Maximizing Effectiveness, Efficiency, and Staff Satisfaction: Real Possibility or Pie in the Sky? - Dr. Sarah Thompson
Presentation created by: Dr. Sarah Thompson Amidst an enduring period of fiscal restraint, there has been a marked increase in routine and crisis cases presenting to Canadian post-secondary counselling centres. Various approaches have been taken to solving this problem including soft and hard session caps, increased time between therapy sessions, increased wait times, and discussions of outsourcing counselling. This presentation outlined approaches at Ryerson’s Centre for Student Development and Counselling (CSDC) to transforming student development and mental health care. Through a systematic review of structures, staffing, and systems, and through individual and team self-reflection, we are developing, piloting and strengthening our capacities across eight key sub-systems to create an integrated, proactive, and transformative developmental model of interventions that fosters student well-being and health.
