HOW CAN TOLL FREE NUMBER BE USEFUL FOR YOUR BUSINESS?
1. HOW CAN TOLL FREE
NUMBER BE USEFUL
FOR YOUR BUSINESS?
A SATISFIED CUSTOMER IS THE
BEST BUSINESS STRATEGY OF ALL.
2. WHAT IS A
TOLL FREE
NUMBER?
Toll free numbers are the
numbers that are free for the
callers. Instead, the charges are
paid by the company being
called.
Before toll-free systems, calls
were placed through a
telephone company operator as
a collect call. Here, the operator
had to accept the charges of the
call at the remote number
before manually completing the
call.
3. SHOULD
YOU OPT
FOR A
TOLL FREE
NUMBER?
A toll-free number is an
indispensable business asset
regardless of your company size. It
caters to all businesses
irrespective of the industry it
belongs.
Any organisation that wishes to
expand its reach among customers
and improve its customer
retention numbers should use toll-
free services.
4. BENEFITS
OF USING A
TOLL FREE
NUMBER?
Helps create a brand image
Useful in creating a recall
value
Increases retention of
customers
Provides a platform to the
users
Easy to install and
inexpensive
Same number can be used
across the country
Variety of number choices
available
5. IMPROVE
YOUR
BRAND
IMAGE
A strong and reliable image is the
key to a successful brand. It
implies that people trust your
brand and are likely to use and
promote your services.
Toll-free numbers can prove to
be the best solution to build
such an image. It makes
communication convenient for
your customers as they can
reach out and share views
without any extra expense. This
establishes your brand image as
reliable that cares about
customer concerns.
6. CREATE
RECALL
VALUE
Today, when customers are
presented with so many
products/options, it's becoming
difficult for a brand to make their
mark and boost their brand recall.
With toll-free numbers, you can
increase your brand recall by
manifold as the number pattern
followed are easy-to-remember.
And with vanity toll-free numbers
you can also add your brand name
in the number itself.
7. INCREASE
CUSTOMER
RETENTION
"People will forget what you
said, people will forget what you
did, but people will never forget
how you made them feel."
People always remember how
they get treated. By promptly
providing them assistance with
their queries, you can ensure
your customers feel valued.
Also, it leaves a message that
catering to existing customers
is your top-most priority.
8. PROVIDE
PLATFORM
TO YOUR
USERS
It is important for any business
to improve their product and
services constantly, and the
best way to do so is by
understanding the gaps as per
customer's expectation.
Toll-free numbers provide your
customers with a platform to
voice their opinions. This is
beneficial to understand
customer's need as well as to
get genuine reviews of your
product.
9. One of the biggest myths
around toll-free numbers is that
they are costly and installing
them is also laborious.
But this isn’t the case with
cloud telephony services. It
doesn't require you to install
and maintain complex wired
infrastructure. And they are
also light on the pockets of the
business.
LIGHT ON
POCKET
AND
EASY TO
INSTALL
10. In the world of globalisation,
there surely is more scope to
expand businesses, but this
opportunity also comes with the
challenge of portability.
With toll-free numbers, you don't
need to worry about this problem.
The same toll-free number can be
used throughout the country
without the need of changing it.
USE
SAME
NUMBER
ACROSS
COUNTRY
11. CHOOSE
FROM A
VARIETY
OF
OPTIONS
"Numbers that start with 1800
are the only type of Toll-Free
Numbers" - this is the common
belief of a majority of the
people.
Well, this isn't the truth. Toll-
free numbers come in a variety
of choices, and one can choose
from a large pool of numbers to
select the best-suited number
for their business.
13. ABOUT
US
Servetel Communications Pvt. Ltd. is a leading provider of cloud-
telephony services for the businesses based in India.
Some of the services offered by Servetel include Voice
Broadcasting, IVR and .
For more information visit :
Toll-Free Number
www.servetel.in