1. Ronald John McKenzie
51 Copperfield Rise
Addlestone,
Surrey KT15 1AN
Tel. 01932 488 308
Mob.07912 930196
ronnie.mckenzie6@gmail.com
“With over 27 years’ experience in the Security Industry I am a committed and hard
working individual who enjoys a challenge. I’m currently employed as a Security
Operations Manager at the iconic venue “The O2 Arena” in London. One of my
greatest achievements was being involved in the smooth running of the venue when
we played host to the Olympics in 2012. In addition to strong communication skills, I
am able to work effectively in a team. I can also demonstrate advanced problem-
solving skills, as well as negotiation and thrive under pressure. My drive and
ambition ensure I am a valuable addition to any company." "An ambitious and hard
working individual, my significant tenures at highly respected companies are
testament to my commitment and ability. I handle multiple tasks on a daily basis
competently, working well under the pressure. Frequent acknowledgment of my
contribution from Senior Management illustrates still further my potential value to
any company."
QUALIFICATIONS
• Certificate in Security and Risk Management
• BTEC Certificate CCTV
• Door Supervisor
• First Aid
• IOSH Managing Safely
• IOSH Working Safely
• NVQ Level 2: Security, Safety & Loss Prevention
• NVQ Level 2: Team Leader
• SIA Licensed
• X-Ray Images Training
COURSES
• Appraisal Training for Manager
• Conflict Management
• How to Excel at Managing and Supervising Staff
• Law and Procedures
• Management Workshop
• Microsoft Outlook
• Microsoft Word
• RIDDOR
• Risk Assessment

2. EMPLOYMENT HISTORY
June 2008 to Present
AEG Europe
Peninsula Square, North Greenwich, London SE10 0DX
Position: Security Operations Manager
Responsibilities: To have total responsibility and ownership for the day to day
management of our service partners at the o2. Overall I am responsible for
managing ten clients. Responsibilities include arranging and chairing their
monthly KPI meetings, invoicing and raising purchase orders as and when
required. I also manage the spread sheets that I created for tracking their
finances and booking additional staff. I also Project Manage various projects
throughout the venue and take the role of silver command during major
incidents. Recently I have created a two day classroom induction training
programme for new officers prior to commencing work at the o2. Carry out
disciplinary hearings and assist in the initial investigations stages. I ensure that
the security operation department complies with all relevant statutory
requirements. I’m continuously seeking ways to improve personal, team and
business performance.
October 1999 to June 2008
Canary Wharf Management Ltd
1 Canada Square, Level 5, Canary Wharf, London E14
Position: Security Supervisor
Responsibilities: Supervising a team of 45 in-house and contract security staff,
liaising with the security co-ordinator and “Building Managers”, attending
regular shift meetings and management meetings, being the first port of call for
staff grievances, booking staff on and off duty, organising daily rosters, staff
training and appraisals, and working in the Estate Control Centre.
INTERESTS
I enjoy walking, reading, entertaining friends and spending time with my family.
REFEREES
Available on request.