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Project Post Mortem Review Outline
- 2. Performance Against Goals GOA L List key metrics (items for measuring success) State original goal or goals of project ACTU AL List differences in terms of original dates (x weeks late, x months early, etc.) Summarize what really happened in relationship to goals
- 3. Performance Against Schedule PLA N List key milestones Summarize original schedule of project ACTU AL List differences in terms of original dates (x weeks late, x months early, etc.) Summarize what really happened in relationship to the plan
- 4. Performance Against Quality QUALITY GOAL List key metrics (items for measuring success) State original quality goal or goals for the project ACTU AL List progress against metrics Summarize what really happened in relationship to quality goals
- 5. Performance Against Budget BUDGE T List key cost goals, expenditure limits state original quality goal or goals for the project ACTUAL COST/EXPENDITURE S List progress against goals & limits Summarize what really happened in relationship to budget
- 7. Project Planning How Was the Project Planned? How did that work? Right set of people? Who was responsible for original plans? Was there an actual written plan? How was project plan communicated? How well did that work? Was project well defined from beginning?
- 8. Project Planning Was the Plan the Right One? What was good? What was missing? Was the plan a good one? Was the change good or bad? How did the changes affect the project? How did the plan evolve over time? Was the plan realistic? Make very specific recommendations. Key areas for improvement:
- 9. Development How Was R&D Managed? How many teams, number of people, reporting structure, etc. How well did that work? Improvements? How was the project managed through R&D? What methods, timing, etc. How well did that work? How did the R&D teams communicate
- 10. Research & Development How Effective & Efficient Was R&D? Were issues identified early enough? Were problems solved well? What worked? Didn’t work? Could be better? Were estimates on track with actuals? What helped people estimate well? What caused people to estimate poorly? IDENTIFYING & SOLVING TECHNICAL PROBLEMS ESTIMATES & EXECUTIO N
- 11. Project Management How Was the Project Managed? How well did this work? Who/when/how often How well did this work? Who/when/how often MEETING S COMMUNICATI ON How well did this work? How tracked, communicated E-mail, schedules, databases, reports, etc. CHANGE S OTHER METHODS
- 12. Manufacturing BOM & paperwork complete & accurate? Materials ordered & ready? Was team properly prepared to receive product? Did product meet manufacturability goals? Were there unexpected delays or problems?
- 13. Quality Assurance & Support Was this effective? Efficient? How was product quality measured? How were quality issues resolved? How did final product compare against quality goals? Were support teams properly prepared? Is product quality consistent with support resources?
- 14. Marketing Did positioning match final product? Was product launch effective? Was positioning successful? Appropriate? Effective? Were marketing programs effectively implemented? Did product & launch meet marketing goals?
- 15. Sales Was channel & sales force appropriately informed about product? Was timing appropriate? Cost? Did product and message meet customer need? How do initial sales compare to goals? How has product been received?
- 16. Key Lessons
- 17. What Went Right Use specific examples: “daily 15- minute morning status meetings worked well” rather than “team communicated well.” Distribute or list network location of forms, procedures, reports, etc. that were found to be particularly useful. Summarize in quick bullet points specific things that worked well
- 18. What Went Wrong Try to isolate specific attitudes, procedures, methods, timing issues, etc. which caused problems Summarize in quick bullet points specific things that caused problems How did team respond to problems?
- 19. Recommendations By department or management level, record critical recommendations for future products of this type Distribute document or network location of more detailed summary of this presentation