The document provides an overview of Four Seasons Hotels and Resorts. It discusses the company's founding in 1961 in Toronto, Canada. It has since expanded to over 100 hotels worldwide. The summary highlights the company's continued global expansion through new hotel and resort openings planned for 2019, including locations in Greece, Thailand, India, Mexico, Spain, Canada, and the US. It also discusses the strategic expansion of Four Seasons' private residences portfolio.

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We should like to express our special thanks of gratitude to our teacher MR.
MARK MUKHERJEE as well as other respected person who gave us the golden
opportunity to do this wonderful project on the topic Hotel Survey. It also helps
us in doing a lots of research and we came to know about so many new things.
We found the activities is more important than anything. It has taught us the way
to understand the subject topic. We found it as a practical way to understand and
analysis the arguments and statement present in course we hope that we will get
more opportunities in the future so that we can understand the topics in easy and
efficient way.
ACKNOWLEDGEMENT

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Four Seasons Hotels Limited, trading as Four Seasons Hotels and
Resorts, is an international luxury hospitality company headquartered
in Toronto, Ontario, Canada. Four Seasons operates more than 100
hotels worldwide.
Since 2007 Bill Gates (through Cascade Investment) and Prince Al-
Waled Bin Talal have been majority owners of the company.
FOUR SEASON HOTEL OVERVIEW
Isadore Sharp

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Trade Name : Four Season Hotels and Resorts
Type : Private
Industry : Hospitality
Founded : March 21, 1961
Headquarters : Toronto, Ontario, Canada
Number of Location : 112 properties in 47 countries
Key People : Isadore Sharp (founder and chairman)
Revenue : US $-4.3 billion (2015)
Owner : Cascade Investment Kingdom Holding Company
Number of Employees : 45,000 (2018)
ABOUT FOUR SEASONS
HOTEL

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anadian businessman Isadore Sharp founded Four Seasons in 1960. While a
young architect working for his father, Sharp designed a motel for a family friend;
its success motivated him to try creating his own hotel. He bought a large parcel of
land in a run-down area of Toronto and planned a stopover for business travellers;
the Four Seasons Motor Hotel opened in 1961.
Four Seasons built more hotels, including the
1963 Inn on the Park, a $4 million two-story resort
hotel in suburban Toronto that housed Canada's first
discothèque.
Upscale luxury became part of the brand when the
company expanded to London. When a developer
approached Four Seasons about building a hotel in
London, Sharp planned it to compete with the city's
old-world, elite hotels, such as Claridge's and The
Connaught.The hotel opened in 1970.
Built in 1986, Four Seasons Hotel Austin is a nine-story
hotel on 2.3 acres of land on the Lady Bird Lake's north shore. In 1997, Four Seasons
Hotel Austin became the first hotel to have "a
high-speed wireless Internet network"
after Wayport, Inc. set it up there for testing
wireless Internet networks. The hotel
hosted Queen Elizabeth II in 1991 when she
visited Texas. It was acquired by Anbang
Insurance Group from the Blackstone
Group for $359.7 million in 2016.
Economic downturns in the early and mid-
2000s affected the company. When
the September 11 attacks caused the collapse
of the travel industry, Four Seasons refused to
cut room prices in order to preserve the perceived value of the brand, which caused
tension with property owners who were losing money. The company recovered, and
in 2007 it agreed to a buyout by Microsoft Chairman Bill Gates and Prince Al-Waleed
bin Talal of Saudi Arabia for $3.8 billion. The pair own 95 percent of the company, in
equal shares, and Sharp owns the rest.
C
HISTORY

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n 1974, cost overruns at the Four Seasons Hotel Vancouver nearly led the
company into bankruptcy. As a result, the company began shifting to its current,
management-only business model, eliminating costs associated with buying land
and buildings. The company went public in 1986. In
the 1990s, Four Seasons and Ritz-Carlton began
direct competition, with Ritz-Carlton emphasizing
a uniform look while Four Seasons emphasized
local architecture and styles with uniform service;
in the end Four Seasons gained market share.
Four Seasons has continued to add more hotels
and resorts to its portfolio, notably in China. It
opened a new hotel in Hangzhou in 2010
and Guangzhou, Beijing, and a second property
in Shanghai in 2012. In India, it has one hotel
in Mumbai.[17]
In 2013, it opened its first hotel in
Russia in the Lobanov-Rostovsky Palace in St.
Petersburg, and later opened a second hotel in Moscow. In Indonesia, it has one
hotel in Jakarta and another two in Bali.
October 2012, Four Seasons opened a new 259
room Toronto hotel in Yorkville, designed by
internationally known design firm Yabu
Pushelberg. The hotel includes an upscale
restaurant led by celebrity chef Daniel Boulud. It
was hailed by The Globe and Mail as "the renewal
of an iconic Canadian brand in its hometown". The
penthouse was bought by entrepreneur Robert
Österlund (founder of Xacti, LLC and Inbox.com)
for a Canadian record price of over $28 million.
In 2009, founder Sharp wrote a memoir titled Four
Seasons: The Story of Business Philosophy. It
contained a historical chronicle of the hotels since its
inception
I
GROWTH STORY

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CONTITENTS CITY
NORTH AMERICA
SAN FRANSISCO
ANGUILLA
BALTIMORE
BOSTON
FORT LAUDERDALE
LOS ANGELES
LOS CABOS AT COSTA PALMAS
MIAMI
MONTREAL
NAPA VALLEY
NASH VILLE
NEVIS
NEWYORK DOWNTOWN
ORLANDO
CENTRAL
&
SOUTH AMERICA
BELIZE
COSTA RICA
SAO PAULO
EUROPE
LONDON
MADRID
WORLDWIDE FOUR SEASON

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CONTITENTS CITY
ASIA & PACIFIC
BANGKOK
KUALA LUMPUR
KYOTO
SHANGHAI
TIANJIN
BANGALURU
MUMBAI
MIDDLE EAST
&
AFRICA
ABU DHABI
MARRAKESH

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Luxury hotel brand Four Seasons Hotels & Resorts is present in India through just
one hotel in Mumbai but the country is an important market for Four Seasons, said
chairman Isadore Sharp. The launch of their second hotel in Bengaluru and a
private residential project are important milestones for the company which will be
followed by hotel launches in Delhi and Goa and other major metro locations
eventually .
The Indian hospitality sector is robust and a testament to continuous innovation and
the highest standards of customer service, Sharp said.
Sharp said“We are delighted to partner with the Embassy Group as we expand our
horizons in this country. Our experience in Mumbai has demonstrated the natural
warmth and hospitality of India, a culture that matches Four Seasons perfectly. The
FOUR SEASONS IN INDIA

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Mumbai hotel is doing well and we are delighted to be part of this sector as we
prepare to take it to new heights,”
Sharp added that the Four Seasons brand could also be launched in other major
metro locations eventually and building a presence through the Four Seasons
brand takes time.
Sharp said “It is very expensive to build a Four Seasons hotel. There has to be an
economic justification. It takes time. Chains like Taj and Oberoi have been here for
years. A new hotel we start would take anywhere between 5-8 years, but we are in
this business for the long term. There are so many major cities here. Any city with
a population of over 5 million in India can certainly support a Four Seasons hotel.
Eventually we will be building hotels in all the major cities. Our project in Delhi is
starting again… there is a project we are working on in Goa, we are in talks for
Jaipur too.

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Economic growth is the increase in the inflation adjusted market value of the goods
and services produced by an economy over time. Economic growth of Four Season
Hotels are shown by Business Model,GDP forecast & Firm Analysis. As below -
ECONOMIC GROWTH

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The coming year will mark several significant new openings for Four Seasons
Hotels and Resorts, with the debut of nine new hotels and resorts around the
world, plus the continued expansion of its residential portfolio. The luxury
brand continues steady portfolio expansion with openings in new markets
and much-anticipated debut of first-ever standalone Private Residences in
London.
“Four Seasons is well positioned for continued success in 2019 with the steady and
strategic growth of our global portfolio,” says Christian Clerc, President, Worldwide
Hotel Operations, Four Seasons Hotels and Resorts. “Our portfolio continues to
grow at a healthy pace, as we focus on projects of the highest quality, in the
destinations where our guests want to be. We remain committed to offering the very
highest standards of hospitality as we expand with a diverse collection of
properties, including our entry in Greece and Spain, our first resort set within a
world class vineyard in Napa Valley, and the opening of our first standalone
residences in London.”
Clerc continues, “With a continued focus on our residential portfolio, we are
solidifying our market position as the world leader in luxury branded residential
offerings. Eight of the nine new anticipated openings this year include a residential
component, affirming the growing importance of branded residences to Four
Seasons growth strategy as well as luxury consumers who want to live with our
brand and make Four Seasons their home.”
Extensive Global Growth: 2019 Portfolio Openings
Now numbering 111 hotels and resorts in 47 countries – including recent openings
in Desroches Island, Seychelles; Kuala Lumpur, Malaysia; and São Paulo, Brazil –
Four Seasons is planning to open the following new hotels, resorts and private
residences in 2019:
 Four Seasons Astir Palace Hotel Athens – This project marks the long-awaited
entry of Four Seasons in Greece with the transformation of the famed Astir
Palace on the Athenian Riviera. The hotel will offer 303 rooms and bungalows
along three private beaches with three pools, a spa and seven restaurants and
lounges.
FUTURE PROJECTS

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 Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River –
The return of Four Seasons to Thailand’s capital is scheduled to open this year
as the fourth property in the company’s Four Seasons Thailand collection. The
all-new complex spans 9 acres and 200 metres of prime river frontage with
open courtyards, water features and works of art. Ballrooms offer stunning
river views and outdoor spaces that are ideal for grand weddings and
impressive events while three restaurants and a Latin American inspired social
club bring glamour to the riverside lifestyle. With 366 Private Residences and
299 rooms and suites, many with generous outdoor terraces, the property
brings the sophistication of a resort to the heart of Bangkok.
 Four Seasons Hotel and Private Residences Bengaluru at Embassy ONE –
Set in the heart of India’s technology hub as part of the prestigious new
Embassy ONE development, the property will feature 230 rooms, 105 Private
Residences and prime commercial retail space. Within the hotel, guests will
find warm and inviting restaurants featuring interactive live counters and
artisanal offerings. The outdoor pool in the lush landscaped private gardens
lends a resort-like ambience and the spa is an uplifting hideaway for modern
and holistic wellness solutions. Four Seasons Hotel Bengaluru joins its sister
property in Mumbai as the second Four Seasons in India.
 Four Seasons Resort and Residences Los Cabos at Costa Palmas – Just a
short flight from California, this oceanfront resort in the Baja Peninsula will
soon be home to the third Four Seasons in Mexico. Located on the East Cape
on a stunning, swimmable stretch of the Sea of Cortez, the resort will include
141 rooms as well as a selection of Private Residences with private yacht slips
and a Robert Trent Jones Jr. golf course, within the exclusive Costa Palmas
development.
 Four Seasons Hotel and Private Residences Madrid – A meticulous restoration
and conversion of several historic buildings in the heart of the city’s famed
Canalejas district is entering its final stages, with the 200 room Four Seasons
as the company’s first location in Spain. The property will also incorporate 22
beautifully appointed Private Residences.
 Four Seasons Hotel and Private Residences Montreal – The company’s fourth
property in Canada will open in the heart of Montreal’s best shopping
neighbourhood, within a development that will mark the city’s very best lifestyle
offerings. Guests can look forward to an all-new 169 room hotel and 18 Private
Residences connected to the new Holt Renfrew Ogilvy in the Golden Square
Mile neighbourhood, as well as the first Canadian restaurant by famed chef
Marcus Samuelsson.
 Four Seasons Resort and Residences Napa Valley – Glasses are already
being raised in anticipation of Four Seasons first resort immersed within an
estate winery, in partnership with acclaimed winemaker Thomas Rivers Brown,
that will be part of the all-new resort set among the mountains and vineyards of

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one of the world’s top wine-producing regions. Its 85 rooms and 20 residences
will extend the diverse Four Seasons California Collection as its eighth location
in the state.
 Four Seasons Hotel and Private Residences One Dalton Street, Boston – Four
Seasons will open its second property in Boston’s prestigious Back Bay
neighbourhood, steps from the city’s best cultural, sporting, and entertainment
outlets. This sleek, 61-storey skyscraper will be home to 215 hotel rooms and
160 Private Residences and will also include a Zuma restaurant, the renowned
Japanese Izakaya with outposts in London, Miami, New York and Las Vegas.
 Four Seasons Hotel Philadelphia at Comcast Center – The company’s return
to the city will showcase the future of hospitality in Philadelphia’s tallest
building. At 60 storeys and with 219 rooms, the property will showcase
advanced technologies from Comcast as well as world-class dining
experiences by top chefs Jean-Georges Vongerichten and Greg Vernick, and
florals by celebrated creative director Jeff Leatham.
Additional future projects recently announced include hotels, resorts and
residences in Dalian, China; Makkah, Saudi Arabia; Hanoi, Vietnam; and Caye
Chapel, Belize.
Enhancing Four Seasons Experience
Along with the openings of new hotels and resorts around the globe, Four Seasons
continues to enhance its existing portfolio through extensive renovations,
extensions, and complementary experiences at the properties guests have come to
know and love.
Just in time for winter 2019, Les Chalets du Mont d’Arbois, Megève, A Four
Seasons Hotel will debut alongside its sister property, Four Seasons Hotel Megève
which opened in December 2017. Guests in Megève can enjoy exceptional dining
experiences, with two Michelin-starred outlets including Le 1920 at Four Seasons
Hotel Megève, and Prima at Les Chalets du Mont d’Arbois, Megève, A Four
Seasons Hotel, which received its first Michelin Star earlier this year.
For those looking to make their time with Four Seasons more permanent, the
company will debut its first ever standalone residential project in London’s elegant
Mayfair neighbourhood with Twenty Grosvenor Square, A Four Seasons
Residence. Following a meticulous restoration, the project will open with 37
exquisite Private Residences as well as the very best onsite facilities and
amenities, including a private wine cellar, a spa with an 82 foot (25 metre)
swimming pool, a treatment suite with steam room and sauna, a state-of-the-art

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fitness centre, games room, a cinema, business suite, a garden room and private
landscaped gardens.
Strategic Expansion of Private Residences Portfolio
Four Seasons continues to expand its portfolio of Four Seasons Private
Residences and currently manages 41 residential properties in 19 countries. Four
Seasons residential portfolio contains more than 3,800 residential units globally
with a pipeline of more than $10 billion in real estate sales value.
In the next five years, Four Seasons residential portfolio is expected to double, with
more than 80% of all development projects including a residential component. The
company’s global portfolio is on track to exceed 7,000 homes, making Four
Seasons the world leader in luxury property management services. As one of the
only hospitality companies to also act as property managers, Four Seasons is able
to uphold its standards of quality and service for residents and create a truly
exceptional lifestyle – one of the primary reasons buyers pay a premium for a Four
Seasons branded residence.
Following the opening of Four Seasons standalone Private Residences at Twenty
Grosvenor Square this year, the brand will expand this exclusive collection with
standalone Private Residences in Marrakech, Los Angeles and San Francisco.

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