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HOW CAN TOLL FREE
NUMBER BE USEFUL
FOR YOUR BUSINESS?
A SATISFIED CUSTOMER IS THE
BEST BUSINESS STRATEGY OF ALL.
WHAT IS A
TOLL FREE
NUMBER?
Toll free numbers are the
numbers that are free for the
callers. Instead, the charges are
paid by the company being
called.
Before toll-free systems, calls
were placed through a
telephone company operator as
a collect call.  Here, the operator
had to accept the charges of the
call at the remote number
before manually completing the
call.
SHOULD
YOU OPT
FOR A
TOLL FREE
NUMBER?
A toll-free number is an
indispensable business asset
regardless of your company size. It
caters to all businesses
irrespective of the industry it
belongs.
Any organisation that wishes to
expand its reach among customers
and improve its customer
retention numbers should use toll-
free services.
BENEFITS
OF USING A
TOLL FREE
NUMBER?
Helps create a brand image
Useful in creating a recall
value
Increases retention of
customers
Provides a platform to the
users
Easy to install and
inexpensive
Same number can be used
across the country
Variety of number choices
available
IMPROVE
YOUR
BRAND
IMAGE
A strong and reliable image is the
key to a successful brand. It
implies that people trust your
brand and are likely to use and
promote your services.
Toll-free numbers can prove to
be the best solution to build
such an image. It makes
communication convenient for
your customers as they can
reach out and share views
without any extra expense. This
establishes your brand image as
reliable that cares about
customer concerns.
CREATE
RECALL
VALUE
Today, when customers are
presented with so many
products/options, it's becoming
difficult for a brand to make their
mark and boost their brand recall.
With toll-free numbers, you can
increase your brand recall by
manifold as the number pattern
followed are easy-to-remember.
And with vanity toll-free numbers
you can also add your brand name
in the number itself.
INCREASE
CUSTOMER
RETENTION
"People will forget what you
said, people will forget what you
did, but people will never forget
how you made them feel."
People always remember how
they get treated. By promptly
providing them assistance with
their queries, you can ensure
your customers feel valued.
Also, it leaves a message that
catering to existing customers
is your top-most priority.
PROVIDE
PLATFORM
TO YOUR
USERS
It is important for any business
to improve their product and
services constantly, and the
best way to do so is by
understanding the gaps as per
customer's expectation.
Toll-free numbers provide your
customers with a platform to
voice their opinions. This is
beneficial to understand
customer's need as well as to
get genuine reviews of your
product.
One of the biggest myths
around toll-free numbers is that
they are costly and installing
them is also laborious.
But this isn’t the case with
cloud telephony services. It
doesn't require you to install
and maintain complex wired
infrastructure. And they are
also light on the pockets of the
business.
LIGHT ON
POCKET
AND
EASY TO
INSTALL
In the world of globalisation,
there surely is more scope to
expand businesses, but this
opportunity also comes with the
challenge of portability.
With toll-free numbers, you don't
need to worry about this problem.
The same toll-free number can be
used throughout the country
without the need of changing it.
USE
SAME
NUMBER
ACROSS
COUNTRY
CHOOSE
FROM A
VARIETY
OF
OPTIONS
"Numbers that start with 1800
are the only type of Toll-Free
Numbers" - this is the common
belief of a majority of the
people.
Well, this isn't the truth. Toll-
free numbers come in a variety
of choices, and one can choose
from a large pool of numbers to
select the best-suited number
for their business.
LIKED THIS
DECK?
CHECK OUT SOME MORE:
ABOUT
US
Servetel Communications Pvt. Ltd. is a leading provider of cloud-
telephony services for the businesses based in India.
Some of the services offered by Servetel include Voice
Broadcasting, IVR and .
For more information visit :
Toll-Free Number
www.servetel.in
THANK
YOU
References
https://www.servetel.in/blog/benefits-of-
toll-free-numbers-smes-smbs/
https://www.servetel.in/blog/brand-image-
with-toll-free-number/

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HOW CAN TOLL FREE NUMBER BE USEFUL FOR YOUR BUSINESS?

  • 1. HOW CAN TOLL FREE NUMBER BE USEFUL FOR YOUR BUSINESS? A SATISFIED CUSTOMER IS THE BEST BUSINESS STRATEGY OF ALL.
  • 2. WHAT IS A TOLL FREE NUMBER? Toll free numbers are the numbers that are free for the callers. Instead, the charges are paid by the company being called. Before toll-free systems, calls were placed through a telephone company operator as a collect call.  Here, the operator had to accept the charges of the call at the remote number before manually completing the call.
  • 3. SHOULD YOU OPT FOR A TOLL FREE NUMBER? A toll-free number is an indispensable business asset regardless of your company size. It caters to all businesses irrespective of the industry it belongs. Any organisation that wishes to expand its reach among customers and improve its customer retention numbers should use toll- free services.
  • 4. BENEFITS OF USING A TOLL FREE NUMBER? Helps create a brand image Useful in creating a recall value Increases retention of customers Provides a platform to the users Easy to install and inexpensive Same number can be used across the country Variety of number choices available
  • 5. IMPROVE YOUR BRAND IMAGE A strong and reliable image is the key to a successful brand. It implies that people trust your brand and are likely to use and promote your services. Toll-free numbers can prove to be the best solution to build such an image. It makes communication convenient for your customers as they can reach out and share views without any extra expense. This establishes your brand image as reliable that cares about customer concerns.
  • 6. CREATE RECALL VALUE Today, when customers are presented with so many products/options, it's becoming difficult for a brand to make their mark and boost their brand recall. With toll-free numbers, you can increase your brand recall by manifold as the number pattern followed are easy-to-remember. And with vanity toll-free numbers you can also add your brand name in the number itself.
  • 7. INCREASE CUSTOMER RETENTION "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." People always remember how they get treated. By promptly providing them assistance with their queries, you can ensure your customers feel valued. Also, it leaves a message that catering to existing customers is your top-most priority.
  • 8. PROVIDE PLATFORM TO YOUR USERS It is important for any business to improve their product and services constantly, and the best way to do so is by understanding the gaps as per customer's expectation. Toll-free numbers provide your customers with a platform to voice their opinions. This is beneficial to understand customer's need as well as to get genuine reviews of your product.
  • 9. One of the biggest myths around toll-free numbers is that they are costly and installing them is also laborious. But this isn’t the case with cloud telephony services. It doesn't require you to install and maintain complex wired infrastructure. And they are also light on the pockets of the business. LIGHT ON POCKET AND EASY TO INSTALL
  • 10. In the world of globalisation, there surely is more scope to expand businesses, but this opportunity also comes with the challenge of portability. With toll-free numbers, you don't need to worry about this problem. The same toll-free number can be used throughout the country without the need of changing it. USE SAME NUMBER ACROSS COUNTRY
  • 11. CHOOSE FROM A VARIETY OF OPTIONS "Numbers that start with 1800 are the only type of Toll-Free Numbers" - this is the common belief of a majority of the people. Well, this isn't the truth. Toll- free numbers come in a variety of choices, and one can choose from a large pool of numbers to select the best-suited number for their business.
  • 13. ABOUT US Servetel Communications Pvt. Ltd. is a leading provider of cloud- telephony services for the businesses based in India. Some of the services offered by Servetel include Voice Broadcasting, IVR and . For more information visit : Toll-Free Number www.servetel.in