2. Introduction
• A booming logistics sector is sometimes regarded as a
mark of both financial and technological ability
Physical resources managed in logistics include things
like nourishment, supplies, animals, equipment, and
liquids. The combined operation of data flow, material
handling, manufacture, packaging, inventory, shipping,
warehousing, and frequent security is typically
required for the logistics of physical goods. In
logistics for both import and export, minimizing the
usage of natural resources is a typical driving forces.
Even though company logistics encompass an extensive
variety of activities, the traditional operations
management study on logistics mostly focuses on the
planning of transportation, inventory, and premises.
3. Industry Profile
Customers should be
happy with the
services provided by
logistics management.
Several items and
commodities are
required for the day-
to-day operation of
the logistics cycle.
Material handling and
packaging is one
among five
interconnected
logistics functions.
Material handling
deals with the flow
of
material/commodities
inside the storage
area, as well as the
transportation of
goods from one
location to another
of each facility.
Packaging is an
essential part of
materials handling
because it protects
materials and goods
throughout
distribution and
movement.
4. Company Profile
• ABT Limited is majorly in null business for the
last 92 years and currently, company operations
are active. Mahalingam Manickam, who was
appointed on October 1, 1985, is the director who
has served the board for the longest. More than
37 years have passed since Mahalingam Manickam
joined the board.
5. Theoretical Background of
Study
• Material handling: Material handling is a crucial aspect of the manufacturing
industry, performed by production workers and dedicated “material moving machine
operators.” It involves selecting safe and suitable equipment to transport various
products in various industrial contexts, such as transporting construction materials
or loading goods onto vehicles. The primary goal is to increase efficiency, manage
material flow, provide better service delivery, and promote safety in material
handling. Modern manufacturing plants operate on assembly line principles, with the
finished product emerging at the end of the process. This strategy is used by vehicle
manufacturing companies like Maruti Udyog.Storage : Transporting, storing,
controlling, enumerating, and protecting items at any stage of manufacturing,
distribution, consumption, or disposal requires a broad range of tools, trucks,
storage units, appliances, and accessories. Storage, engineered systems, industrial
trucks, and bulk material handling are the four categories.
• Packaging: The science, art, and technology of enclosing or protecting
products/materials for distribution, storage, sale, and use are known as packaging.
Packaging is often considered a consumer product with a marketing focus and as an
industrial product with a logistics focus. Packaging is a container in which the
product is delivered to the end-user and is part of the product’s presentation that
lasts until the customer takes it from the retail outlet.
6. Statement of Problem
• Statement of the problem The organization faces
challenges in material handling, storage, and
packaging processes, causing inefficiencies,
increased costs, and reduced customer
satisfaction. To optimize these processes and
improve operational efficiency, it is crucial to
identify and address these shortcomings. This
will lead to improved performance, reduced costs,
and better customer satisfaction.
7. Objective
• Objectives of the Study The main objectives of this study are
mentioned below:To determine the best utilization of storage
space and identify opportunities to maximize vertical space
utilization.To identify ways to optimize packaging processes and
materials to reduce costs.Improving inventory accuracy, reducing
stockouts, and optimizing inventory levels.To identify
opportunities to reduce manual handling and streamline material
flow.To identify and address challenges related to product
safety and quality during handling, packaging, and storage.To
identify and mitigate potential safety hazards and ergonomic
challenges in material handling and storage operations.To
identify areas for improvement that directly impact customer
satisfaction.
8. Hypotheses
• Courier services organizations can boost
productivity and reduce labor expenses by
implementing automated material handling
technologies. Sustainable packaging practices
contribute to environmental conservation,
customer perception, and brand reputation. A
cost-benefit analysis helps identify the most
efficient and cost-effective packaging method.
Investigating packaging impact on product quality
and implementing proper protection measures
reduces damage and customer complaints.
9. Scope of the study
• The study will focus on numerous processes and
tools used to move, carry, and store parcels
inside the facilities of the courier service.
Examine various inventory management storage
methods used by courier services. Examine the
courier company’s packing strategies. How the
courier company’s practices for item handling,
storage, and packaging affect the environment.
Investigate how labor requirements and worker
ergonomics are affected by material handling,
storage, and packaging operations.
10. Limitation of the study
• The researcher attempted to anticipate study limits and aimed to
minimize the impact of these restrictions.The researcher’s
primary restriction is time management, as the research might be
completed in a short period.Due to the absence of available
monetary outside sponsorship for the research, the project also
includes a few monetary controls for data gathering.Another
major constraint of the investigation is the dependability of
the information or data.The research may concentrate on a
particular industry, area, or condition, limiting the findings’
generalizability.It is critical to recognize the study’s
limitations and examine potential changes in material handling,
packing, and storage practices across different contexts.The
availability of a small sample size may limit the study,
affecting the generalizability of the findings.Limited sample
size may not effectively represent the greater population or
industry.
11. RESEARCH
METHODOLOGY
• Descriptive research is a study that aims to
portray the participants accurately. Simply said,
descriptive research is concerned with
characterizing the people who participate in the
study.
12. Population
• In this study, the population is definite. The
total population for this study is 150. It shows
the number of staff who wants to participate in
the survey and staff who are convenient to
collect data for the study.
13. Sampling Technique
• This study used convenience sampling as its
sample strategy. Convenience sampling is a sort
of non-probability sampling that works when a
sample is drawn from the population segment that
can be reached
14. Sampling Size
• Big data indicates the number of people to be
surveyed. Though large samples give more reliable
results than small samples due to constraints of
time and money.
15. Source of Data Collection
• Primary DataThe primary source of data was
collected by a questionnaire.Secondary DataA
secondary source of data was collected
fromBooksJournalsArticlesThesesResearch papers
etc
16. Tools Used for Data
Collection
• Interviews entail direct engagement with
participants in order to acquire detailed
information and insights. They can be organized
(with a predefined set of questions), semi-
organized (with predetermined questions mixed in
with open-ended talks), or unstructured (with
free-flowing chats).
17. Tools Used for Data
Analysis
• The common tool used for data collection is SPSS.
SPSS is a popular statistical analysis software
tool.
18. Statistical Tools Used
• As the number of consumer samples is 150, an
Excel master table was created to summarise all
of the data contained in the format of the
interviews and questionnaire, as well as
variables.Chi-square testOne sample T
TestFrequency test.