Marketing Strategy of Tata 1mg, the presentation covers the complete analysis of Tata 1mg, its SWOT analysis, PEST analysis, About Tata 1mg, History , Business model of Tata 1mg, STP, and 4Ps. This presentation gives complete detail about the Revenue making strategy of Tata 1mg, how company follows various strategy to market itself and the SOWT and PEST analysis of the company.
Marketing Management
SWOT:-
# STRENGTH
Convenience: Tata 1mg provides its services through an online platform, which makes it
convenient for customers to order medicines and healthcare products from the comfort of
their homes.
Strong Brand Image: Tata is a well-established brand in India and has a positive reputation
for quality and reliability. This brand recognition helps Tata 1mg to gain the trust of its
customers.
Wide Range of Products: Tata 1mg offers a vast range of medicines and healthcare
products to its customers. This extensive range gives them a competitive advantage over
their competitors.
Partnership with Local Pharmacies: Tata 1mg has partnered with local pharmacies across
India, which helps them to ensure timely delivery of medicines to their customers.
# WEAKNESS
Limited Brand Recognition: Although Tata is a well-known brand in India, Tata 1mg is a
relatively new player in the online pharmacy market. Thus, it has lower brand recognition
compared to established players like Netmeds and PharmEasy.
Low Penetration in Tier 2 and 3 Cities: Tata 1mg has limited presence in tier 2 and 3 cities
of India. This makes it difficult for them to tap into a large market of potential customers.
Difficulty in using the platform's app or website.
# OPPORTUNITIES
Increasing Healthcare Awareness: With the rise in healthcare awareness in India, there is
a growing demand for online healthcare services. This trend provides an opportunity for Tata
1mg to expand its customer base.
E-Pharmacy Regulations: The Indian government has recently introduced regulations for
e-pharmacies, which provides a more structured and legal framework for online pharmacies.
This can help Tata 1mg to expand its business with more regulatory clarity.
Growing demand for telemedicine: The COVID-19 pandemic has increased the demand
for remote healthcare services, including telemedicine. Tata 1mg can take advantage of this
trend by expanding its teleconsultation services and reaching out to more customers.
E-commerce potential: With the growth of e-commerce in India, Tata 1mg can explore
opportunities for online sales of healthcare products, such as prescription drugs, over-thecounter
(OTC) medicines, and health supplements.
# THREATS
Competition: The online pharmacy market in India is highly competitive, with several
players fighting for market share. Tata 1mg faces intense competition from established
players like Netmeds and PharmEasy.
Regulatory Hurdles: The Indian government has introduced regulations for e-pharmacies,
but these regulations can also pose challenges for Tata 1mg, such as compliance
Foundation First - Why Your Website and Content Matters - David Pisarek
Tata 1mg Marketing Strategy.pdf
1. M. Pharm + M.B.A
NMIMS, MUMBAI,
College: Shobhaben Pratapbhai Patel School Of Pharmacy & Technology
Management
Presented by: Aparna Badwane(IP09)
Rohit Raj(IP11)
Anchal Tiwari(IP15)
Tata 1mg
Marketing Strategy
2. About the Company
Vision and Mision
History/ Timeline
Business Model
Revenue
PEST Analysis
SWOT Analysis
STP
4P's of Marketing
Talking Points
3. About Company
Tata 1mg, is an online healthcare platform based
in Gurugram, Haryana, India.
Founded in April 2013 by Prashant Tandon,
Gaurav Agarwal and Vikas Chauhan as
HealthKartPlus, "Wikipedia of Medicine".
They have 260M+ visitors and offer their
services in 1800+ cities, and has completed
31M+ orders since its beginning.
It provides services, including e-pharmacy, e-
diagnostics, e-consultation and health content.
4. India’s leading digital consumer
healthcare platform that
provides
E-Pharmacy
Order medicines and health products
online and get it delivered
at home from licensed pharmacies
Online Consultations
Consult qualified and registered
doctors on chat for free
Labs Tests
Book lab tests online for hassle-free,
home sample collection service.
Get reports online.
Authentic Information
Read medicine and health content
written by qualified doctors and health
professionals
5. VISION To empower Indian consumers and
caregivers to select the most
appropriate healthcare service at the
best possible price.
MISSION To make healthcare understandable,
accessible and affordable for all
Indians through a comprehensive
website and mobile app.
Vision and
Mission
6. 2016
2013
2015
Launched E-Pharmacy business and included Consultation and
diagnostics and Rebranded HealthKartPlus as 1mg.
2019
2021
2022
Timeline
Prashant, Gaurav and Vikas started HealthKartPlus, 'Wikipedia of
Medicine.'
Named as one of India’s top 50 startups by The Economic
Times.
2017 Acquires Dawailelo, MediAngels, and Medd.in.
Entered the unicorn club after an
internal funding of $41 million led by Tata
Digital with valuation of $1.25 billion
Tata Digital Ltd, acquired 55% stake in 1mg
Technologies to form Tata 1mg.
overall revenue from services grew 90.2% from Rs
41.8 crores in FY18 to Rs 79.5 crores in FY19.
7. 1mg business model works with certified pharmacies around the country to deliver medicine to
your home.
Here’s how an order is fulfilled by 1mg:
1. You go to the app and place your order.
2. The representatives from 1mg go to the nearest partner pharmacies.
3. The pharmacist picks up the products in your order.
4. The order is delivered to your home by a 1mg agent
Business Model of Tata 1mg
8. Diagnostics and laboratory testing
Online medicine ordering and delivery
Consultation with a doctor
Partnerships in healthcare
Subscription-based care plans
1mg business model has 5 major revenue streams
9. On-call support during the day
Email and contact us forms
Network with licensed pharmacies
Affiliated laboratories and diagnostic centers
Sample collection personnel
Build networks with insurance companies, and diagnostic
centers
Allowing members to set up 1mg franchise for INR 10,000
under the Sehat Ke Sathi program
Tata 1mgAyush for Ayurvedic and homeopathy medicines
home delivery
Customer Relationship
Key Resources
Key Activities
22. GEOGRAPHIC SEGMENTATION -
1)Tier II and Tier III cities
2) Rolling offers according to localization
3) Based on the disease
4)Cater to the specific needs and
preference
SEGMENTATION
DEMOGRAPHIC -
1)Age
2)Gender
3)Income
4)Education
5)Occupation
PSYCHOGRAPHIC-
1)Health-conscious individual
2)Convenience
3)Information seekers
4)Value seekers
39. Sinha, S. &Kotiyal, A.(2019). Current status of E-Pharmacy in India :
2019 Review
Sinha, S.(2019). Know All About The E-Pharmacies In India
References
Ogunleye, O., & Osanjo, O. (2016). Healthcare professionals'
perceptions of e-pharmacy: a qualitative study in Nigeria. Research
in Social & Administrative Pharmacy, 12(4), 619-627.
https://startuptalky.com/1mg-success-story/
LiveMint - "Amazon Pharmacies, Reliance Retail, Tata 1MG jostle for
market pie"
1mg.com/aboutUs-story/
https://in.linkedin.com/company/1mg?original_referer