1. Robert T. Garrison
1944 Pacific Ave Loft #909, Tacoma, WA 98402
Phone: 253-304-6225
Email: afrgarr@yahoo.com
OBJECTIVE:
Seeking a comic book store team member position applying superior customer service skills,
organizational mindset, and love of comics, Sci-Fi, collectables, and pop culture to assist in the smooth
running of a comic book store
QUALIFICATIONS:
• Three years’ experience at Amazon.com in Customer Service
• Over six years’ experience in retail setting
• Over twenty years’ experience in positions directly dealing with customers
• Over ten years’ experience as a manager: excellent public speaker with superb interpersonal skills
and exceptional ability as scheduler
• Great knowledge of retail operating principles, practices and procedures, including those of
cashiering, budgeting and accounting, supervision, marketing/retailing, and inventory
maintenance and control.
• Uncommon ability to work effectively and cooperatively with diverse members and groups.
• Remarkable ability to perform consistently under the pressure of deadlines and other
administrative demands.
• Proven record of assisting customers with purchasing books and other merchandise
• In depth knowledge of checking incoming shipments against orders and invoices in order to
manage reconciliation processes
• Highly experienced in assisting with bibliographical searches and orders
• Hands on experience of balancing cash registers, processing payments, managing
bookkeeping, and payroll
• Adept at stocking shelves and counters and unloading large shipments
SPECIAL SKILLS:
• Organization • Attention to detail • Can perform demanding physical tasks • Basic mathematics and
accounting • Communication • Customer Service • Trustworthy • Effective communication skills • High
reasoning ability • Ability to apply common sense • Accurate cash handling proficiency • Well
organized and flexible • “Can do” attitude
PROFESSIONAL EXPERIENCE:
 Independent Delivery Contractor
Grand Forks Herald, East Grand Forks, MN | 1991 – 1996
 Retail Clerk
Sweetheart Bread Company, East Grand Forks, MN | 1996 – 1997
 Salesman
J.C. Penney’s, Grand Forks, ND | 1997 – 1998
 Night Auditor
Best Western Hotel, Grand Forks, ND | 1998 – 1999
 Customer Service Representative and Order Specialist
Amazon.com, Grand Forks, ND | 1999 – 2002
 U.S. Air Force | 2002 - 2015

2. EDUCATION:
-High School Diploma
-Associates of Communication Applications - Community College of the Air Force, Maxwell AFB, AL
-Associates of Information Systems - Community College of the Air Force, Maxwell AFB, AL
-American Military University, Charleston, WV: 88 semester units toward B.S.
References on request
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Robert T. Garrison