See how enterprise mobility can transform government improve the public service and citizen engagement. Visit www.sap.com/publicsector for more information

1. 10. Speedupservicedelivery.
10WaysEnterpriseMobilityCan
TransformGovernment
95%
85%
agreemobile
solutionscutcosts.
Over
85%
believemobile
solutionsadvance
publichealth.
Nearly
72%
Nearly
91%
saymobile
solutionsenhance
workforcesafety.
Mobiletechnologiesallowconstituentstoreportproblems
likeanobstructionintheroadwayviamessagesand
picturesthroughatextmessageoraposttoawebsite.
95%
Insteadofextendingtheconstruction
timelinetokeepinterstatelanesopen,the
MissouriDepartmentofTransportation
closedthelanesandusedmobileapps
andmapstohelpresidentsfindalternate
routes—thissavedthestate$100million.
Whenmunicipalworkersreceive
alertsaboutanewlyreported
potholeorbrokenwatermain,they
canrespondfasterbydownloading
relevantdocuments,includingGIS
mapsidentifyinggas,powerand
telecommunicationslines.
Timelyalertsandphotossentviacitizen
smartphonescanhelppolicetrack
gang-relatedactivity,includingwhen
agroupispushingintoanewterritory.
Indeveloping
countries,mobile
technologieshelp
providehealthcare
toindividualswho
wouldotherwise
havenoaccess.
“Forus,mobiletechnologyhashelpedenormouslywhen
itcomestosafety.Wecanlookupafamilyanddiscover
ifitisknowntousorotheragencies.Ifweidentifythat
therearegunsinthehouse…wewoulddefinitelyask
thepolicetoaccompanyus.”
—SheilaCrossen-Powell,Director,HanoverCountySocialServicesDepartment,Va.
“Ineducation,mobilesolutionsallowlearning
tobeextendedoutsideoftheclassroom.For
example,teacherscan‘flip’theclassroomand
haveinstructiondeliveredonlinetosaveclass
timeforpracticeandgroupdiscussion.”
—RespondenttoCDGEnterpriseMobilityResearchSurvey,2013
“Inhealthcareweareworkingtowardsbetterintegrationacrossthecontinuumofclinicalcarethroughpublichealth
andcommunityprograms.Mobilesolutionscanhelpushelpconsumersandstakeholdersmakeneededconnections
moreeffectively.”—RespondenttoCDGEnterpriseMobilityResearchSurvey,2013
>90%
?
Over
90%
saymobilesolutionsincrease
workforcesatisfactionduetothe
flexibilityofemployeesworking
anywhere,anytime.
ofpublicsectorstakeholderssee
positivechangesingovernment-citizen
relationshipsthankstomobilesolutions.
sawbasicgovernment
transactionsasan
areaofopportunityfor
mobilesolutions.
Nearly
73%
believemobilesolutions
willimprovepublicsafety
andemergencyresponse
performance.
Nearly
93%
saymobile
solutionsimprove
publiceducation.
*Data from this infographic is from a 2013 CDG research survey of 450 total respondents from Australia, India, Canada, the U.K., and the U.S. on the topic of enterprise mobility.
Formoreinformation,downloadtheCenterforDigitalGovernment(CDG)whitepaper,
“EnterpriseMobility:TransformingPublicServiceandCitizenEngagement”atwww.govtech.com/enterprise-mobility.
Real-timevehicletrackingandreportingimprovesrouteplanning
andtrafficcongestion;mobileparkingappshelpdriversfindopen
spots;andappscanprovidereal-timealertsandtraveltimes.
beep!
beep!
Nearly
80%
seemobile
solutions
improving
roadandtraffic
conditions.
80%
>85%
Over
90%
saymobilesolutions
increasetheproductivity
oftheirworkforce.
>90%
85%
5. Increaseemployeesafety.
6. Advancetransportation.
4. Improveproductivity.
3. Boostemployeesatisfaction.
2. Reducecosts.
1. Improvethegovernment-citizenrelationship.
7. Bolsterpublicsafety.
8. Improvepublichealth.
9. Enhanceeducation.
93%
72%
“unsanitary
food”
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