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Improving Club and Counselors Support for Students
2016 Youth Exchange Officers Preconvention
Panelist: Ronan Ribeiro – Ch...
Member Engagement | 2
Improving Club and Counselors Support for Students
A discussion on using the results of
the Post Exc...
Member Engagement | 3
Post Exchange Student Survey
• The Post Exchange Working Group was
formed in 2011 by the Youth Excha...
Member Engagement | 4
Post Exchange Survey Committee Members
• Erwin Zeller, Chairman, erwinzeller@speed.at
(Chair)
• Niel...
Member Engagement | 5
Why a Student Post Exchange Survey?
• Originally because of several years of
unusually high numbers ...
Member Engagement | 6
Post Exchange Student Survey
• Post Exchange Survey allows us to look back
now over four years of qu...
Member Engagement | 7
Why measure?
• To prove VALUE to your Client;
• To prove VALUE to your Manager;
• To prove VALUE to ...
Member Engagement | 8
Why measure?
• “When you can measure what you are
speaking about, and express it in
numbers, you kno...
Member Engagement | 9
Are you using the Post Exchange Survey?
• It is a significant tool for Continuous
Improvement
Member Engagement | 10
Some Data from the Post Exchange Survey
• Rotarian Parents:
• YE is a great tool for membership gro...
Member Engagement | 11
• Meetings with Counselor per month:
• 20% of students meet their Counselors
only once a month; 40%...
Member Engagement | 12
• Club Support:
Some Data from the Post Exchange Survey
Member Engagement | 13
• Club support has a strong influence on all
aspects of the exchange:
• Only:
 33% felt Included i...
Member Engagement | 14
Students’ satisfaction with Club Support
Member Engagement | 15
Annual Comparisons
Post Exchange Survey | Executive Graphs
Annual Comparisons
2011-12 2012-13 2013-...
Member Engagement | 16
Why is it Important to Engage Clubs with YE?
Club Support
• We see a strong correlation between fee...
Member Engagement | 17
Why is it Important to Engage Clubs with YE?
Counselor support
Based on students’ responses to the ...
Member Engagement | 18
Why is it Important to Engage Clubs with YE?
Club Support
• Again, this is based on the students’
r...
Member Engagement | 19
Interactive Session
How can we Improve Club and Counselors Support
for Students?
Member Engagement | 20
Thank you!
Komap Sumnida!
Ronan Ribeiro
ronanribeiro@uol.com.br
District 4510, Brazil
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Increasing club support

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Join us as we discuss the results of the Post Exchange
Student Survey and consider practical applications of the
lessons we’ve learned. Using this data, we can foster the
growth of the Youth Exchange Program by increasing club
support for both students and counselors.

Ronan Ribeiro
D4510, Brazil

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Increasing club support

  1. 1. Improving Club and Counselors Support for Students 2016 Youth Exchange Officers Preconvention Panelist: Ronan Ribeiro – Chair 2002-06 Co-chair Coordinator for Asia & Oceania District 4510, Brazil
  2. 2. Member Engagement | 2 Improving Club and Counselors Support for Students A discussion on using the results of the Post Exchange Student Survey to foster the program and for improving the Club and Counselors support for students.
  3. 3. Member Engagement | 3 Post Exchange Student Survey • The Post Exchange Working Group was formed in 2011 by the Youth Exchange Committee with the purpose of surveying Youth Exchange students to gather valuable information on how students experience their exchanges. • The information acquired through the surveys is compiled into reports which are then made available at the district and global level.
  4. 4. Member Engagement | 4 Post Exchange Survey Committee Members • Erwin Zeller, Chairman, erwinzeller@speed.at (Chair) • Niels Oehlenschlæger, niels.oeh@gmail.com (former member) • Peter Golombek, yepeterg@comcast.net • Dennis White, dkwhite@itol.com • Norm Samuelson, Norm@NormSamuelson.com • Luiz Begosso, yep.luizbegosso@gmail.com
  5. 5. Member Engagement | 5 Why a Student Post Exchange Survey? • Originally because of several years of unusually high numbers of Early Returns • It is now also a significant tool for continuous improvement • Uniform Questions – same avaluations • Allows for Global comparisons
  6. 6. Member Engagement | 6 Post Exchange Student Survey • Post Exchange Survey allows us to look back now over four years of quantified reports (2011-12 >>> 2014-15).
  7. 7. Member Engagement | 7 Why measure? • To prove VALUE to your Client; • To prove VALUE to your Manager; • To prove VALUE to your Board. • To LEARN and to IMPROVE!
  8. 8. Member Engagement | 8 Why measure? • “When you can measure what you are speaking about, and express it in numbers, you know something about it. When you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind”. – Willian Thomson
  9. 9. Member Engagement | 9 Are you using the Post Exchange Survey? • It is a significant tool for Continuous Improvement
  10. 10. Member Engagement | 10 Some Data from the Post Exchange Survey • Rotarian Parents: • YE is a great tool for membership growth 25.6% 74.4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No
  11. 11. Member Engagement | 11 • Meetings with Counselor per month: • 20% of students meet their Counselors only once a month; 40% less than that. 39.5% 21.9% 14.1% 24.6% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% a) less than once b) once c) twice d) more than twice p.m. Some Data from the Post Exchange Survey
  12. 12. Member Engagement | 12 • Club Support: Some Data from the Post Exchange Survey
  13. 13. Member Engagement | 13 • Club support has a strong influence on all aspects of the exchange: • Only:  33% felt Included in the Host Club  37% had regular contact with Rotarians  33% had support by Counselor  28% had assistance in improving Language Some Data from the Post Exchange Survey
  14. 14. Member Engagement | 14 Students’ satisfaction with Club Support
  15. 15. Member Engagement | 15 Annual Comparisons Post Exchange Survey | Executive Graphs Annual Comparisons 2011-12 2012-13 2013-14 2014-15 Glob. Total No. Reports 373 596 582 715 2600 Value to Student 76 77 77 73 75 Club Support 43 48 42 38 42 Host Family Support 64 68 68 66 66 School Experience 38 44 45 39 41 Home Influence 60 62 61 63 61
  16. 16. Member Engagement | 16 Why is it Important to Engage Clubs with YE? Club Support • We see a strong correlation between feeling included by the host club and the overall results of the exchange • Remember, this is based on reports by the students, not an objective analysis • But, it appears that when the club includes the student, the exchange goes better.
  17. 17. Member Engagement | 17 Why is it Important to Engage Clubs with YE? Counselor support Based on students’ responses to the question “My relation with my counselor was good” • Poor (377) Good (1079)
  18. 18. Member Engagement | 18 Why is it Important to Engage Clubs with YE? Club Support • Again, this is based on the students’ reports of their relationship with the Counselor, not an objective analysis • But it does appear that there is a very strong correlation between the Counselor’s role and the outcome of the exchange
  19. 19. Member Engagement | 19 Interactive Session How can we Improve Club and Counselors Support for Students?
  20. 20. Member Engagement | 20 Thank you! Komap Sumnida! Ronan Ribeiro ronanribeiro@uol.com.br District 4510, Brazil

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