The bank of punjab.pptx

1. THE BANK OF PUNJAB
Present by:
Samina Khan
Iqra Subhan

2. INTRODUCTION
 Founded by tajammal hussain
 Network of over 587 branches
 BOP was established in 1989
 Status of a scheduled bank in 1994 by state bank
of pakistan
 The top 4 banks for handling home remittance
 Corporate banking, treasury operations, trade
and finance, scheduled banking and finance,
development banking, investment banking and
islamic banking

3. ORGANIZATIONAL STRUCTURE
President and
CEO
Chief
Financi
al
Officer
Chief
Legal
Officer
Chief of
Staff and
Strategy
Chief
Risk
Officer
Chief
Internal
Auditor
Chief
Consumer
and Digital
Banking
Chief
Corporate
Investment
Banking

4. ENTERPRISE WIDE CRM
 Setup an enterprise wide CRM
 Implementing biometric enabled pos terminals
 State of the art core banking system
 And integrated internet
 Mobile banking solution for the bank.
 Internet banking solution (scheduled banking)
 Mobile banking solution (mobile app for multiple
smart-phone brands)

5. BOP TECHNOLOGY SYSTEMS &
INTEGRATION REQUIREMENTS
 ATM switch phoenix (by TPS)
 Middleware rendezvous (RDV)
 SMS banking solution by m3-technologies
 Phoenix 1link (guarantee)
 IBFT (inter-bank funds transfer) and UBPS
(utility bills payment services).
 Decentralized cobol based core banking solution

6. DATABASE MANAGEMENT SYSTEM
 System upgrades (such as ATM
switch and core banking system)
 As branchless banking by inov8 is
based on ORACLE
 To internet banking
implementation.
 Planned to be implemented on a
phase-wise basis.
 Retail internet banking solution
 Smart-phone app based mobile
banking solution

7. BENEFITS OF USING APPLICATION
 The CRM (customer relationship manager)
 To pursue to use a single system
 Customer interactions (including internet
banking)
 Branch banking requests (payment order cheque
book etc
 Customer complaints and queries
 Centralized complaint management department

8.  Integration with rendezvous or phoenix
 Complete account statement
 Integrate with SMS alerts (by m3technologies)
and email system
 The vendors would be required to conduct a
comprehensive penetration

9. CONCLUSION
 It is the seventh largest commercial bank of the
country. It provides a wide range of banking
services
 BOP has long term rating of AA- and Short Term
rating of A.1+. Our strength of being present at
sub district level of Punjab has supported and
benefited us to the extent that today