Part of my webinar on Team Alignment.
Learn to develop an agency-wide culture that is:
About Listening & Involving
Customer Focused
Improvement Driven
Learn the 5 Keys to Executive Team Alignment
https://course.measurablemanagement.com/courses/team-alignment
Author of the Measurable Management Program, nominee for the 2011 United Nations Positive Peace Award. A vehicle for initiating change and translating strategy into measurable outcomes, Measurable Management is a proven approach to changing attitudes and culture within an organization. Robin is originally from the UK but is now a US permanent resident and is the Managing Partner of Measurable Management LLC as well as CEO of McQuillan-Byrne. Robin is also the author of two books "Cultural Change Through Measurable Management" and "Quality Sales Through Measurable Management".
9. What are the benefits of a fully aligned
Executive Team?
Improved perceptions of Senior Team by employees
therefore improved Morale
Clarity of Vision and Communication therefore
improved motivation and outcomes.
Better Resource Allocation
Happy Customers
10. Perceptions, Attitudes & Behavior ModelPerceptions, Attitudes & Behavior Model
YourPerceptionsYourPerceptions
AttitudeAttitude
BehaviorBehavior
TheirPerceptionsTheirPerceptions
AttitudesAttitudes
BehaviorBehavior
Is seen and
interpreted into
Is seen and
interpreted into
(Accurate/Inaccurate)
Shape
Internal
(Positive/Negative)
Influencing
Visible
Which produce and shape
Internal
Which then influence
Visible
(Appropriate/Inappropriate)
Invisible Invisible
12
11. A Highly Aligned.
B Mostly Aligned making forward progress.
C Not Aligned but working on it.
D Not Aligned not working on it.
12. An Aligned Team focuses on results
In what Areas should we be focused?
13. By developing an Agency-wide culture that
is about:
Listening & Involving.
Customer Focused.
Improvement Driven.
14. By applying the listening and involving
culture to:
Evaluation and allocation of Resources
Evaluation and improvement of
Relationships
Evaluation and Improvement of Processes
Leading & Initiating relevant changes that
impact the strategic targets.
15. Perceptions, Attitudes & Behavior
18
Your PerceptionsYour Perceptions
AttitudeAttitude
BehaviorBehavior
Their PerceptionsTheir Perceptions
AttitudesAttitudes
BehaviorBehavior
Is seen and
interpreted into
Is seen and
interpreted into
Invisible Invisible
(Accurate/Inaccurate)
Shape
Internal
(Positive/Negative)
Influencing
Visible
(Appropriate/Inappropriate)
Which produce and shape
Internal
Which then influence
Visible
Listen!