1. ROBERT J. SIRCHIA
14 Limestone Road (914) 602-3755
Armonk, NY 10504 robert_sirchia@hotmail.com
PROFILE
Highlyexperienced Information Technologyleader with 15 years of experience in directingand leadingglobal projects
and technical teams in both in a physical and virtual environment. Areas of expertise include: Program and Project
Management using various frameworks and methodologies including PMBOK, Agile and Waterfall, IT Service
Managementusing the frameworks within ITIL which includes Incidentmanagement,Problem Management,Change
Management, and Release Management, Project Management Office (PMO) Project Governance, Software
Development Life Cycle (SDLC), Product Management, Operations Management, Executive Management helping
align IT and the Business, Systems Administration,Systems Management,Vendor Management,Business Process
Re-engineering, Business Analysis, Banking, Contract Negotiation, Disaster Recovery and Business Continuity
Planning, Quality Assurance and Control, Compliance/Regulatory. Additional strengths include:
 Requirements Gathering and Change Control  Risk Management and Root Cause Analysis
 Stakeholder Relationship Management  Project Control, Tracking and Measurement
 Project Budgeting and Resource Planning  Problem Solving and Skills Gap Analysis
 Continuous Process Improvement  Scope Definition and Scheduling
 Business Analysis  Strategy, Planning and Execution
EXPERIENCE
American International Group (AIG) October 2014 –current
Senior Program Manager
 Manage and oversee all Program and Project Managementresponsibilities and functions on the Finance
Target Operating Model program (FTOM) consisting of 100 global and dedicated program resources,
supporting the design and implementation ofa global finance targetoperating model for 1500+ users
across multiple locations such as Gurgaon,Bangalore,Bogota, Dublin,Budapest.Responsible for a
budgetof 30+ million USD
 Manage and oversee all executive level and program level status reporting including the reports:Steering
Committee,Global IT Portfolio,CBIT Business Plan Monthly Update,among others .Including the
documentation and communication ofcurrent status and anticipated risks and issues,keeping
stakeholders and executive managementapprised ofprogress
 Manage various program resources including projectmanagers, business analysts,among others in the
completion ofall projects,including butnot limited to the following projects: WAN Network Upgrades,Citrix
Migrations off the legacy platforms, Business Process Reengineering (AFOT Onboarding Workflow tool),
among others
 Manage and collaborate with program team members and business managementto align priorities and
ensure all program resources and planning are coordinated and communicated accordingly
 Partner with other systems teams to leverage shared resources in order to provide additional IT supportas
well as additional projectmanagement
Berkshire Hathaway – General Reinsurance (GenRe) July 2013 – September 2014
Senior Project Manager
 Manage of team of 27 resources within the data migration team, including Vendor Leads,Business
Analysts, Database Developers, Testers,among others,both onshore and offshore for the Enterprise wide
GenRe SAP FSRI 7.0 Implementation, consisting of 1000+ dedicated resources spread across the globe
including the US, Germany, India among other locations. 5000+ end-users enterprise wide.Responsible
for a budgetof 20+ million
 Serve as the primarypointof contact between the Program team and LegacySystem Administrators and
owners to perform all data conversion tasks for systems running on the following backend platforms:
Oracle, DB2, MS SQL Server, and Sybase
 Interface with senior managementacross each work stream including Business Partner,Financial
Accounting, ClientAccounting, Claims, Actuarial, and Contracts to perform executive/stakeholder
management,such as managementreporting and initial planning and requirements
 Manage and perform all project managementcomponents,including butnotlimited to the following:project

2. planning,resource allocation, risk and issue identification and management, among others
 Create and manage all related projectartifacts,including functional specifications,testscripts,defects,
among others
 Work with other program groups including Infrastructure,Product,Testing,Testing,Training and others to
ensure all data conversion activities are aligned,documented,planned,and executed
USAlliance Federal Credit Union June 2012 – June 2013
Assistant Vice President of Project Management
 Performed all projectmanagementresponsibilities including butnotlimited to the following:creation and
managementofvarious RequestFor Proposals,projectplans,resource allocation,risk management,
budgetplanning,creation of scope documents and requirements documents both business and technical,
design and developmentspecifications,testplan documents,implementation/rolloutplans,training
documents
 Performed and manage all postproduction supportincluding all change and release management
components using the framework within ITIL and others,across each ofthe banking systems including but
not limited to the following:the DNA Core Banking,DNA Internet, Cisco IVR/ACD, mFoundryMobile
Banking including RDC,FICS LOS, used by 40000+ users spread across the U.S.
 Managed the ongoing maintenance,administration,upgrades,supportand enhancements within ofeach
of the systems across the entire organization,including butnot limited to the following:DNA Core Banking,
DNA Internet, Cisco IVR/ACD, mFoundryMobile Banking including RDC,FICS LOS
 Provided assistance to the executive managementteam,including CEO,CFO, and Vice Presidents in
establishing the strategic path of the organization,including the identification ofprojects,allocation of
resources across the entire organization,budgetallocation (exceeding 10+ million),among others
 Managed a variety of vendors across the organization including the establishmentand compliance with all
SLA’s and Contracts.Responsible in the reduction ofover 300K+ spread across multiple vendor contracts
United Nations Federal Credit Union May 2001 – June 2012
Global Manager of Operations & Systems Support
 Managed and led a staff of ProjectManagers, Business Analysts and SupportAnalysts, as well as external
consultants both onsite and offshore,supporting each ofthird party systems across the organization,both
on a domestic and international level, which included all production supportas well as all Business
Continuity and Disaster Recovery efforts. Responsible for a budgetof 25+ million
 Served as the technical liaison between UNFCU and each of the third party vendors, ensuring the
business line managers are aware and understand anytechnical related components thattie into their
primarybusiness system
 Managed a variety of vendors across the organization on a domestic and international level,including the
establishmentand compliance with all SLA’s and Underpinning contracts. Responsible for the reduction in
500K+ in annual savings across multiple contracts and annual supportfees
 Managed and led various projects with budgets exceeding 15 million across the organization for projects
involving systems deployments,software development, systems migrations, systems enhancements,
systems upgrades, Disaster Recovery site setup and relocation,Data Center Relocation, among others.
 Performed all projectmanagementresponsibilities including butnotlimited to the following:creation and
managementof RequestFor Proposals, various projectplans,resource allocation,budgetplanning,
creation of scope documents and requirements documents both business and technical,create design,
developmentand testplan documents,implementation/rolloutplans,training documents,and others
 Managed and coordinated the development,testing and implementation efforts spread across different
geographic locations,including the NY and International offices including Geneva,Vienna, Rome,Nairobi
 Managed the ongoing maintenance,administration,upgrades,supportand enhancements within ofeach
of the third party systems
 Established and managed the enterprise-wide change management and release managementprocess,
using the ITIL framework, which was followed by the entire IT department
Connect System, Inc.
Project Manager/Business Systems Analyst
June 1999 – May 2001
 Managed each of the assigned projectteam members,including Business Analysts,Network Engineers,
DBA’s, across multiple projects and clients including MetLife,Prudential,among others
 Performed various projectmanagementroles and responsibilities including resource allocation,budgeting,
providing status reports to various levels of management
 Performed and managed each ofthe testphases,includingUnitTesting,System Integration Testing,Stress

3. Testing,and User Acceptance Testing. Tools used during various test phases included the Rational Suite
among LoadRunner
 Documented and obtained signofffor various types of requirements documents,across multiple phases of
the project, including the Business Requirements Documents,Technical Specification Documents (design
and development),Testing Requirements Documents,as well as Implementation Requirements. Intended
solutions included butwas notlimited to the following:database migrations across multiple platforms,
across multiple legacysystems as well as a reporting solution
 Assisted the testing team,spread across multiple locations including NYand NJ, to complete all test
phases. This included UnitTesting,System Integration Testing,Stress Testing,and User Acceptance
Testing. Tools used during various testphases included the Rational Suite as well as LoadRunner
EDUCATION
 Pace University, Seidenberg School of Information Systems - Master of Science in Information
Systems
 SUNY at Stony Brook, College of Engineering and Applied Sciences
o Bachelor of Science - Applied Mathematics & Statistics
o Bachelor of Science - Economics
CERTIFICATIONS/MEMBERSHIPS/AWARDS
 Certifications:ITIL v3 Foundation Certified,HDI SupportManager
 Memberships:HDI,IEEE, PMI
 Awards: UNFCU President's Award