement Finance Human Resources Risk & Compliance ITOrder to Cash We provide understanding - for all personas and all processes
  • 16. CONTROL PROCESSES UNDERSTAND ISSUES & ACT Unique cross-process intelligence and self-service actionable insight enables cross-process control.
  • 18. IMPROVE OUTCOMES • CUSTOMER SERVICE • RESPONSIVENESS • WASTE • INVENTORY (WORKING CAPITAL) • COMPLIANCE • COST-TO-SERVE CONTROL PROCESSES UNDERSTAND ISSUES & ACT
  • 19. IMPROVE OUTCOMES CONTROL PROCESSES UNDERSTAND ISSUES & ACT - Cross-process Performance KPIs -Action lists -Exception lists -Control lists - Business Performance KPIs
  • 20. 3 Who are we? Introduction to Control Towers Waste Control Tower Demo 1 2 4 Q&A
  • 22. 4 Who are we? Introduction to Control Towers Q&A 1 2 3 Waste Control Tower Demo